I am receiving the error message in the subject line when I try to clear
the Adobe Reader 8.0 folder. I was having problems with Adobe starting
correctly and attempted to delete the folder. I decided to run the chkdsk
and Vista said it would schedule to run it at the next reboot. This did not
occur so I started Vista at the command line and ran chkdsk. It said there
was an error but would not fix it stating my hard drive was read-only. The
message said it would run it at the next reboot and again it did not occur.
I need to get this problem resolved and would like to know why Vista will not
allow me to run chkdsk.

When I try to uninstall I get a Internal Error 2330, 1392, C:\Program
Files\Adobe\Reader 8.0\Reader\Browser.

When I try to delete the physical folder from Windows Explorer or Command
Prompt it comes back with the directory is corrupted. I have tried to run
chkdsk but it won't start at bootup nor in safe mode with command prompt.

Any other ideas. I really need to get Adobe off and reinstall.

Chris


"brink" wrote:

>
> Hi Chris,
>
> Did you try and run the Adobe uninstaller and then reinstall it?
>
> Shawn
>
>
> --
> brink
>
> "Practice makes perfect, then you reinstall"
> Vista 64 Home Premium
> 1.5 Gig DDR2 533 Mhz (PC4200) RAM
>

Did you try to run uninstall using Run as Administrator?
Did you ever write something else in the Adobe directory after installing
Vista? You might8 be a victim of the new Vista 'File Virtualization'. See
http://support.microsoft.com/kb/927387/en-us.

Wiel

"Chris" <Chris@discussions.microsoft.com> wrote in message
news:8558A210-BFDE-4CBC-8273-05FE67132F63@microsoft.com...
> I am receiving the error message in the subject line when I try to clear
> the Adobe Reader 8.0 folder. I was having problems with Adobe starting
> correctly and attempted to delete the folder. I decided to run the chkdsk
> and Vista said it would schedule to run it at the next reboot. This did
> not
> occur so I started Vista at the command line and ran chkdsk. It said
> there
> was an error but would not fix it stating my hard drive was read-only.
> The
> message said it would run it at the next reboot and again it did not
> occur.
> I need to get this problem resolved and would like to know why Vista will
> not
> allow me to run chkdsk.

All thanks for responding to my question. Sadly I was forced to rebuild my
computer from scratch. Hopefully I will not have to do this in the future.

Chris

"Wiel" wrote:

> Did you try to run uninstall using Run as Administrator?
> Did you ever write something else in the Adobe directory after installing
> Vista? You might8 be a victim of the new Vista 'File Virtualization'. See
> http://support.microsoft.com/kb/927387/en-us.
>
> Wiel
>
> "Chris" <Chris@discussions.microsoft.com> wrote in message
> news:8558A210-BFDE-4CBC-8273-05FE67132F63@microsoft.com...
> > I am receiving the error message in the subject line when I try to clear
> > the Adobe Reader 8.0 folder. I was having problems with Adobe starting
> > correctly and attempted to delete the folder. I decided to run the chkdsk
> > and Vista said it would schedule to run it at the next reboot. This did
> > not
> > occur so I started Vista at the command line and ran chkdsk. It said
> > there
> > was an error but would not fix it stating my hard drive was read-only.
> > The
> > message said it would run it at the next reboot and again it did not
> > occur.
> > I need to get this problem resolved and would like to know why Vista will
> > not
> > allow me to run chkdsk.
>

am getting this error with a folder where i downloaded some music files
from bigstereo.com

Had the same issues with chkdsk as previously mentionned.

Anyone knows how to force the deleting of a file/folder ?


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OK, so I am a computer neophyte in the grand scheme of things but two things ended up being successful for me.

Since I go to school online I have books that are only in PDF format. A real crapshoot when you have error 0x80070091 going on because it only seems to effect Adobe.

I did two things. Although the file is not capable of being deleted, the file can be renamed (since it is empty anyone it does not matter), so rename that adobe file anything you want. I named mine hg. if you look, those keys are right next to each other and could have typed asdf just as easily. Anyways, the file name is irrelevant. What occured is that file is now moved out of the way to allow a new adobe installation to take place. I downloaded Adobe 9 and it is working perfectly. Hope I don't need system restore because that still does not work, but at least I am moving forward and being able to use the program.

The more appropriate solution if you are not in a hurry, is to use the Windows boot disk. That will allow you to run chkdsk on the system before windows starts running. That means it fixes the files and we are good to go again. Then you also do not need to restart save all your work again.

