Can you view other jpg files OK? Can you download the files from one of the
cameras on another computer? Are they OK on that computer? Can you then
transfer them to the Vista computer? Are they still OK?. When
troubleshooting you have to come up with a plan to eliminate possibilities
one at a time. So far the the only possibilities you have eliminated are the
camera and the SD card, as it happens with two different cameras and SD
cards. You now have to bring another computer into play to eliminate the
computer. At this point it really does sound like a problem with USB
transfers. That is what all of the things you have tested have in common.
They have all been used for transfers to/from this computer. The first I'd
do is confirm that the USB drive, cameras, and SD cards work for read/writes
on another computer.

--
Kerry Brown
Microsoft MVP - Shell/User
[url]http://www.vistahelp.ca[/url]


"tewkes" <tewkes@discussions.microsoft.com> wrote in message
news:4F2A6F19-DE61-4672-B472-CD8548949A60@microsoft.com...[color=blue]
> Why is everyone ruling out Vista so quickly. First, the USB drive was not
> connected to my old PC when it crashed and burned. Second, even when the
> USB
> is disconnected from the new PC and I download photos direct from a camera
> (2
> kinds) they are corrupt. These are new photos also that I just took
> today,
> not old photos. Also, I formatted both SD cards prior to doing this test.
>
> "Mike Hall - MVP" wrote:
>[color=green]
>> It would appear that whatever took out your main hard drive also took a
>> shot
>> at your USB drive too.. I doubt very much that Vista was the culprit..
>>
>>
>> "tewkes" <tewkes@discussions.microsoft.com> wrote in message
>> news:2CB0F141-2A20-4BD0-B7EC-0FB7115CF1B2@microsoft.com...[color=darkred]
>> > My HD crashed last week on my old PC. I was not too worried about it
>> > since I
>> > had been backing all pictures up to an external USB drive. Bought a
>> > new
>> > HP
>> > PC with Vista Home Premium. Now when I view JPG files from the
>> > external
>> > drive they appear with lines in them and are all jumbled up. Not all
>> > files,
>> > but about 30% of them are like this.
>> >
>> > Is not...
>> > program -- tried IRfanview, Xnview, many others
>> > memory card (SD) - tried several
>> > camera - tried at least 3
>> > method of download - tried USB and SD card direct in PC memory reader
>> >
>> > Even when I put the Ext. drive on an XP laptop, the images all appear
>> > the
>> > same now. I have copied and pasted to another drive in the same PC and
>> > even
>> > other PCs and no difference.
>> >
>> > A few other strange items related... all thumbnails appear okay, but
>> > when
>> > opened they are jumbled. Sometimes the files look different - ie. one
>> > file
>> > could be jumbled in one program, then okay in another program,
>> > sometimes
>> > even
>> > in the same program if I log off and back in the files appear
>> > different.
>> >
>> > I can send copies of the files if anyone is interested. Please help.
>> > I
>> > am
>> > very concerned that 30% of all photos I have saved the past 9-10 years
>> > are
>> > destroyed.
>> >
>> > Thanks for your help.
>> >
>> > Kris[/color]
>>
>> --
>>
>>
>> Mike Hall
>> MS MVP Windows Shell/User
>> [url]http://msmvps.com/blogs/mikehall/[/url]
>>
>>
>>
>>[/color][/color]

In article <2CB0F141-2A20-4BD0-B7EC-0FB7115CF1B2
@microsoft.com>, [email]tewkes@discussions.microsoft.com[/email]
says...[color=blue]
> My HD crashed last week on my old PC. I was not too worried about it since I
> had been backing all pictures up to an external USB drive. Bought a new HP
> PC with Vista Home Premium. Now when I view JPG files from the external
> drive they appear with lines in them and are all jumbled up. Not all files,
> but about 30% of them are like this.[/color]
Isn't it disgusting!
My partner transferred all of his JPG and Ipod files to
my Vista machine because his Mac trashed his!!

They just don't make hard drives like they used to!!
Of course you had backed up with Backup Software and
restored in minutes DIDN'T YOU!!

