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| RE: Windows has recovered from an unexpected shutdown My computer, Windows Vista Ultimate, Dell XPS 420 keeps restarting and restarting and restarting... Computer Specs; Vista Ultimate, DELL XPS 420, 4GB RAM, 2 - 250GB HD (Mirrored), dual DELL 1908WFP monitors, and that's it... When it starts back up, it keeps popping up a screen that tells me that has caused a problem... it asks me to go to the Windows Update website but there are NO updates on it for this computer... It has all of its updates... except for the language updates… It keeps getting a BSOD Driver_Power_State_Failure... 0x00000009F... whatever that is... Could you please tell me what you think would cause that??? The computer will only stay on about 30 to 45 mins and then it crashes… This time it crashed when I was in display settings... Troubleshooting... apparently there are more than 117 unsigned drivers in the DELL default version of the NVIDIA GeForce 8800GT v7.15.11.6736, dated 10-19-07... but in the newer driver v7.15.11.6925, dated 12-11-07 there are only 4... [c:\windows\nvtmpinst] nvcpl.chm Unknown None Not Signed N/A nvcpl.cpl Unknown 1.5.600.0 Not Signed N/A nvcplui.exe Unknown 1.5.600.0 Not Signed N/A nvexpbar.dll Unknown 1.5.600.0 Not Signed N/A I'm testing now... to see if the computer will stay on longer than 45 mins... without crashing... I'll try to remember to let you know how it turns out... If you know anything more about this problem please let me know... -- Love is very patient and kind, never jealous or envious, never boastful or proud, never haughty or selfish or rude. 1 Corinthians 13:4 - 8, 13 "Carroll412" wrote: > > > "ninkaroo" wrote: > > > SteveB, > > I have exactly the same probs as you, with same messages and 'no solution' > > etc.. I have a new Fujitsu Siemens Laptop running Vista. (I was happy with > > Windows 98, then I got used to XP pro, but I don't really get the advantages > > of Vista). Anyway, I used to use Zone Alarm on my Desktop running XP, but I > > haven't sullied the laptop with it. I find I get the problem usually within > > the first 15 minutes of starting up. It seems to stabilise after a few hours. > > But it still unnerves me and I'm fed up with losing stuff and having to start > > again. > > > > Whoever finally finds an answer, please post with Capital Letters so I don't > > miss it. > > I'm only pleased to find out that I 'm not the only person in the whole > > world with this problem. Should I click that your post was 'helpful'? > > > > "SteveB_0001" wrote: > > > > > I have a new HP Pavilion dv6200 CTO Notebook, and does not consistantly sleep > > > or hibernate correctly. The Error message from Vista Business OS (32 bit) is: > > > > > > ----vvv--------------vvv----------- > > > Windows has recovered from an unexpected shutdown > > > > > > Problem signature: > > > Problem Event Name: BlueScreen > > > OS Version: 6.0.6000.2.0.0.256.6 > > > Locale ID: 1033 > > > > > > Additional information about the problem: > > > BCCode: 9f > > > BCP1: 00000003 > > > BCP2: 848A4030 > > > BCP3: 86847030 > > > BCP4: 85BD9C48 > > > OS Version: 6_0_6000 > > > Service Pack: 0_0 > > > Product: 256_1 > > > > > > Files that help describe the problem: > > > C:\Windows\Minidump\Mini072007-01.dmp > > > C:\Users\business\AppData\Local\Temp\WER-166515-0.sysdata.xml > > > C:\Users\business\AppData\Local\Temp\WERB1E0.tmp.v ersion.txt > > > -------^^^^---^^^^^^^^^^-------------^^^----------- > > > > > > There is the option to click on a button to find a solution, but there is > > > never a solution found. > > > > > > After reading the threads in this discussion group on this TOPIC (Windows > > > has recovered from an unexpected shutdown), I tried what was suggested and > > > disabled automatic reboot to hone in on the problem. > > > > > > Now I see that the issue is on SHUTDOWN.... It is failing to Shutdown > > > correctly, and a blue screen pops up.... I received the following message: > > > > > > -------vvvvvvvv--------------------vvvv---------- > > > A problem has been detected and Windows has been shut down to prevent damage > > > to your computer. > > > > > > DRIVER_POWER_STATE_FAILURE > > > > > > It this is the first time your've seen this Stop error screen, restart your > > > computer. If this screen appears again, follow these stesps: > > > > > > Check to make sure any new hardware or software is properly installed. If > > > this is a new installation, ask your hardware or software manufacturer for > > > any windows updates you might need. > > > > > > If problems conintue, disable or remove any newly installed hardware or > > > software. Disable BIOS memory options such as caching or shadowing, If you > > > need to use safe Mode to remove or disable components, restart your computer, > > > press F8 to select Advanced Startup Options, and then select Safe Mode. > > > > > > Technical information: > > > > > > ***STOP: 0x0000009F (0x00000003, 0x85066030, 0x86C163D0, 0x85259988) > > > > > > > > > Collecting Data for crash dump ... > > > Initializing disk for crash dump ... > > > Beginning dump of physical memory. > > > Dumping physical memory to disk: 100 > > > Physical memory dump complete. > > > Contact your system admin or technical support for for further assistance. > > > --------^^^^^------------------^^-------------- > > > > > > So the issue appears to be with Shutdown, and explains why it has NOT > > > shutdown correctly from the beginning.... > > > > > > Anybody have any ideas about the cause and solution for this? > > > |
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