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  #16 (permalink)  
Old 05-09-2007, 04:00 PM
Tony Sperling
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

Hi,

there are many indications that this could be a Hardware problem - consider
how the two of you are using the machine differently (which app's are
running). Starting up and shutting down and logging on and off typically
raises the temperatures noticeably. You won't see it unless you have
external diagnostic display. If the machine is already hotter when your wife
logs off that could trip it.

A while ago someone here (I cannot remember who) managed to convince me that
you could arm yourself with a hairdryer and 'spot heat' the internals - I
thought it sounded a bit violent, but it is true - one thing shouldn't fail
significantly before any other - running a chip hot over time will reduce
it's lifetime - used as a diagnostic the part shouldn't fail from heat
alone. If the same part fails repetedly from the treatment, that's your
culprit!<

It seems to me, you can spend a lot of time waiting for someone to come up
with a solution, provoking the failure could be rewarding in itself.

While you're making up your mind, this guy is actually giving a reasonable
explanation to what it's all about:

[url]http://www.osronline.com/article.cfm?id=335[/url]


Tony. . .


"Kue2" <h.j.kennedy@sympatico.ca> wrote in message
news:eMrULjmkHHA.1216@TK2MSFTNGP03.phx.gbl...[color=blue]
>
> Blue screen today
> From the blue screen:
>
> Captured this info from Blue Screen
>
>
>
> Page_fault_IN_Nonpaged_area
>
>[/color]
Stop:0x00000050,0xffffffffffffffe0,0x0000000000000000,0xfffff80001c59eca,0x0
0000000000000000.[color=blue]
>
>
> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...[color=green]
> > Kue2
> >
> > You posted the information that is sent to Microsoft using the error
> > reporting service. This is useless here.
> >
> > You need to open the event viewer and locate the error message there.
> >
> > Click Start and type event viewer.exe and in the results, click the[/color][/color]
Event[color=blue][color=green]
> > Viewer.exe.
> >
> > In the left pane, expand the Windows Logs and click Applications. Look[/color][/color]
for[color=blue][color=green]
> > any error level messages that correspond to the time when the blue[/color][/color]
screen[color=blue][color=green]
> > error occured, in the right pane. When found, double click the error
> > message. In the dialog box, click the Copy Button on the lower left.[/color][/color]
Paste[color=blue][color=green]
> > the results back here in a reply.
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> >
> > "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
> > news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...[color=darkred]
> >> Product
> >> Windows
> >>
> >> Problem
> >> Shut down unexpectedly
> >>
> >> Date
> >> 08/05/2007 10:55 AM
> >>
> >> Status
> >> Report Sent
> >>
> >> Problem signature
> >> Problem Event Name: BlueScreen
> >> OS Version: 6.0.6000.2.0.0.256.1
> >> Locale ID: 4105
> >>
> >> Files that help describe the problem (some files may no longer be
> >> available)
> >> Mini050807-01.dmp
> >> sysdata.xml
> >> Version.txt
> >>
> >> Extra information about the problem
> >> BCCode: 50
> >> BCP1: FFFFFFFFFFFFFFE0
> >> BCP2: 0000000000000000
> >> BCP3: FFFFF80001C59CCA
> >> BCP4: 0000000000000000
> >> OS Version: 6_0_6000
> >> Service Pack: 0_0
> >> Product: 256_1
> >> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
> >>
> >> Anyone got a clue to what is causing this blue screen from the above
> >> data????[/color]
> >[/color]
>[/color]


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Old 05-09-2007, 04:00 PM
  #17 (permalink)  
Old 05-09-2007, 04:30 PM
Kue2
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

Tks Theo the possibilities are endless....lol I uninstalled the video
drivers I loaded & went back to the ones that installed with Vista. I'll see
if that makes a difference. I can run all day without a hitch, wife logs me
off Logs on.
She does a lot of surfing with IE. The programs she has loaded are the same
as the ones I use. This problem did not appear until we were using Vista
for a couple months.Been trying to track it down ever since. Theo do u know
of a program that can test the video memory on a graphics card?