1st of all there is a Hard DIsk in the freeze technique to restore broken
hard disks.. I know it sounds crazy but many people say it works. see here:
[url]http://geeksaresexy.blogspot.com/2006/01/freeze-your-hard-drive-to-recover-data.html[/url]

secondly there is a "undelete" program that can recover files even if they
have been deleted from drives.. even your camera card. This is a free one
but there are other better ones too
[url]http://www.snapfiles.com/get/restoration.html[/url]

Do a check disk from the hard drive tools to see if you can fix anything


"tewkes" <tewkes@discussions.microsoft.com> wrote in message
news:2CB0F141-2A20-4BD0-B7EC-0FB7115CF1B2@microsoft.com...[color=blue]
> My HD crashed last week on my old PC. I was not too worried about it
> since I
> had been backing all pictures up to an external USB drive. Bought a new
> HP
> PC with Vista Home Premium. Now when I view JPG files from the external
> drive they appear with lines in them and are all jumbled up. Not all
> files,
> but about 30% of them are like this.
>
> Is not...
> program -- tried IRfanview, Xnview, many others
> memory card (SD) - tried several
> camera - tried at least 3
> method of download - tried USB and SD card direct in PC memory reader
>
> Even when I put the Ext. drive on an XP laptop, the images all appear the
> same now. I have copied and pasted to another drive in the same PC and
> even
> other PCs and no difference.
>
> A few other strange items related... all thumbnails appear okay, but when
> opened they are jumbled. Sometimes the files look different - ie. one
> file
> could be jumbled in one program, then okay in another program, sometimes
> even
> in the same program if I log off and back in the files appear different.
>
> I can send copies of the files if anyone is interested. Please help. I
> am
> very concerned that 30% of all photos I have saved the past 9-10 years are
> destroyed.
>
> Thanks for your help.
>
> Kris[/color]

You have not yet done enough trouble shooting and "substitution" to
determine WHAT causes the problem. You are assuming it is Vista. You have
not eliminated the other possibilities or software interactions with third
party software. Until you go about trouble shooting this problem in a
systematic way you just don't know.

The fact that this seems to be a first would tell me that it is not Vista -
until proven otherwise.

Maybe you should take your camera and computer to a qualified professional
for service.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"tewkes" <tewkes@discussions.microsoft.com> wrote in message
news:0012BFF8-84D6-44CE-BC95-2B03C53DBA36@microsoft.com...[color=blue]
> All responses I have received so far are just defending Vista and stating
> it
> must be something I know it is not. Is this a help forum or an
> advertising
> forum for Vista?
>
> "Adam Albright" wrote:
>[color=green]
>> On Sun, 29 Jul 2007 20:07:08 -0400, "Mike Hall - MVP"
>> <mikehall@mvps.org> wrote:
>>[color=darkred]
>> >It would appear that whatever took out your main hard drive also took a
>> >shot
>> >at your USB drive too.. I doubt very much that Vista was the culprit..[/color]
>>
>> Typical fanboy response. This question has been repeatedly asked by
>> many people in the video group. You going to stick with your lame
>> answer?
>>
>>[/color][/color]

On 30 Jul, 03:26, tewkes <tew...@discussions.microsoft.com> wrote:[color=blue]
> Why is everyone ruling out Vista so quickly. First, the USB drive was not
> connected to my old PC when it crashed and burned. Second, even when the USB
> is disconnected from the new PC and I download photos direct from a camera (2
> kinds) they are corrupt. These are new photos also that I just took today,
> not old photos. Also, I formatted both SD cards prior to doing this test.
>[/color]

I don't think it is Vista, and I don't think your drives are corrupt.
I think it is your new PC.

I expect your external drive and your memory cards are formatted as
FAT. The FAT file system uses clusters as the unit block of disk space
to store data. The way computers map clusters on to physical sectors
of disk space vary from one computer to another. It is often settable
in the BIOS (but if you find the setting, don't change it or you will
end up not being able to access the main hard drive.)

Historically, disks were addressed using cylinder, head and sector
numbers. But because the space allocated for these numbers was not big
enough to allow for new much larger hard drives, various workarounds
and newer methods of access have been devised, which are not
compatible with each other.

I think your new computer is using a different access method and when
it attempts to access the drive, it is getting different sectors than
the original computer did. The only way to prove it would be if you
could read the drive in your old computer or a similar make and model.
The original hard drive failed but couldn't you boot the old PC using
a recovery disc like BartPE and try to read the removable?

We sell a photo image recovery software ( Flash Recovery, [url]www.diskinternals.co.uk[/url]
) but I don't think that will be any help in this case.

On 30 Jul, 03:22, tewkes <tew...@discussions.microsoft.com> wrote:[color=blue]
> The files were not backed up, rather they were copied from my old HD to the
> external drive. Also, I do not think it's the external HD because even new
> pics from two digital cameras (Sony and Canon) and two SD cards download
> direct from the camera to the new PC with this problem.
>[/color]

I just replied to another post of yours saying that I thought the
problem might be a difference in the way your new PC Bios addressed
the hard drive. Now I have seen that it affects two SD cards as well.