Hope that helps. It worked for me... Just compiled all the data points from these messages and got me back on my feet. Thought I would just write a concise email that hopefully will help everyone.

EVC

On Wed, 30 Jul 2008 23:44:04 -0700, John Van Cleve wrote:

>OK, so I am a computer neophyte in the grand scheme of things but two things ended up being successful for me.

[snip]

You replied to a REALLY OLD thread (May thru Oct 2007) and to make
matters worse you changed the subject name. Not cool.

Few - if ANY - of the people viewing your post have a clue what you
are talking about because we don't see all the old posts that you
see. You should quote what you are replying to, much as you see
others have done in many of the posts you see on that forum.

That forum leeches the vast majority of its posts from Microsoft
servers and mingles them with posts from forum users - a very small
group compared to the rest of us. So most of what you see there comes
from the outside.

How can you tell "outsiders" from forum users? WE are listed as
"guest" and/or our number of posts are "n/a".

If you plan to continue following the groups listed on that forum,
or would like to find hundreds more that aren't listed, you should
give serious thought to using a news reader. It's much faster and
way more flexible than the medium you are using now.

There are several free news readers available. Windows Mail is one
of them, and is a great tool to get you started. It's also very easy
to set up.

Accessing news groups With Windows Mail by John Barnett:
http://vistasupport.mvps.org/accessi...ndows_mail.htm
http://tinyurl.com/3avt5q

Chris;2842460 Wrote:
> I am receiving the error message in the subject line when I try to
> clear
> the Adobe Reader 8.0 folder. I was having problems with Adobe
> starting
> correctly and attempted to delete the folder. I decided to run the
> chkdsk
> and Vista said it would schedule to run it at the next reboot. This
> did not
> occur so I started Vista at the command line and ran chkdsk. It said
> there
> was an error but would not fix it stating my hard drive was read-only.
> The
> message said it would run it at the next reboot and again it did not
> occur.
> I need to get this problem resolved and would like to know why Vista
> will not
> allow me to run chkdsk.

I have had this error as well, exactly the same, only it wasn't just
with Adobe folders (there was this one recursive Adobe-related directory
that just kept going "application data\application data\application
data\..."); a Cookies folder as well as my My Pictures, My Music, and My
Videos folders (generated inside my "Documents" folder for some reason,
not the default ones in "C:\Users\[whatever]\") also would not delete.
Actually, I was not trying to delete these originals; I had written a
batch script utilizing ROBOCOPY that copied huge but specific categories
of files, and I wanted to delete those copies. (If you don't know what
all that is, just ignore that last sentence, it's not apparently
relevant.) Anyways, my first reaction was to run CHKDSK, and of course
it can't run on the mounted (active Windows) primary partition while
Windows is running. But, as thousands of people have reported, it simply
never ran on startup, despite the registry keys that govern it being
correct, and the AUTOCHK.EXE file being intact. I had to use Vista's
Startup Repair option (not available on some OEM versions / factory
installed machines) by holding F8 during the first boot stages and run
the command line from there, where I was able to unmount the C: drive
and finally scan my hard disk. Alas, that did NOT repair my corrupt
files, even after multiple runs, and I was left using the RD command
(Remove Directory) with /s to delete everything that I could but
abandoning the corrupt files.

So, I recommend running CHKDSK by pressing/holding F8 during startup,
selecting the Startup Repair option, allowing that to load, and choosing
the command prompt option at the menu. You'll first have to navigate to
the C: partition (instead of the virtual X: drive) by simply typing C:
at the prompt. Type "chkdsk /r" (without quotes) and press "Y" when it
asks you if you want to dismount the C: drive, and let it run to
completion. Sometimes, it takes multiple iterations in order to fix some
things, so feel free to run it again once more.

Finally, you may not be able to delete those pesky corrupted files for
now without a more hard-core utility (I have yet to find one that
fixes/deletes folders, only ones that rewrite or zero files and then
delete them), but you might be able to rename them (for me, directories
were the problem, not individual files, so it wouldn't work). To get rid
of entire directory trees, but unfortunately leave the corrupt parts,
type RD "folder name you want to get rid of" /S and wait for a bit.
It'll list the files/folders that weren't able to be deleted as it comes
across them.

If anybody knows of a good way to force the deletion of entire
directories, let me know. I can write my own code to forcibly fill a
file's memory ranges with zeros and then tell the OS that they no longer
exist (file allocation tables and the like) but folders I don't know how
to do. Any ideas would be great.


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