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  #1 (permalink)  
Old 10-04-2007, 05:20 AM
Bob Hansen
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Not Responding !


Hello Group,
This install (home premium) was an overwrite of XP 6 months ago or so. I
have a 3.2 GHZ dual core, 2 gigs ram, and a 256 mb video card.
I'm having a problem with programs not responding when opening, closing or
doing almost any operation. It will even crash while renaming a file. Even
when not crashing, programs are slow to open. When I first boot up, Word
2007 takes 30 seconds to be ready to use. Mail opens not responding every
time and several other programs do as well.
I do disk cleanup twice a week or so and defrag runs once a month.
Any help in getting this problem cleared up will be appreciated.
Bob

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Old 10-04-2007, 05:20 AM
  #2 (permalink)  
Old 10-04-2007, 05:40 AM
Malke
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Posts: n/a
Re: Not Responding !

Bob Hansen wrote:[color=blue]
>
> Hello Group,
> This install (home premium) was an overwrite of XP 6 months ago or so. I
> have a 3.2 GHZ dual core, 2 gigs ram, and a 256 mb video card.
> I'm having a problem with programs not responding when opening, closing
> or doing almost any operation. It will even crash while renaming a file.
> Even when not crashing, programs are slow to open. When I first boot up,
> Word 2007 takes 30 seconds to be ready to use. Mail opens not responding
> every time and several other programs do as well.
> I do disk cleanup twice a week or so and defrag runs once a month.
> Any help in getting this problem cleared up will be appreciated.
> Bob[/color]

This sounds like hardware problems to me, but it could be a driver
issue. What changed between the time things worked and the time they didn't?

Try some of Vista's built-in troubleshooting tools:

[url]http://www.microsoft.com/windows/products/windowsvista/features/details/builtindiagnostics.mspx[/url]

Event Viewer How To (TechNet) - [url]http://tinyurl.com/2jejzc[/url]

To see if Vista itself detects a problem:

Control Panel
System and Maintenance
Performance information and tools
Advanced tools in left pane

Start > All Programs > Maintenance > Problem Reports and Solutions >
View Problem History

And just to round things off, general hardware troubleshooting:

[url]http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot[/url]


Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3 (permalink)  
Old 10-04-2007, 06:00 AM
Bob Hansen
Newsgroup Contributor
 
Posts: n/a
Re: Not Responding !

Thanks for your response and these resources.
In the "event viewer" I find one or more "critical" events every day. They
are all about "boot performance and monitoring." Event ID 100. I'm not sure
if this is what I'm looking for or not.

"Malke" <notreally@invalid.invalid> wrote in message
news:%2327r%23HoBIHA.5960@TK2MSFTNGP05.phx.gbl...[color=blue]
> Bob Hansen wrote:[color=green]
>>
>> Hello Group,
>> This install (home premium) was an overwrite of XP 6 months ago or so. I
>> have a 3.2 GHZ dual core, 2 gigs ram, and a 256 mb video card.
>> I'm having a problem with programs not responding when opening, closing
>> or doing almost any operation. It will even crash while renaming a file.
>> Even when not crashing, programs are slow to open. When I first boot up,
>> Word 2007 takes 30 seconds to be ready to use. Mail opens not responding
>> every time and several other programs do as well.
>> I do disk cleanup twice a week or so and defrag runs once a month.Thansk
>> Any help in getting this problem cleared up will be appreciated.
>> Bob[/color]
>
> This sounds like hardware problems to me, but it could be a driver issue.
> What changed between the time things worked and the time they didn't?
>
> Try some of Vista's built-in troubleshooting tools:
>
> [url]http://www.microsoft.com/windows/products/windowsvista/features/details/builtindiagnostics.mspx[/url]
>
> Event Viewer How To (TechNet) - [url]http://tinyurl.com/2jejzc[/url]
>
> To see if Vista itself detects a problem:
>
> Control Panel
> System and Maintenance
> Performance information and tools
> Advanced tools in left pane
>
> Start > All Programs > Maintenance > Problem Reports and Solutions > View
> Problem History
>
> And just to round things off, general hardware troubleshooting:
>
> [url]http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot[/url]
>
>
> Malke
> --
> Elephant Boy Computers
> [url]www.elephantboycomputers.com[/url]
> "Don't Panic!"
> MS-MVP Windows - Shell/User[/color]

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  #4 (permalink)  
Old 10-04-2007, 09:10 AM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: Not Responding !

Bob Hansen wrote:[color=blue]
> Thanks for your response and these resources.
> In the "event viewer" I find one or more "critical" events every day.
> They are all about "boot performance and monitoring." Event ID 100. I'm
> not sure if this is what I'm looking for or not.[/color]

Me neither. ;-) I think I'd go through the other t-shooting links I gave
you as well as Googling for the exact Event Viewer message and ID#.


Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #5 (permalink)  
Old 10-04-2007, 02:20 PM
Dwarf
Newsgroup Contributor
 
Posts: n/a
RE: Not Responding !

Hi Bob,

I assume that you used the upgrade version of Vista. If you did, you might
be better off performing a clean install. For instructions, please see my
post 'Clean Install Windows Vista Using Upgrade Media' in the newsgroup
'Windows Vista Installation and Setup'. Don't forget to backup your data
files first - these can then be restored afterwards. The applications
themselves can be reinstalled from the original disks.
Dwarf

"Bob Hansen" wrote:
[color=blue]
>
> Hello Group,
> This install (home premium) was an overwrite of XP 6 months ago or so. I
> have a 3.2 GHZ dual core, 2 gigs ram, and a 256 mb video card.
> I'm having a problem with programs not responding when opening, closing or
> doing almost any operation. It will even crash while renaming a file. Even
> when not crashing, programs are slow to open. When I first boot up, Word
> 2007 takes 30 seconds to be ready to use. Mail opens not responding every
> time and several other programs do as well.
> I do disk cleanup twice a week or so and defrag runs once a month.
> Any help in getting this problem cleared up will be appreciated.
> Bob
>[/color]
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  #6 (permalink)  
Old 10-04-2007, 04:10 PM
Bob Hansen
Newsgroup Contributor
 
Posts: n/a
Re: Not Responding !

Thanks Dwarf,
That's pretty much what I decided to do.

"Dwarf" <Dwarf@discussions.microsoft.com> wrote in message
news:FB568FD0-943F-4683-972C-8A691074A566@microsoft.com...[color=blue]
> Hi Bob,
>
> I assume that you used the upgrade version of Vista. If you did, you might
> be better off performing a clean install. For instructions, please see my
> post 'Clean Install Windows Vista Using Upgrade Media' in the newsgroup
> 'Windows Vista Installation and Setup'. Don't forget to backup your data
> files first - these can then be restored afterwards. The applications
> themselves can be reinstalled from the original disks.
> Dwarf
>
> "Bob Hansen" wrote:
>[color=green]
>>
>> Hello Group,
>> This install (home premium) was an overwrite of XP 6 months ago or so. I
>> have a 3.2 GHZ dual core, 2 gigs ram, and a 256 mb video card.
>> I'm having a problem with programs not responding when opening, closing
>> or
>> doing almost any operation. It will even crash while renaming a file.
>> Even
>> when not crashing, programs are slow to open. When I first boot up, Word
>> 2007 takes 30 seconds to be ready to use. Mail opens not responding every
>> time and several other programs do as well.
>> I do disk cleanup twice a week or so and defrag runs once a month.
>> Any help in getting this problem cleared up will be appreciated.
>> Bob
>>[/color][/color]

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