I want to be able to use remote assistance, or remote desktop, in order to
diagnose problems for my clients. I am a small community computer builder,
and software designer, and most of the time, a problem is easier solved by
remote desktop. I, however, can't find a cheap, NON - CORPORATE host system
to provide this assistance. Could anyone provide me with some information?

I need to at least be able to do screen sharing, in order to walk people
through problems, but mouse and keyboard controll would help ALOT!!!

Thanks in advance.

It's already built into to XP and into Vista (any version) - Remote
Assistance. All they have to do is send you the invitation to help, and you
will be able to control their machine remotely.


"Tim" <tj13820@Nospam.hotmail.com> wrote in message
news:06B6B2A6-6570-411D-82BB-F6DE70381DE3@microsoft.com...
I want to be able to use remote assistance, or remote desktop, in order to
diagnose problems for my clients. I am a small community computer builder,
and software designer, and most of the time, a problem is easier solved by
remote desktop. I, however, can't find a cheap, NON - CORPORATE host system
to provide this assistance. Could anyone provide me with some information?

I need to at least be able to do screen sharing, in order to walk people
through problems, but mouse and keyboard controll would help ALOT!!!

Thanks in advance.

Get a look to PCHelpWare, its free and router/firewall safe
check at: http://www.uvnc.com/pchelpware/
------------------------
Riccardo





"Val" <vmanes@NOSPAMrap.midco.net> wrote in message
news:HdCdneONF_6sTSLbnZ2dnUVZ_i2dnZ2d@midco.net...
> It's already built into to XP and into Vista (any version) - Remote
> Assistance. All they have to do is send you the invitation to help, and
> you
> will be able to control their machine remotely.
>
>
> "Tim" <tj13820@Nospam.hotmail.com> wrote in message
> news:06B6B2A6-6570-411D-82BB-F6DE70381DE3@microsoft.com...
> I want to be able to use remote assistance, or remote desktop, in order to
> diagnose problems for my clients. I am a small community computer builder,
> and software designer, and most of the time, a problem is easier solved by
> remote desktop. I, however, can't find a cheap, NON - CORPORATE host
> system
> to provide this assistance. Could anyone provide me with some information?
>
> I need to at least be able to do screen sharing, in order to walk people
> through problems, but mouse and keyboard controll would help ALOT!!!
>
> Thanks in advance.
>
>

"Tim" <tj13820@Nospam.hotmail.com> wrote in message
news:06B6B2A6-6570-411D-82BB-F6DE70381DE3@microsoft.com...
>I want to be able to use remote assistance, or remote desktop, in order to
>diagnose problems for my clients. I am a small community computer builder,
>and software designer, and most of the time, a problem is easier solved by
>remote desktop. I, however, can't find a cheap, NON - CORPORATE host system
>to provide this assistance. Could anyone provide me with some information?
>
> I need to at least be able to do screen sharing, in order to walk people
> through problems, but mouse and keyboard controll would help ALOT!!!


This is only free for personal use, but it is VERY easy for the end-user to
get the service running on their machine so that you can connect to it. The
server module does not even need to be installed and can be customised with
your company logo.

http://www.teamviewer.com/index.aspx

ss.

Thank you, this program works GREAT, i can even transfer files
I can't believe how easy it is to help my friends and family with PC issues.
All i have to do is email them the SFX archive i made, and away i go.

Thanks
"Synapse Syndrome" <synapse@NOSPAMgomez404.elitemail.org> wrote in message
news:ulrAn8c3HHA.1900@TK2MSFTNGP02.phx.gbl...
> "Tim" <tj13820@Nospam.hotmail.com> wrote in message
> news:06B6B2A6-6570-411D-82BB-F6DE70381DE3@microsoft.com...
>>I want to be able to use remote assistance, or remote desktop, in order to
>>diagnose problems for my clients. I am a small community computer builder,
>>and software designer, and most of the time, a problem is easier solved by
>>remote desktop. I, however, can't find a cheap, NON - CORPORATE host
>>system to provide this assistance. Could anyone provide me with some
>>information?
>>
>> I need to at least be able to do screen sharing, in order to walk people
>> through problems, but mouse and keyboard controll would help ALOT!!!
>
>
> This is only free for personal use, but it is VERY easy for the end-user
> to get the service running on their machine so that you can connect to it.
> The server module does not even need to be installed and can be customised
> with your company logo.
>
> http://www.teamviewer.com/index.aspx
>
> ss.
>

"Tim" <tj13820@Nospam.hotmail.com> wrote in message
news:uNdSuOh3HHA.3916@TK2MSFTNGP02.phx.gbl...
> Thank you, this program works GREAT, i can even transfer files
> I can't believe how easy it is to help my friends and family with PC
> issues. All i have to do is email them the SFX archive i made, and away i
> go.
>
> Thanks


Glad you are finding it useful.

ss.