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  #1 (permalink)  
Old 08-06-2007, 02:10 AM
Octavio
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Cannot install a program

I am trying to install a program, but when it is
finalizing the installation of the DVD, I get the following dialog box:

"The following application should be closed before continuing the install:
Windows Explorer (Process Id: 1888)"

I get that, even thought I do not have any Explorer open, that I know of.

Please advise what is what this dialog information is trying to tell me.

Thanks in advance.
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Old 08-06-2007, 02:10 AM
  #2 (permalink)  
Old 08-06-2007, 02:50 AM
Jon
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Re: Cannot install a program


"Octavio" <inquirer@inquirer.com> wrote in message
news:%23CkClhA2HHA.4680@TK2MSFTNGP03.phx.gbl...[color=blue]
>I am trying to install a program, but when it is finalizing the
>installation of the DVD, I get the following dialog box:
>
> "The following application should be closed before continuing the install:
> Windows Explorer (Process Id: 1888)"
>
> I get that, even thought I do not have any Explorer open, that I know of.
> Please advise what is what this dialog information is trying to tell me.
>
> Thanks in advance.[/color]



It's a bizarre request from an installer, but if you trust the software,
then you can kill explorer via Task Manager

Ctrl-Shift-Esc > Processes (tab) > Show processes from all users >
Right-click explorer > End Process
The PID column will show you the process corresponding to 1888
(addable via View > Select Columns, if not visible)

To restart it (from within Task Manager)
File > Run > explorer

--
Jon


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  #3 (permalink)  
Old 08-06-2007, 02:50 AM
Octavio
Newsgroup Contributor
 
Posts: n/a
Re: Cannot install a program

Do I restart the explorer after I installed the new program and then
restarted the computer? (I am not very computer literate, as you see). So
I gather that the explorer is only termporarily off untill I restart the
computer, is that correct?
Thanks again,

"Jon" <Email_Address@SomewhereOrOther.com> wrote in message
news:eWYCM2A2HHA.4880@TK2MSFTNGP03.phx.gbl...[color=blue]
>
> "Octavio" <inquirer@inquirer.com> wrote in message
> news:%23CkClhA2HHA.4680@TK2MSFTNGP03.phx.gbl...[color=green]
>>I am trying to install a program, but when it is finalizing the
>>installation of the DVD, I get the following dialog box:
>>
>> "The following application should be closed before continuing the
>> install:
>> Windows Explorer (Process Id: 1888)"
>>
>> I get that, even thought I do not have any Explorer open, that I know of.
>> Please advise what is what this dialog information is trying to tell me.
>>
>> Thanks in advance.[/color]
>
>
>
> It's a bizarre request from an installer, but if you trust the software,
> then you can kill explorer via Task Manager
>
> Ctrl-Shift-Esc > Processes (tab) > Show processes from all users >
> Right-click explorer > End Process
> The PID column will show you the process corresponding to 1888
> (addable via View > Select Columns, if not visible)
>
> To restart it (from within Task Manager)
> File > Run > explorer
>
> --
> Jon
>
>[/color]

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  #4 (permalink)  
Old 08-06-2007, 03:00 AM
Jon
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Posts: n/a
Re: Cannot install a program


"Octavio" <inquirer@inquirer.com> wrote in message
news:eh1iL7A2HHA.3940@TK2MSFTNGP05.phx.gbl...[color=blue]
> Do I restart the explorer after I installed the new program and then
> restarted the computer? (I am not very computer literate, as you see).
> So I gather that the explorer is only termporarily off untill I restart
> the computer, is that correct?
> Thanks again,
>[/color]

If you've restarted the computer then there shouldn't be any need.

So yes, you're correct. Assuming no changes made by the installer to the
system in this area, explorer will restart after a reboot.

--
Jon


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