"Theo" <theo@discussions.microsoft.com> wrote in message
news:esT2VVnkHHA.4516@TK2MSFTNGP03.phx.gbl...[color=blue]
> P.S.
>
> If you search for '0x00000050 nonpaged' you only get 286 possibilities.
> Also, the additional numbers you cite are too long. They should only be
> in the form of '0x00000000' which is only 8 characters after '0x' not 16
> characters.
>
> And many of the errors also cite a file name.
>
>
> Kue2 wrote:[color=green]
>>
>> Blue screen today
>> From the blue screen:
>>
>> Captured this info from Blue Screen
>>
>>
>>
>> Page_fault_IN_Nonpaged_area
>>
>> Stop:0x00000050,0xffffffffffffffe0,0x0000000000000000,0xfffff80001c59eca,0x00000000000000000.
>> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
>> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...[color=darkred]
>>> Kue2
>>>
>>> You posted the information that is sent to Microsoft using the error
>>> reporting service. This is useless here.
>>>
>>> You need to open the event viewer and locate the error message there.
>>>
>>> Click Start and type event viewer.exe and in the results, click the
>>> Event Viewer.exe.
>>>
>>> In the left pane, expand the Windows Logs and click Applications. Look
>>> for any error level messages that correspond to the time when the blue
>>> screen error occured, in the right pane. When found, double click the
>>> error message. In the dialog box, click the Copy Button on the lower
>>> left. Paste the results back here in a reply.
>>>
>>> --
>>>
>>> Ronnie Vernon
>>> Microsoft MVP
>>> Windows Shell/User
>>>
>>>
>>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
>>> news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...
>>>> Product
>>>> Windows
>>>>
>>>> Problem
>>>> Shut down unexpectedly
>>>>
>>>> Date
>>>> 08/05/2007 10:55 AM
>>>>
>>>> Status
>>>> Report Sent
>>>>
>>>> Problem signature
>>>> Problem Event Name: BlueScreen
>>>> OS Version: 6.0.6000.2.0.0.256.1
>>>> Locale ID: 4105
>>>>
>>>> Files that help describe the problem (some files may no longer be
>>>> available)
>>>> Mini050807-01.dmp
>>>> sysdata.xml
>>>> Version.txt
>>>>
>>>> Extra information about the problem
>>>> BCCode: 50
>>>> BCP1: FFFFFFFFFFFFFFE0
>>>> BCP2: 0000000000000000
>>>> BCP3: FFFFF80001C59CCA
>>>> BCP4: 0000000000000000
>>>> OS Version: 6_0_6000
>>>> Service Pack: 0_0
>>>> Product: 256_1
>>>> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>>>>
>>>> Anyone got a clue to what is causing this blue screen from the above
>>>> data????
>>>[/color]
>>[/color][/color]

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  #18 (permalink)  
Old 05-09-2007, 05:00 PM
NotMe
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

It's rare, but I have seen the cache memory on the CPU fail and cause the
same error messages as having bad RAM.

--
A Professional Amateur...If anyone knew it all, none of would be here!
[email]CarGodZeroOne********.com[/email]
Change Alpha to Numeric to reply
"Kue2" <h.j.kennedy@sympatico.ca> wrote in message
news:OXn7HpmkHHA.3996@TK2MSFTNGP06.phx.gbl...[color=blue]
>I goggled to page fault error & also tested the memory.Memory passed.Is
>there a way to test video memory on the video card? (program)? Could the
>Nvidia drivers for the video card be causing this error? Nvidia driver
>installed 158.24 although had same error with previous versions installed.
>Any suggestion?
>
>
> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
> news:4ECA3AB0-04C3-4AC4-8240-824CA858FF1C@microsoft.com...[color=green]
>> Kue2
>>
>> The blue screen information may be a better source for the information.
>> The other information you posted from the event viewer didn't help much,
>> it was just informational.
>>
>> Try to recreate the blue screen and post back here with the error info.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
>> news:eNHTJrdkHHA.5048@TK2MSFTNGP04.phx.gbl...[color=darkred]
>>> Ronnie:
>>> As far as I know this only happens when my wife tries to log off. It
>>> does not happen if I log off. It appears to happen only when she is
>>> logging off. I set the computer to not to re-boot on error. I may be
>>> able to get more info from the blue screen the next time it happens. It
>>> does not happen every time she logs off. Very strange. This error did
>>> not appear in any of the betas I ran,just in the RTM. I have not changed
>>> any hardware since running the betas.
>>> Any ideas ???
>>>
>>>
>>> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
>>> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...
>>>> Kue2
>>>>
>>>> You posted the information that is sent to Microsoft using the error
>>>> reporting service. This is useless here.
>>>>
>>>> You need to open the event viewer and locate the error message there.
>>>>
>>>> Click Start and type event viewer.exe and in the results, click the
>>>> Event Viewer.exe.
>>>>
>>>> In the left pane, expand the Windows Logs and click Applications. Look
>>>> for any error level messages that correspond to the time when the blue
>>>> screen error occured, in the right pane. When found, double click the
>>>> error message. In the dialog box, click the Copy Button on the lower
>>>> left. Paste the results back here in a reply.
>>>>
>>>> --
>>>>
>>>> Ronnie Vernon
>>>> Microsoft MVP
>>>> Windows Shell/User
>>>>
>>>>
>>>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
>>>> news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...
>>>>> Product
>>>>> Windows
>>>>>
>>>>> Problem
>>>>> Shut down unexpectedly
>>>>>
>>>>> Date
>>>>> 08/05/2007 10:55 AM
>>>>>
>>>>> Status
>>>>> Report Sent
>>>>>
>>>>> Problem signature
>>>>> Problem Event Name: BlueScreen
>>>>> OS Version: 6.0.6000.2.0.0.256.1
>>>>> Locale ID: 4105
>>>>>
>>>>> Files that help describe the problem (some files may no longer be
>>>>> available)
>>>>> Mini050807-01.dmp
>>>>> sysdata.xml
>>>>> Version.txt
>>>>>
>>>>> Extra information about the problem
>>>>> BCCode: 50
>>>>> BCP1: FFFFFFFFFFFFFFE0
>>>>> BCP2: 0000000000000000
>>>>> BCP3: FFFFF80001C59CCA
>>>>> BCP4: 0000000000000000
>>>>> OS Version: 6_0_6000
>>>>> Service Pack: 0_0
>>>>> Product: 256_1
>>>>> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>>>>>
>>>>> Anyone got a clue to what is causing this blue screen from the above
>>>>> data????
>>>>
>>>[/color]
>>[/color]
>[/color]


