I installed BT broadband on my computer yesterday. I have Windows Vista
premium which was preinstalled on my computer when I bought it. The internet
worked straightaway and just had a niggle with the mail asking for a dial up
connection which I managed to solve by removing the old email account and
adding a new one (even though the details were the same). Since then I have
had a problem opening Internet Explorer, I get the program has stopped box
come up. I have reset the internet explorer settings after trying everything
else I could think of. This allowed internet explorer to open and work
correctly - thought I had cracked it. Closed internet explorer and went into
mail to check that was still working ok - it was. Tried to go back into
internet explorer and the program stopped box has come up again. Reset the
settings again - worked ok. It seems there is a conflict between mail and
internet explorer but I really dont know where to start to solve it. Can any
one point me in the right direction please???

Hi,
It sounds like you haven't found the troublesome browser add-on yet.
See: [url]http://www.enhanceie.com/ie/troubleshoot.asp[/url]
for troubleshooting information.

Also, if you're allowing an antivirus program to scan e-mail as it's being
downloaded, you should disable that feature. See Tip #3 at
[url]http://www.oehelp.com/[/url]

Hope this helps,
Don
[MS MVP- IE]

"PANDA390_1" <PANDA390_1@discussions.microsoft.com> wrote in message
news:C24E5447-259F-4D4A-A009-E56C155F1797@microsoft.com...[color=blue]
> I installed BT broadband on my computer yesterday. I have Windows Vista
> premium which was preinstalled on my computer when I bought it. The[/color]
internet[color=blue]
> worked straightaway and just had a niggle with the mail asking for a dial[/color]
up[color=blue]
> connection which I managed to solve by removing the old email account and
> adding a new one (even though the details were the same). Since then I[/color]
have[color=blue]
> had a problem opening Internet Explorer, I get the program has stopped box
> come up. I have reset the internet explorer settings after trying[/color]
everything[color=blue]
> else I could think of. This allowed internet explorer to open and work
> correctly - thought I had cracked it. Closed internet explorer and went[/color]
into[color=blue]
> mail to check that was still working ok - it was. Tried to go back into
> internet explorer and the program stopped box has come up again. Reset[/color]
the[color=blue]
> settings again - worked ok. It seems there is a conflict between mail and
> internet explorer but I really dont know where to start to solve it. Can[/color]
any[color=blue]
> one point me in the right direction please???[/color]