I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
PC-cillin. Now when I shut down I get the logging off screen as normal then
the Shutting down screen at which point it hangs still showing this screen
and doesn't power off.
How do I sort this problem?

You have answered your own question!

"Lamboali" wrote:
[color=blue]
> I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
> PC-cillin. Now when I shut down I get the logging off screen as normal then
> the Shutting down screen at which point it hangs still showing this screen
> and doesn't power off.
> How do I sort this problem?[/color]

Lamboali,
have you solved your problem? I am experiencing the same problem, and Dell
nor the PC-Cillin support seem to help. My computer is brand new, out of the
box today-- I can't believe this is happening! Thank you

"Lamboali" wrote:
[color=blue]
> I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
> PC-cillin. Now when I shut down I get the logging off screen as normal then
> the Shutting down screen at which point it hangs still showing this screen
> and doesn't power off.
> How do I sort this problem?[/color]

"Mick Murphy" wrote:
[color=blue]
> You have answered your own question!
>
> "Lamboali" wrote:
>[color=green]
> > I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
> > PC-cillin. Now when I shut down I get the logging off screen as normal then
> > the Shutting down screen at which point it hangs still showing this screen
> > and doesn't power off.
> > How do I sort this problem?[/color][/color]

Check your internet connections. I solved a similar problem by stopping a
wireless connection to an access point on my local network. It seems that
being connected by ethernet and wireless at the same time keeps the system
from shutting down (found this out by going through a diagnostic
startup--problem happened with the microsoft WLAN service).

"ErinC" wrote:
[color=blue]
> Lamboali,
> have you solved your problem? I am experiencing the same problem, and Dell
> nor the PC-Cillin support seem to help. My computer is brand new, out of the
> box today-- I can't believe this is happening! Thank you
>
> "Lamboali" wrote:
>[color=green]
> > I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
> > PC-cillin. Now when I shut down I get the logging off screen as normal then
> > the Shutting down screen at which point it hangs still showing this screen
> > and doesn't power off.
> > How do I sort this problem?[/color][/color]

I'm having the same problem and I use Windows Live OneCare. I don't want to
uninstall Windows Live OneCare because I renew my subscription every year. I
end up unplugging the computer which does the trick. Are there other ways of
shutting down my computer running Windows Vista?

"brink" wrote:
[color=blue]
>
> Lamboali;458874 Wrote:[color=green]
> > I run Windows Vista Ultimate 64-bit. Which shut down fine till I
> > installed
> > PC-cillin. Now when I shut down I get the logging off screen as normal
> > then
> > the Shutting down screen at which point it hangs still showing this
> > screen
> > and doesn't power off.
> > How do I sort this problem?[/color]
>
> Hi Lamboali,
>
> Uninstall PC-Cillin and use something like the free Avast antivirus
> instead. It is completely compatible with both the 32 bit and 64 bit
> Vista.
>
> 'Free antivirus - avast! 4 Home Edition'
> ([url]http://avast.com/eng/avast_4_home.html[/url])
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> [url]WWW.VISTAX64.COM[/url] (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>[/color]

Your reply is helpful, but I think that Windows Vista should automatically do
these things in order to shut down a computer. I hope that Microsoft has a
fix for this. In Windows XP, we were able to send reports to Microsoft when
something like this occurs. But in Windows Vista, it doesn't ask us to send
reports when something goes wrong. I think that sending reports to Microsoft
from computers running Windows Vista would be helpful. Thanks.

"sharetz" wrote:
[color=blue]
> Check your internet connections. I solved a similar problem by stopping a
> wireless connection to an access point on my local network. It seems that
> being connected by ethernet and wireless at the same time keeps the system
> from shutting down (found this out by going through a diagnostic
> startup--problem happened with the microsoft WLAN service).
>
> "ErinC" wrote:
>[color=green]
> > Lamboali,
> > have you solved your problem? I am experiencing the same problem, and Dell
> > nor the PC-Cillin support seem to help. My computer is brand new, out of the
> > box today-- I can't believe this is happening! Thank you
> >
> > "Lamboali" wrote:
> >[color=darkred]
> > > I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
> > > PC-cillin. Now when I shut down I get the logging off screen as normal then
> > > the Shutting down screen at which point it hangs still showing this screen
> > > and doesn't power off.
> > > How do I sort this problem?[/color][/color][/color]

Go to the Problem Reports and Solutions center control panel and click
"Change Settings" - this will allow you turn on sending on problem reports
by default it it's not already on, if I recall correctly.