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  #19 (permalink)  
Old 05-10-2007, 05:30 AM
Theo
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

Unfortunately I have not been able to locate one that
specifically tests and reports on the status of the video
memory. Most of what I have ran across are just programs
that test your video memory by displaying different
patterns. I really don't know if they give you some sort of
error if there is a problem with the memory, or if you're
just supposed to be able to tell by looking at the patterns.


Kue2 wrote:[color=blue]
> Tks Theo the possibilities are endless....lol I uninstalled the video
> drivers I loaded & went back to the ones that installed with Vista. I'll
> see if that makes a difference. I can run all day without a hitch, wife
> logs me off Logs on.
> She does a lot of surfing with IE. The programs she has loaded are the
> same as the ones I use. This problem did not appear until we were using
> Vista for a couple months.Been trying to track it down ever since. Theo
> do u know of a program that can test the video memory on a graphics card?
>
>
> "Theo" <theo@discussions.microsoft.com> wrote in message
> news:esT2VVnkHHA.4516@TK2MSFTNGP03.phx.gbl...[color=green]
>> P.S.
>>
>> If you search for '0x00000050 nonpaged' you only get 286
>> possibilities. Also, the additional numbers you cite are too long.
>> They should only be in the form of '0x00000000' which is only 8
>> characters after '0x' not 16 characters.
>>
>> And many of the errors also cite a file name.
>>
>>
>> Kue2 wrote:[color=darkred]
>>>
>>> Blue screen today
>>> From the blue screen:
>>>
>>> Captured this info from Blue Screen
>>>
>>>
>>>
>>> Page_fault_IN_Nonpaged_area
>>>
>>> Stop:0x00000050,0xffffffffffffffe0,0x0000000000000000,0xfffff80001c59eca,0x00000000000000000.
>>> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
>>> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...
>>>> Kue2
>>>>
>>>> You posted the information that is sent to Microsoft using the error
>>>> reporting service. This is useless here.
>>>>
>>>> You need to open the event viewer and locate the error message there.
>>>>
>>>> Click Start and type event viewer.exe and in the results, click the
>>>> Event Viewer.exe.
>>>>
>>>> In the left pane, expand the Windows Logs and click Applications.
>>>> Look for any error level messages that correspond to the time when
>>>> the blue screen error occured, in the right pane. When found, double
>>>> click the error message. In the dialog box, click the Copy Button on
>>>> the lower left. Paste the results back here in a reply.
>>>>
>>>> --
>>>>
>>>> Ronnie Vernon
>>>> Microsoft MVP
>>>> Windows Shell/User
>>>>
>>>>
>>>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
>>>> news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...
>>>>> Product
>>>>> Windows
>>>>>
>>>>> Problem
>>>>> Shut down unexpectedly
>>>>>
>>>>> Date
>>>>> 08/05/2007 10:55 AM
>>>>>
>>>>> Status
>>>>> Report Sent
>>>>>
>>>>> Problem signature
>>>>> Problem Event Name: BlueScreen
>>>>> OS Version: 6.0.6000.2.0.0.256.1
>>>>> Locale ID: 4105
>>>>>
>>>>> Files that help describe the problem (some files may no longer be
>>>>> available)
>>>>> Mini050807-01.dmp
>>>>> sysdata.xml
>>>>> Version.txt
>>>>>
>>>>> Extra information about the problem
>>>>> BCCode: 50
>>>>> BCP1: FFFFFFFFFFFFFFE0
>>>>> BCP2: 0000000000000000
>>>>> BCP3: FFFFF80001C59CCA
>>>>> BCP4: 0000000000000000
>>>>> OS Version: 6_0_6000
>>>>> Service Pack: 0_0
>>>>> Product: 256_1
>>>>> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>>>>>
>>>>> Anyone got a clue to what is causing this blue screen from the
>>>>> above data????
>>>>
>>>[/color][/color]
>[/color]
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  #20 (permalink)  
Old 05-10-2007, 06:30 AM
John E
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