The one thing that all 3 drives have in common, I presume, is that
they are connected by a USB interface.

Is it possible that your new computer could have a fault in the USB
hardware?

I do think it is wrong to blame Vista for this, as millions of people
are using Vista with external hard disks and memory cards without
experiencing this problem. However, the OS disk accesses are mapped to
the drive or memory card by the PC Bios / other hardware. This seems
more likely to be where the problem is.

> I do think it is wrong to blame Vista for this, as millions of people[color=blue]
> are using Vista with external hard disks and memory cards without
> experiencing this problem.[/color]

I won't say that unless I have anything solid to prove it.

Enough people are having problems so MS came up this KB article:

A Windows Vista-based computer may stop responding if a USB camera is
connected.

[url]http://support.microsoft.com/kb/939331/en-us[/url]

I don't know if it has anything to do with OP's problem but don't assume
something is free of problems just because you didn't experience it.



"advisor" <spambucket@tech-pro.co.uk> wrote in message
news:1185799252.321474.122520@57g2000hsv.googlegroups.com...[color=blue]
> On 30 Jul, 03:22, tewkes <tew...@discussions.microsoft.com> wrote:[color=green]
>> The files were not backed up, rather they were copied from my old HD to
>> the
>> external drive. Also, I do not think it's the external HD because even
>> new
>> pics from two digital cameras (Sony and Canon) and two SD cards download
>> direct from the camera to the new PC with this problem.
>>[/color]
>
> I just replied to another post of yours saying that I thought the
> problem might be a difference in the way your new PC Bios addressed
> the hard drive. Now I have seen that it affects two SD cards as well.
>
> The one thing that all 3 drives have in common, I presume, is that
> they are connected by a USB interface.
>
> Is it possible that your new computer could have a fault in the USB
> hardware?
>
> I do think it is wrong to blame Vista for this, as millions of people
> are using Vista with external hard disks and memory cards without
> experiencing this problem. However, the OS disk accesses are mapped to
> the drive or memory card by the PC Bios / other hardware. This seems
> more likely to be where the problem is.
>[/color]

On Mon, 30 Jul 2007 21:21:59 -0700, "xfile"
<cou-cou@remove.nospam.com> wrote:
[color=blue][color=green]
>> I do think it is wrong to blame Vista for this, as millions of people
>> are using Vista with external hard disks and memory cards without
>> experiencing this problem.[/color]
>
>I won't say that unless I have anything solid to prove it.
>
>Enough people are having problems so MS came up this KB article:
>
>A Windows Vista-based computer may stop responding if a USB camera is
>connected.
>
>[url]http://support.microsoft.com/kb/939331/en-us[/url]
>
>I don't know if it has anything to do with OP's problem but don't assume
>something is free of problems just because you didn't experience it.[/color]

But that's the fanboy way, just ask newsgroup clown Frank or any of
any of the clueless knucklehead Microsoft apologists. Problem? What
problem, I don't have a problem, ergo, there is no problem. That's the
mind-set of idiots like them.

Hello all,

I am having the same problem, its really strange.

I am quick to blame vista too, but its most likely a combination of the
chipset and vista.

Any USB connected storage device reads the data as corrupted without
giving any crc errors, it will corrupt movies, jpgs and datafiles while
reading them from the disc.

The worst part is that the first time we used the new pc for photos we
moved the images off the card onto the pc before testing it out. It
corrupted the images as they were transfered and deleted them from the
source.

I tried many different recovery tools. The images of my daughters 3rd
birthday are gone. :(...

I'm going to try the suggestion of bios settings now.

Heres my specs,

Vista home prem. 64bit
'Gigabyte GA-P35T-DQ6 w/ Intel P35 + ICH9R Chipset '
([url]http://www.gigabyte.com.tw/Products/Motherboard/Products_Overview.aspx?ProductID=2547&ModelName=GA-P35T-DQ6[/url])
'Intel Q6600'
([url]http://www.intel.com/products/processor/core2quad/index.htm?iid=qc_tl+c2q_badge[/url])
'4GB OCZ DDR2 PC2-5400 Gold GX XTC Dual Channel 4-4-4-12'
([url]http://www.ocztechnology.com/products/memory/ocz_ddr2_pc2_5400_gold_gx_xtc_dual_channel[/url])
'Asus 8800GTS'
([url]http://www.asus.com.tw/products4.aspx?l1=2&l2=6&l3=442&model=1455&modelmenu=1[/url])

Stephan Neofitou, MCSE
Systems Administrator


--
neofitou
------------------------------------------------------------------------
neofitou's Profile: [url]http://forums.techarena.in/member.php?userid=29070[/url]
View this thread: [url]http://forums.techarena.in/showthread.php?t=792073[/url]

[url]http://forums.techarena.in[/url]

I tried every variation of the bios usb settings,
Updated the bios too, no change. :(

Next thing I will try is installing xp 64 and see if I get the same
problem.
I'm also going to contact gigabyte and see if they have any ideas.


