I have error 0x80070002 in Windows Update
This is a part of WindowsUpdate.log

2007-06-27 01:58:35:594 4968 a98 Setup Installing setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374"
2007-06-27 01:59:24:650 4968 a98 Setup WARNING: CBS installation failed, error = 0x80070002
2007-06-27 01:59:24:654 4968 a98 Setup WARNING: Install of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" failed, error = 0x80070002
2007-06-27 01:59:24:654 4968 a98 Setup FATAL: Failed to install package, error = 0x80070002
2007-06-27 01:59:24:654 4968 a98 Setup WARNING: Installing applicable setup packages failed, error = 0x80070002
2007-06-27 01:59:24:907 1440 dc8 Misc =========== Logging initialized (build: 6.0.6000.16386, tz: +0200) ===========
2007-06-27 01:59:24:907 1440 dc8 Misc = Process: C:\Windows\system32\svchost.exe
2007-06-27 01:59:24:907 1440 dc8 Misc = Module: c:\windows\system32\wuaueng.dll
2007-06-27 01:59:24:907 1440 dc8 Service *************
2007-06-27 01:59:24:907 1440 dc8 Service ** START ** Service: Service startup
2007-06-27 01:59:24:907 1440 dc8 Service *********
2007-06-27 01:59:24:941 1440 dc8 Agent * WU client version 6.0.6000.16386
2007-06-27 01:59:24:942 1440 dc8 Agent * Base directory: C:\Windows\SoftwareDistribution
2007-06-27 01:59:24:942 1440 dc8 Agent * Access type: No proxy
2007-06-27 01:59:24:950 1440 dc8 Agent * Network state: Connected
2007-06-27 01:59:24:960 1440 dc8 Setup Service restarting after SelfUpdate
2007-06-27 01:59:24:963 1440 dc8 Setup Client version: Core: 6.0.6000.16386 Aux: 6.0.6000.16386
2007-06-27 01:59:24:976 1440 dc8 Setup WARNING: SelfUpdate package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" install failed, hr = 80070002
2007-06-27 01:59:24:992 1440 dc8 Report *********** Report: Initializing static reporting data ***********
2007-06-27 01:59:24:992 1440 dc8 Report * OS Version = 6.0.6000.0.0.65792
2007-06-27 01:59:24:992 1440 dc8 Report * OS Product Type = 0x00000001
2007-06-27 01:59:25:324 1440 dc8 Report * Computer Brand = System manufacturer
2007-06-27 01:59:25:324 1440 dc8 Report * Computer Model = System Product Name
2007-06-27 01:59:25:415 1440 dc8 Report * Bios Revision = 0606
2007-06-27 01:59:25:415 1440 dc8 Report * Bios Name = BIOS Date: 10/30/05 16:03:33 Ver: 08.00.10
2007-06-27 01:59:25:415 1440 dc8 Report * Bios Release Date = 2005-10-30T00:00:00
2007-06-27 01:59:25:415 1440 dc8 Report * Locale ID = 1045
2007-06-27 01:59:25:422 1440 dc8 Setup FATAL: SelfUpdate core package installation failed, err = 0x80070002
2007-06-27 01:59:25:718 1440 dc8 Service * Service restarted after self update
2007-06-27 01:59:25:718 1440 dc8 Service WARNING: Failed to read back selfupdate handle from environment variable with error 0x800700cb
2007-06-27 01:59:27:737 4968 a98 Setup WuSetup has finished. Exit code is 0x00000000
2007-06-27 01:59:30:434 1440 ed0 Report REPORT EVENT: {11940590-18B5-4E0A-9CE8-02D1634206CB} 2007-06-27 01:59:25:422+0200 1 182 101 {E2FF4526-97D7-4926-8E75-295DBA39C6BF} 1 80070002 SelfUpdate Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070002: Windows Update Core.


I tried to remove directory SoftwareDistribution but it didn't help.
Does someone know what to do to repair WU?

Hi,

Before clearing the contents of the SoftwareDistribution folder (you can't
delete the folder itself, it is a system folder, just delete the contents),
did you stop the automatic update service first?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
My thoughts [url]http://rick-mvp.blogspot.com[/url]

"Tomasz Tybusz" <tomasztybusz@jezus.pl> wrote in message
news:exN%23KHFuHHA.668@TK2MSFTNGP05.phx.gbl...[color=blue]
>I have error 0x80070002 in Windows Update
> This is a part of WindowsUpdate.log
>[/color]
<snip>[color=blue]
>
> I tried to remove directory SoftwareDistribution but it didn't help.
> Does someone know what to do to repair WU?
>[/color]

"Tomasz Tybusz" <tomasztybusz@jezus.pl> wrote in message
news:exN%23KHFuHHA.668@TK2MSFTNGP05.phx.gbl...[color=blue]
>I have error 0x80070002 in Windows Update
> This is a part of WindowsUpdate.log[/color]
<snip>[color=blue]
>
> I tried to remove directory SoftwareDistribution but it didn't help.
> Does someone know what to do to repair WU?
>[/color]

