Hi,
On multiple occasions I have attempted to follow up occasional software
problems using the System Information application in System Tools. Inside
that is a Software Environment Tab and one item listed is Windows Error
Reporting. Each time I use this the System Information application goes
non-responding. Under Reliability Monitor that is always reported as
msinfo32.exe having gone non-responding.
In Computer Management here is the text of the error report:
Log Name: Application
Source: Application Hang
Date: 14/08/2007 16:57:01
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Philip-PC
Description:
The program msinfo32.exe version 6.0.6000.16386 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Problem Reports and Solutions
control panel. Process ID: 79c Start Time: 01c7de8b94b2c240 Termination Time:
16
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-08-14T15:57:01.000Z" />
<EventRecordID>28949</EventRecordID>
<Channel>Application</Channel>
<Computer>Philip-PC</Computer>
<Security />
</System>
<EventData>
<Data>msinfo32.exe</Data>
<Data>6.0.6000.16386</Data>
<Data>79c</Data>
<Data>01c7de8b94b2c240</Data>
<Data>16</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
I'm not sure if it is related but I also regularly get the following error
for the Windows Feedback Platform
Log Name: Application
Source: WerSvc
Date: 16/08/2007 08:54:20
Event ID: 5007
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Philip-PC
Description:
The target file for the Windows Feedback Platform (a DLL file containing the
list of problems on this computer that require additional data collection for
diagnosis) could not be parsed. The error code was 8014FFF9.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="WerSvc" />
<EventID Qualifiers="49152">5007</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-08-16T07:54:20.000Z" />
<EventRecordID>29196</EventRecordID>
<Channel>Application</Channel>
<Computer>Philip-PC</Computer>
<Security />
</System>
<EventData>
<Data>8014FFF9</Data>
</EventData>
</Event>
Please help with what's going on and hopefully a fix for the problem, thanks.
--
Hopefully