--
neofitou
------------------------------------------------------------------------
neofitou's Profile: [url]http://forums.techarena.in/member.php?userid=29070[/url]
View this thread: [url]http://forums.techarena.in/showthread.php?t=792073[/url]

[url]http://forums.techarena.in[/url]

It's not a 64bit problem as exactly the same thing happened to me (though
not 30% thankfully!) with my jpgs and I have a 32-bit version of Vista. And
others have posted similar experiences to these newsgroups.

I lost progress photos of an oil painting of my 100 year old Granma I am
doing! Like you I naively trusted WPG not to do something totally ourageous
and stupid the first time I used it!

I am totally dissatisfied with Vista's file handling capabilities over
networks and from and to USB devices - it is unreliable and dangerous! I
don't know whether it is just a Photo Gallery problem or a combination of
that program and the way Vista handles files and uses different
'permissions' from XP, but it is definitely a Vista problem. It seems to be
worst when moving high volumes of very large files from one USB device to
another.

How can MS get away with producing such consistently bad products with such
serious bugs? My stress levels have definitely risen since purchasing two
Vista equipped machines, both of which have had major problems with the new
OS.



"neofitou" <neofitou.2uz3fj@DoNotSpam.com> wrote in message
news:neofitou.2uz3fj@DoNotSpam.com...[color=blue]
>
> I tried every variation of the bios usb settings,
> Updated the bios too, no change. :(
>
> Next thing I will try is installing xp 64 and see if I get the same
> problem.
> I'm also going to contact gigabyte and see if they have any ideas.
>
>
> --
> neofitou
> ------------------------------------------------------------------------
> neofitou's Profile: [url]http://forums.techarena.in/member.php?userid=29070[/url]
> View this thread: [url]http://forums.techarena.in/showthread.php?t=792073[/url]
>
> [url]http://forums.techarena.in[/url]
>[/color]

Im sure its already been elsewhere in the newsgroups but Greg,

MS have release two hotfixes that are going to be in next patch
tuesday,
'KB938194 '
([url]http://www.microsoft.com/downloads/details.aspx?FamilyID=ae2f819d-c33d-48db-a7e3-62eef7c1f7c2&displaylang=en[/url])
& 'KB938979'
([url]http://www.microsoft.com/downloads/details.aspx?FamilyId=3FB80BB9-D832-425B-B42C-D3EB2071BBEC&displaylang=en[/url])

Performance and reliability patches for vista. the fix the network
problems and alot of peoples usb/camera and memory issues.

Unfortunalty not mine. Gigabyte is yet to open my issue I sent them 3
days ago. :(


--
neofitou
------------------------------------------------------------------------
neofitou's Profile: [url]http://forums.techarena.in/member.php?userid=29070[/url]
View this thread: [url]http://forums.techarena.in/showthread.php?t=792073[/url]

[url]http://forums.techarena.in[/url]

I too am having similar problems. I have a newly purchased Acer Aspire
E380 with AMDAthlon 64 x 2 Dual Core Processor 4200+ 2.20 GHz with
Vista Home Premium.

It happens when I try to import pictures from my Sony DSC-V1 camera
(read from USB device action). My workaround is to import to an XP
machine and then transfer the files to my Vista machine over my home
network (wireless).

It also happens if I try to save a picture from Internet Explorer onto
a USB extermal drive (write to USB device action). The files
immediately corrupt when I try to save and the result shows as
corrupted on XP machines as well.

All file operations to/from the internal drive are fine.

An interesting observation is that 'sometimes' if I transfer a
corrupted file from my external drive onto my Vista machine via USB,
the corruption will correct itself on the transfer. I can then
transfer the file from my Vista back to my external drive repeatedly
until it transfers intact. This appears to work 50% of the time.

Another observation is that sometimes jpg files on my external drive
that were previously fine will corrupt when I attempt to write new
files. I can usually correct this with the procedure I described in my
preceding paragraph.

