When I right click my desktop or a file I in Windows explorer I get a window
that pops up telling me that Windows explorer has stoped workin it needs to
close then it restarts. it is very annoying that I can not use the right
click. Is there a solution. I have run spybot and have a virus program
installed.

Have you installed any program recently that may have added a shell
extension to Windows Explorer? For example, a program that added an item to
the right-click context menu list when you right-click on a file or folder?

"Jim" <Jim@discussions.microsoft.com> wrote in message
news:DCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@microsoft.com...[color=blue]
> When I right click my desktop or a file I in Windows explorer I get a
> window
> that pops up telling me that Windows explorer has stoped workin it needs
> to
> close then it restarts. it is very annoying that I can not use the right
> click. Is there a solution. I have run spybot and have a virus program
> installed.[/color]

no I have not

"dean-dean" wrote:
[color=blue]
> Have you installed any program recently that may have added a shell
> extension to Windows Explorer? For example, a program that added an item to
> the right-click context menu list when you right-click on a file or folder?
>
> "Jim" <Jim@discussions.microsoft.com> wrote in message
> news:DCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@microsoft.com...[color=green]
> > When I right click my desktop or a file I in Windows explorer I get a
> > window
> > that pops up telling me that Windows explorer has stoped workin it needs
> > to
> > close then it restarts. it is very annoying that I can not use the right
> > click. Is there a solution. I have run spybot and have a virus program
> > installed.[/color]
>[/color]

On Fri, 14 Sep 2007 08:54:11 -0700, Jim
<Jim@discussions.microsoft.com> wrote:
[color=blue]
>no I have not[/color]

You may be able to determine what application or driver is causing
this if you look in Event Viewer under Administrative Tools in Control
Panel. If you've installed/changed anything recently you may want to
consider rolling back to the last Restore Point to see if the problem
goes away.[color=blue]
>
>"dean-dean" wrote:
>[color=green]
>> Have you installed any program recently that may have added a shell
>> extension to Windows Explorer? For example, a program that added an item to
>> the right-click context menu list when you right-click on a file or folder?
>>
>> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> news:DCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@microsoft.com...[color=darkred]
>> > When I right click my desktop or a file I in Windows explorer I get a
>> > window
>> > that pops up telling me that Windows explorer has stoped workin it needs
>> > to
>> > close then it restarts. it is very annoying that I can not use the right
>> > click. Is there a solution. I have run spybot and have a virus program
>> > installed.[/color]
>>[/color][/color]

I've had the same problem for the past 2 days. Someone's reply mentioned
looking at the System Events viewer for details of system errors that have
occurred. When I did this, I found that a program that I installed (2 days
ago) was mentioned frequently in the error messages. The program is IE7Pro;
it's an IE7 add-in that provides crash recovery, much like Firefox (i.e.,
restoring previous sessions), and a host of other functions, including a neat
little add-in that provided a link on YouTube to download videos.
In any case, I uninstalled this program and the problem was instantly
corrected. Windows Explorer does not crash when I close it. I'll live
withouth the IE add-in.
If you have not installed IE7Pro, then do as the other person suggested and
look in the System Events viewer for other critical errors that have
coincided with the Explorer problem.
Hope this helped someone.

"Jim" wrote:
[color=blue]
> When I right click my desktop or a file I in Windows explorer I get a window
> that pops up telling me that Windows explorer has stoped workin it needs to
> close then it restarts. it is very annoying that I can not use the right
> click. Is there a solution. I have run spybot and have a virus program
> installed.[/color]

Hi Jim,

This is a shell extensions problem. Follow the steps under "Method 2" in this article.

Right-click is slow or weird behavior caused by context menu handlers:
[url]http://windowsxp.mvps.org/slowrightclick.htm[/url]

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting [url]http://www.winhelponline.com[/url]


"Jim" <Jim@discussions.microsoft.com> wrote in message news:DCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@microsoft.com...
When I right click my desktop or a file I in Windows explorer I get a window
that pops up telling me that Windows explorer has stoped workin it needs to
close then it restarts. it is very annoying that I can not use the right
click. Is there a solution. I have run spybot and have a virus program
installed.