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Daryl" <Daryl@discussions.microsoft.com> wrote in message
news:19AD1EAD-396D-4000-8655-53C35FE4847C@microsoft.com...[color=blue]
> Your reply is helpful, but I think that Windows Vista should automatically
> do
> these things in order to shut down a computer. I hope that Microsoft has
> a
> fix for this. In Windows XP, we were able to send reports to Microsoft
> when
> something like this occurs. But in Windows Vista, it doesn't ask us to
> send
> reports when something goes wrong. I think that sending reports to
> Microsoft
> from computers running Windows Vista would be helpful. Thanks.
>
> "sharetz" wrote:
>[color=green]
>> Check your internet connections. I solved a similar problem by stopping
>> a
>> wireless connection to an access point on my local network. It seems
>> that
>> being connected by ethernet and wireless at the same time keeps the
>> system
>> from shutting down (found this out by going through a diagnostic
>> startup--problem happened with the microsoft WLAN service).
>>
>> "ErinC" wrote:
>>[color=darkred]
>> > Lamboali,
>> > have you solved your problem? I am experiencing the same problem, and
>> > Dell
>> > nor the PC-Cillin support seem to help. My computer is brand new, out
>> > of the
>> > box today-- I can't believe this is happening! Thank you
>> >
>> > "Lamboali" wrote:
>> >
>> > > I run Windows Vista Ultimate 64-bit. Which shut down fine till I
>> > > installed
>> > > PC-cillin. Now when I shut down I get the logging off screen as
>> > > normal then
>> > > the Shutting down screen at which point it hangs still showing this
>> > > screen
>> > > and doesn't power off.
>> > > How do I sort this problem?[/color][/color][/color]

Thanks for the info.

"zachd [MSFT]" wrote:
[color=blue]
>
> Go to the Problem Reports and Solutions center control panel and click
> "Change Settings" - this will allow you turn on sending on problem reports
> by default it it's not already on, if I recall correctly.
>
> --
> Speaking for myself only.
> See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Daryl" <Daryl@discussions.microsoft.com> wrote in message
> news:19AD1EAD-396D-4000-8655-53C35FE4847C@microsoft.com...[color=green]
> > Your reply is helpful, but I think that Windows Vista should automatically
> > do
> > these things in order to shut down a computer. I hope that Microsoft has
> > a
> > fix for this. In Windows XP, we were able to send reports to Microsoft
> > when
> > something like this occurs. But in Windows Vista, it doesn't ask us to
> > send
> > reports when something goes wrong. I think that sending reports to
> > Microsoft
> > from computers running Windows Vista would be helpful. Thanks.
> >
> > "sharetz" wrote:
> >[color=darkred]
> >> Check your internet connections. I solved a similar problem by stopping
> >> a
> >> wireless connection to an access point on my local network. It seems
> >> that
> >> being connected by ethernet and wireless at the same time keeps the
> >> system
> >> from shutting down (found this out by going through a diagnostic
> >> startup--problem happened with the microsoft WLAN service).
> >>
> >> "ErinC" wrote:
> >>
> >> > Lamboali,
> >> > have you solved your problem? I am experiencing the same problem, and
> >> > Dell
> >> > nor the PC-Cillin support seem to help. My computer is brand new, out
> >> > of the
> >> > box today-- I can't believe this is happening! Thank you
> >> >
> >> > "Lamboali" wrote:
> >> >
> >> > > I run Windows Vista Ultimate 64-bit. Which shut down fine till I
> >> > > installed
> >> > > PC-cillin. Now when I shut down I get the logging off screen as
> >> > > normal then
> >> > > the Shutting down screen at which point it hangs still showing this
> >> > > screen
> >> > > and doesn't power off.
> >> > > How do I sort this problem?[/color][/color]
>
>
>[/color]

I have a new dell laptop with windows vista I can not get it to shut down,
even when I turn it off when I trurn it back on it says logging off, and that
is it I can not do anything on it. HELP

"Daryl" wrote:
[color=blue]
> Your reply is helpful, but I think that Windows Vista should automatically do
> these things in order to shut down a computer. I hope that Microsoft has a
> fix for this. In Windows XP, we were able to send reports to Microsoft when
> something like this occurs. But in Windows Vista, it doesn't ask us to send
> reports when something goes wrong. I think that sending reports to Microsoft
> from computers running Windows Vista would be helpful. Thanks.
>
> "sharetz" wrote:
>[color=green]
> > Check your internet connections. I solved a similar problem by stopping a
> > wireless connection to an access point on my local network. It seems that
> > being connected by ethernet and wireless at the same time keeps the system
> > from shutting down (found this out by going through a diagnostic
> > startup--problem happened with the microsoft WLAN service).
> >
> > "ErinC" wrote:
> >[color=darkred]
> > > Lamboali,
> > > have you solved your problem? I am experiencing the same problem, and Dell
> > > nor the PC-Cillin support seem to help. My computer is brand new, out of the
> > > box today-- I can't believe this is happening! Thank you
> > >
> > > "Lamboali" wrote:
> > >
> > > > I run Windows Vista Ultimate 64-bit. Which shut down fine till I installed
> > > > PC-cillin. Now when I shut down I get the logging off screen as normal then
> > > > the Shutting down screen at which point it hangs still showing this screen
> > > > and doesn't power off.
> > > > How do I sort this problem?[/color][/color][/color]