The common denominator does appear to be transferring to/from external
disks attached via USB. Not sure whether it's an Acer USB hardware
issue, a Vista USB driver issue or a combination of the 2.


--
wbarbourca
------------------------------------------------------------------------
wbarbourca's Profile: [url]http://forums.techarena.in/member.php?userid=29532[/url]
View this thread: [url]http://forums.techarena.in/showthread.php?t=792073[/url]

[url]http://forums.techarena.in[/url]

On Fri, 17 Aug 2007 20:52:39 +0530, wbarbourca <wbarbourca.2vgx3e@DoNotSpam.com> wrote:
[color=blue]
>
>I too am having similar problems. I have a newly purchased Acer Aspire
>E380 with AMDAthlon 64 x 2 Dual Core Processor 4200+ 2.20 GHz with
>Vista Home Premium.
>
>It happens when I try to import pictures from my Sony DSC-V1 camera
>(read from USB device action). My workaround is to import to an XP
>machine and then transfer the files to my Vista machine over my home
>network (wireless).
>
>It also happens if I try to save a picture from Internet Explorer onto
>a USB extermal drive (write to USB device action). The files
>immediately corrupt when I try to save and the result shows as
>corrupted on XP machines as well.
>
>All file operations to/from the internal drive are fine.
>
>An interesting observation is that 'sometimes' if I transfer a
>corrupted file from my external drive onto my Vista machine via USB,
>the corruption will correct itself on the transfer. I can then
>transfer the file from my Vista back to my external drive repeatedly
>until it transfers intact. This appears to work 50% of the time.
>
>Another observation is that sometimes jpg files on my external drive
>that were previously fine will corrupt when I attempt to write new
>files. I can usually correct this with the procedure I described in my
>preceding paragraph.
>
>The common denominator does appear to be transferring to/from external
>disks attached via USB. Not sure whether it's an Acer USB hardware
>issue, a Vista USB driver issue or a combination of the 2.[/color]

Are you using the camera software to do the import ?
Update all drivers, particularly the cameras. You say it's only 30%. Get ahold of [url]www.irfanview.com[/url] and use that. Best FREE image tool out there.
I found out using IV that photoshop 3 images were subject to lots of problems. But you need some info not visible without a lot of digging thru IPTC, EXIF, etc.. plus some things you can only see in hex view. Your 30% is most likely a 100% if you do it one specific way. IOW: Fails every time using camera x on machine x mode x etc.. Then again it could be the software you're using to do the transfers.

But here's the 1st question. Corruption corrects itself ? Not gonna happen. What ever you're using to view the corrupt images is telling you wrong information. I've seen it myself. 1 program can't handle all the extras included in an image, so it guesses, and mostly wrong guesses resulting in a corrupt view. Use a different BETTER program to view the same image, and voila nothing wrong.

The common denominator from what you described is the external drive. Areyou USB 2 ? or a mish mash of the 2, USB 1 & USB 2 ?
I also have a USB external drive. But I've never written directly to it. I've always gone with just plain copying to & from.
Not entirely right, I no longer use the drives software because it's out of date, was written for XP, and the company now belongs to Seagate = no support for old drives.

is the camera USB 1 or USB 2 ?
XP and Vista are USB 2 from the get go.
is the camera ALSO USB 2 ?
--
more pix @ [url]http://members.toast.net/cbminfo/index.html[/url]

Hi,

Thanks for the reply.

No, I am not using any camera software. I am accessing it as a USB
storage device, similar to my USB drive. I don't use Photoshop.

Yes, it would appear that I am experiencing 2 problems. How the file
is being viewed (or read), and how it is written. I never have view
problems from my internal drive. For viewing, I typically just use the
Windows Photo Gallery application ('Preview').

I agree that it doesn't make sense that the corruption would correct
itself upon a transfer out and then a rewrite back in, however, it does
seem to be a workaround for the view problem. However, if the transfer
out is unsuccessful (a trial and error thing) and I rewrite it back in
with the bad copy from my Vista, it is permanent.

These devices date back to year 2003. Your question as to whether my
devices are USB 1 or 2 sounds interesting. That could be it. Is this
determination in the firmware of the device? As I say, I'm not using
any drivers or applications from the original installation disks, as
they would be for XP anyway. And I cannot locate any updated Vista
compatible drivers for either device as of yet.

Thanks again.


--
wbarbourca
------------------------------------------------------------------------
wbarbourca's Profile: [url]http://forums.techarena.in/member.php?userid=29532[/url]
View this thread: [url]http://forums.techarena.in/showthread.php?t=792073[/url]

[url]http://forums.techarena.in[/url]