"Kue2" <h.j.kennedy@sympatico.ca> wrote in message
news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...[color=blue]
> Product
> Windows
>
> Problem
> Shut down unexpectedly
>
> Date
> 08/05/2007 10:55 AM
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 4105
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini050807-01.dmp
> sysdata.xml
> Version.txt
>
> Extra information about the problem
> BCCode: 50
> BCP1: FFFFFFFFFFFFFFE0
> BCP2: 0000000000000000
> BCP3: FFFFF80001C59CCA
> BCP4: 0000000000000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>
> Anyone got a clue to what is causing this blue screen from the above
> data????[/color]

Hi Kue2,

I can't help you with this. I get a blue screen nearly every day with Vista
64. I suspect Nvidia drivers. I suspect my RAID array. I suspect that Vista
isn't quite up to scratch. I delete all the minidmp files (after they have
been reported to Microsoft). I doubt whether Microsoft has any control over
these errors - it is down to the drivers for the hardware.

Lets hope they sort it out soon.

John.

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  #21 (permalink)  
Old 05-10-2007, 03:20 PM
Tony Sperling
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

I would risk a wild guess that any memory errors would be instantly visible,
I cannot say if we could mistake them for driver issues, I guess we 'could'.
If there was any really good point in having such a test, I further assume
one would be written - and be well known.


Tony. . .