Hi, try:

1. Click Start, Programs, Accessories, Command Prompt.
2. At the command prompt, type net stop wuauserv and then press ENTER.
3. Type rmdir /s %windir%\softwaredistribution\wuredir and then press
ENTER.
4. Type net start wuauserv
5. Use Windows Update again to install updates.

hth

Rick Rogers pisze:[color=blue]
> Hi,
>
> Before clearing the contents of the SoftwareDistribution folder (you
> can't delete the folder itself, it is a system folder, just delete the
> contents), did you stop the automatic update service first?
>[/color]
I stopped service Windows Update. Otherwise it is protected

Michael Welch pisze:[color=blue]
> "Tomasz Tybusz" <tomasztybusz@jezus.pl> wrote in message
> news:exN%23KHFuHHA.668@TK2MSFTNGP05.phx.gbl...[color=green]
>> I have error 0x80070002 in Windows Update
>> This is a part of WindowsUpdate.log[/color]
> <snip>[color=green]
>>
>> I tried to remove directory SoftwareDistribution but it didn't help.
>> Does someone know what to do to repair WU?
>>[/color]
>
> Hi, try:
>
> 1. Click Start, Programs, Accessories, Command Prompt.
> 2. At the command prompt, type net stop wuauserv and then press
> ENTER.
> 3. Type rmdir /s %windir%\softwaredistribution\wuredir and then press
> ENTER.
> 4. Type net start wuauserv
> 5. Use Windows Update again to install updates.
>
> hth[/color]
I did it, according instructions from microsoft, but it didn't help

Tomasz Tybusz pisze:[color=blue]
> Michael Welch pisze:[color=green]
>> "Tomasz Tybusz" <tomasztybusz@jezus.pl> wrote in message
>> news:exN%23KHFuHHA.668@TK2MSFTNGP05.phx.gbl...[color=darkred]
>>> I have error 0x80070002 in Windows Update
>>> This is a part of WindowsUpdate.log[/color]
>> <snip>[color=darkred]
>>>
>>> I tried to remove directory SoftwareDistribution but it didn't help.
>>> Does someone know what to do to repair WU?
>>>[/color]
>>
>> Hi, try:
>>
>> 1. Click Start, Programs, Accessories, Command Prompt.
>> 2. At the command prompt, type net stop wuauserv and then press
>> ENTER.
>> 3. Type rmdir /s %windir%\softwaredistribution\wuredir and then
>> press
>> ENTER.
>> 4. Type net start wuauserv
>> 5. Use Windows Update again to install updates.
>>
>> hth[/color]
> I did it, according instructions from microsoft, but it didn't help[/color]
I found reason of error 80070002.
I looked at c:\windows\Logs\CBS\cbs.log and i discovered that there is problem with files with c:\windows\WinSxS\Backup\ folder.
Long time ago I have deleted this folder because of low space in c disc. I hoped that this is unused folder and I was wrong.
Solution is recovering files in that folder, but only file names. Contents of every file may be blank.

"Tomasz Tybusz" <tomasztybusz@jezus.pl> wrote in message
news:ejGVeyZuHHA.1208@TK2MSFTNGP05.phx.gbl...[color=blue]
> Tomasz Tybusz pisze:[color=green]
>> Michael Welch pisze:[color=darkred]
>>> "Tomasz Tybusz" <tomasztybusz@jezus.pl> wrote in message
>>> news:exN%23KHFuHHA.668@TK2MSFTNGP05.phx.gbl...
>>>> I have error 0x80070002 in Windows Update
>>>> This is a part of WindowsUpdate.log
>>> <snip>
>>>>
>>>> I tried to remove directory SoftwareDistribution but it didn't help.
>>>> Does someone know what to do to repair WU?
>>>>
>>>
>>> Hi, try:
>>>
>>> 1. Click Start, Programs, Accessories, Command Prompt.
>>> 2. At the command prompt, type net stop wuauserv and then press
>>> ENTER.
>>> 3. Type rmdir /s %windir%\softwaredistribution\wuredir and then
>>> press
>>> ENTER.
>>> 4. Type net start wuauserv
>>> 5. Use Windows Update again to install updates.
>>>
>>> hth[/color]
>> I did it, according instructions from microsoft, but it didn't help[/color]
> I found reason of error 80070002.
> I looked at c:\windows\Logs\CBS\cbs.log and i discovered that there is
> problem with files with c:\windows\WinSxS\Backup\ folder.
> Long time ago I have deleted this folder because of low space in c disc. I
> hoped that this is unused folder and I was wrong.
> Solution is recovering files in that folder, but only file names. Contents
> of every file may be blank.[/color]

Glad you got it sorted out mate!