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  #1 (permalink)  
Old 07-30-2007, 08:40 PM
Tim
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MS Office Compatibility issues with Vista

Scenario: I have a folder on the desktop that contains numerous Word files.
When I open the folder and try and open any of the Word files I get the
following error messages, in the following order. No other applications are
open at the time.

First message: "MS Office is trying to recover your information. Windows is
checking for a solution to this problem"

Second message: "MS Office is trying to recover you information. This may
take several minutes".

Third and final message: MS Office Word has stopped working. A problem
caused the program to stop working correctly. Windows will close the program
and notify you of a solution" - which never does take place...

Has anyone else had experience with this issues, thoughts on what may be
potentially causing the problem, remedies etc. Thanks in advance.
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Old 07-30-2007, 08:40 PM
  #2 (permalink)  
Old 07-30-2007, 09:30 PM
PowerUser
Newsgroup Contributor
 
Posts: n/a
Re: MS Office Compatibility issues with Vista

Sure that looks familiar. The all new breed of error messages we never saw
before Vista was launched.

"Tim" <Tim@discussions.microsoft.com> wrote in message
news:BC014A89-C279-42D4-A81C-13292C6E09AB@microsoft.com...[color=blue]
> Scenario: I have a folder on the desktop that contains numerous Word
> files.
> When I open the folder and try and open any of the Word files I get the
> following error messages, in the following order. No other applications
> are
> open at the time.
>
> First message: "MS Office is trying to recover your information. Windows
> is
> checking for a solution to this problem"
>
> Second message: "MS Office is trying to recover you information. This may
> take several minutes".
>
> Third and final message: MS Office Word has stopped working. A problem
> caused the program to stop working correctly. Windows will close the
> program
> and notify you of a solution" - which never does take place...
>
> Has anyone else had experience with this issues, thoughts on what may be
> potentially causing the problem, remedies etc. Thanks in advance.[/color]


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  #3 (permalink)  
Old 07-31-2007, 10:35 AM
Peter Foldes
Newsgroup Contributor
 
Posts: n/a
Re: MS Office Compatibility issues with Vista

Tim

MS Office issues has nothing to do with Vista . Please post the complete error message (s) including any error numbers if any to the MS Office newsgroups for a more comprehensive answer. Many Office experts are there to give you answers.


[url]http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.office.misc[/url]
[url]http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.office.setup[/url]



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tim" <Tim@discussions.microsoft.com> wrote in message news:BC014A89-C279-42D4-A81C-13292C6E09AB@microsoft.com...[color=blue]
> Scenario: I have a folder on the desktop that contains numerous Word files.
> When I open the folder and try and open any of the Word files I get the
> following error messages, in the following order. No other applications are
> open at the time.
>
> First message: "MS Office is trying to recover your information. Windows is
> checking for a solution to this problem"
>
> Second message: "MS Office is trying to recover you information. This may
> take several minutes".
>
> Third and final message: MS Office Word has stopped working. A problem
> caused the program to stop working correctly. Windows will close the program
> and notify you of a solution" - which never does take place...
>
> Has anyone else had experience with this issues, thoughts on what may be
> potentially causing the problem, remedies etc. Thanks in advance.[/color]
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  #4 (permalink)  
Old 07-31-2007, 10:37 AM
Tim
Newsgroup Contributor
 
Posts: n/a
Re: MS Office Compatibility issues with Vista

Thanks Peter, appreciate you pointing me in the right direction

"Peter Foldes" wrote:
[color=blue]
> Tim
>
> MS Office issues has nothing to do with Vista . Please post the complete error message (s) including any error numbers if any to the MS Office newsgroups for a more comprehensive answer. Many Office experts are there to give you answers.
>
>
> [url]http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.office.misc[/url]
> [url]http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.office.setup[/url]
>
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Tim" <Tim@discussions.microsoft.com> wrote in message news:BC014A89-C279-42D4-A81C-13292C6E09AB@microsoft.com...[color=green]
> > Scenario: I have a folder on the desktop that contains numerous Word files.
> > When I open the folder and try and open any of the Word files I get the
> > following error messages, in the following order. No other applications are
> > open at the time.
> >
> > First message: "MS Office is trying to recover your information. Windows is
> > checking for a solution to this problem"
> >
> > Second message: "MS Office is trying to recover you information. This may
> > take several minutes".
> >
> > Third and final message: MS Office Word has stopped working. A problem
> > caused the program to stop working correctly. Windows will close the program
> > and notify you of a solution" - which never does take place...
> >
> > Has anyone else had experience with this issues, thoughts on what may be
> > potentially causing the problem, remedies etc. Thanks in advance.[/color]
>[/color]
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