"Theo" <theo@discussions.microsoft.com> wrote in message
news:epISS2vkHHA.596@TK2MSFTNGP06.phx.gbl...[color=blue]
> Unfortunately I have not been able to locate one that
> specifically tests and reports on the status of the video
> memory. Most of what I have ran across are just programs
> that test your video memory by displaying different
> patterns. I really don't know if they give you some sort of
> error if there is a problem with the memory, or if you're
> just supposed to be able to tell by looking at the patterns.
>
>
> Kue2 wrote:[color=green]
> > Tks Theo the possibilities are endless....lol I uninstalled the video
> > drivers I loaded & went back to the ones that installed with Vista. I'll
> > see if that makes a difference. I can run all day without a hitch, wife
> > logs me off Logs on.
> > She does a lot of surfing with IE. The programs she has loaded are the
> > same as the ones I use. This problem did not appear until we were using
> > Vista for a couple months.Been trying to track it down ever since. Theo
> > do u know of a program that can test the video memory on a graphics[/color][/color]
card?[color=blue][color=green]
> >
> >
> > "Theo" <theo@discussions.microsoft.com> wrote in message
> > news:esT2VVnkHHA.4516@TK2MSFTNGP03.phx.gbl...[color=darkred]
> >> P.S.
> >>
> >> If you search for '0x00000050 nonpaged' you only get 286
> >> possibilities. Also, the additional numbers you cite are too long.
> >> They should only be in the form of '0x00000000' which is only 8
> >> characters after '0x' not 16 characters.
> >>
> >> And many of the errors also cite a file name.
> >>
> >>
> >> Kue2 wrote:
> >>>
> >>> Blue screen today
> >>> From the blue screen:
> >>>
> >>> Captured this info from Blue Screen
> >>>
> >>>
> >>>
> >>> Page_fault_IN_Nonpaged_area
> >>>
> >>>[/color][/color][/color]
Stop:0x00000050,0xffffffffffffffe0,0x0000000000000000,0xfffff80001c59eca,0x0
0000000000000000.[color=blue][color=green][color=darkred]
> >>> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
> >>> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...
> >>>> Kue2
> >>>>
> >>>> You posted the information that is sent to Microsoft using the error
> >>>> reporting service. This is useless here.
> >>>>
> >>>> You need to open the event viewer and locate the error message there.
> >>>>
> >>>> Click Start and type event viewer.exe and in the results, click the
> >>>> Event Viewer.exe.
> >>>>
> >>>> In the left pane, expand the Windows Logs and click Applications.
> >>>> Look for any error level messages that correspond to the time when
> >>>> the blue screen error occured, in the right pane. When found, double
> >>>> click the error message. In the dialog box, click the Copy Button on
> >>>> the lower left. Paste the results back here in a reply.
> >>>>
> >>>> --
> >>>>
> >>>> Ronnie Vernon
> >>>> Microsoft MVP
> >>>> Windows Shell/User
> >>>>
> >>>>
> >>>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
> >>>> news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...
> >>>>> Product
> >>>>> Windows
> >>>>>
> >>>>> Problem
> >>>>> Shut down unexpectedly
> >>>>>
> >>>>> Date
> >>>>> 08/05/2007 10:55 AM
> >>>>>
> >>>>> Status
> >>>>> Report Sent
> >>>>>
> >>>>> Problem signature
> >>>>> Problem Event Name: BlueScreen
> >>>>> OS Version: 6.0.6000.2.0.0.256.1
> >>>>> Locale ID: 4105
> >>>>>
> >>>>> Files that help describe the problem (some files may no longer be
> >>>>> available)
> >>>>> Mini050807-01.dmp
> >>>>> sysdata.xml
> >>>>> Version.txt
> >>>>>
> >>>>> Extra information about the problem
> >>>>> BCCode: 50
> >>>>> BCP1: FFFFFFFFFFFFFFE0
> >>>>> BCP2: 0000000000000000
> >>>>> BCP3: FFFFF80001C59CCA
> >>>>> BCP4: 0000000000000000
> >>>>> OS Version: 6_0_6000
> >>>>> Service Pack: 0_0
> >>>>> Product: 256_1
> >>>>> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
> >>>>>
> >>>>> Anyone got a clue to what is causing this blue screen from the
> >>>>> above data????
> >>>>
> >>>[/color]
> >[/color][/color]


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  #22 (permalink)  
Old 08-22-2007, 10:10 AM
Kelly
Newsgroup Contributor
 
Posts: n/a
RE: BlueScreen

I keep getting the blue screen but only when I'm doing internet-based
training courses on a specific website. I can only read part of the error
message b/c it disappears so fast: STOP0x0000009C. I've been told to
reinstall Windows, but is this really going to help? I've been reading other
replies and it appears that this error can be caused by "old" PCs or
components but my notebook is only 3 weeks old! Can anyone help?
Thanks!
--
Kelly


"Kue2" wrote:
[color=blue]
> Product
> Windows
>
> Problem
> Shut down unexpectedly
>
> Date
> 08/05/2007 10:55 AM
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 4105
>
> Files that help describe the problem (some files may no longer be available)
> Mini050807-01.dmp
> sysdata.xml
> Version.txt
>
> Extra information about the problem
> BCCode: 50
> BCP1: FFFFFFFFFFFFFFE0
> BCP2: 0000000000000000
> BCP3: FFFFF80001C59CCA
> BCP4: 0000000000000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 256_1
> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>
> Anyone got a clue to what is causing this blue screen from the above
> data????
>
>[/color]
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  #23 (permalink)  
Old 08-22-2007, 11:10 AM
Theo
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

You don't mention which version of windows you're using, but
go to:
[url]http://search.microsoft.com/results.aspx?mkt=en-US&form=MSHOME&setlang=en-US&q=0x0000009C&x=6&y=9[/url]

There is information about your STOP code and some of the
causes and resolutions.


Kelly wrote:[color=blue]
> I keep getting the blue screen but only when I'm doing internet-based
> training courses on a specific website. I can only read part of the error
> message b/c it disappears so fast: STOP0x0000009C. I've been told to
> reinstall Windows, but is this really going to help? I've been reading other
> replies and it appears that this error can be caused by "old" PCs or
> components but my notebook is only 3 weeks old! Can anyone help?
> Thanks![/color]
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