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  #1 (permalink)  
Old 05-05-2007, 02:00 PM
Kymebo222
Newsgroup Contributor
 
Posts: n/a
windows explorer has stopped working

I keep getting a pop up saying something like "windows explorer has stopped
working" and then says "windows explorer is restarting" but nothing ever
happens it just keeps popping up! can anyone help??
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Old 05-05-2007, 02:00 PM
  #2 (permalink)  
Old 05-05-2007, 02:00 PM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

Kymebo222 wrote:[color=blue]
> I keep getting a pop up saying something like "windows explorer has stopped
> working" and then says "windows explorer is restarting" but nothing ever
> happens it just keeps popping up! can anyone help??[/color]

Unfortunately, this isn't enough information for us to help you. Please
answer The First Question Of Troubleshooting: what changed between the
time things worked and the time they didn't? If this is on a new
computer and the problem occurred out of the box, please tell us the
make/model of the computer.


Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3 (permalink)  
Old 05-05-2007, 02:01 PM
Kymebo222
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

It is a brand spanking new HP Pavillion dv9000....

"Malke" wrote:
[color=blue]
> Kymebo222 wrote:[color=green]
> > I keep getting a pop up saying something like "windows explorer has stopped
> > working" and then says "windows explorer is restarting" but nothing ever
> > happens it just keeps popping up! can anyone help??[/color]
>
> Unfortunately, this isn't enough information for us to help you. Please
> answer The First Question Of Troubleshooting: what changed between the
> time things worked and the time they didn't? If this is on a new
> computer and the problem occurred out of the box, please tell us the
> make/model of the computer.
>
>
> Malke
> --
> Elephant Boy Computers
> [url]www.elephantboycomputers.com[/url]
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>[/color]
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  #4 (permalink)  
Old 05-05-2007, 02:01 PM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

Kymebo222 wrote:[color=blue]
> It is a brand spanking new HP Pavillion dv9000....
>
> "Malke" wrote:
>[color=green]
>> Kymebo222 wrote:[color=darkred]
>>> I keep getting a pop up saying something like "windows explorer has stopped
>>> working" and then says "windows explorer is restarting" but nothing ever
>>> happens it just keeps popping up! can anyone help??[/color]
>> Unfortunately, this isn't enough information for us to help you. Please
>> answer The First Question Of Troubleshooting: what changed between the
>> time things worked and the time they didn't? If this is on a new
>> computer and the problem occurred out of the box, please tell us the
>> make/model of the computer.[/color][/color]

I had this on a client's HP and it was connected with the Roxio DLA
issue. Roxio has a patch:

[url]http://docs.roxio.com/patches/d2d3290.exe[/url]

If this isn't your issue, you'll need to post back with what you are
doing when you encounter the error.


Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #5 (permalink)  
Old 05-05-2007, 02:01 PM
sashaveys
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

I have the same problem which I posted on May 4. Each time I try to drag
files from a jump drive to a folder on a hard drive I am getting a message
"Windows Explorer has stopped working" and it crushes. Same thing happens
when I highlight file, go to Edit and use Copy to folder. The only workaround
I found is Copy and Paste. Very annoying. I have Windows Vista Business,
32-bit pre-installed on Sony SZ notebook. I will appreciate any help.

"Malke" wrote:
[color=blue]
> Kymebo222 wrote:[color=green]
> > It is a brand spanking new HP Pavillion dv9000....
> >
> > "Malke" wrote:
> >[color=darkred]
> >> Kymebo222 wrote:
> >>> I keep getting a pop up saying something like "windows explorer has stopped
> >>> working" and then says "windows explorer is restarting" but nothing ever
> >>> happens it just keeps popping up! can anyone help??
> >> Unfortunately, this isn't enough information for us to help you. Please
> >> answer The First Question Of Troubleshooting: what changed between the
> >> time things worked and the time they didn't? If this is on a new
> >> computer and the problem occurred out of the box, please tell us the
> >> make/model of the computer.[/color][/color]
>
> I had this on a client's HP and it was connected with the Roxio DLA
> issue. Roxio has a patch:
>
> [url]http://docs.roxio.com/patches/d2d3290.exe[/url]
>
> If this isn't your issue, you'll need to post back with what you are
> doing when you encounter the error.
>
>
> Malke
> --
> Elephant Boy Computers
> [url]www.elephantboycomputers.com[/url]
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>[/color]
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  #6 (permalink)  
Old 05-05-2007, 02:01 PM
Malke
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

sashaveys wrote:[color=blue]
> I have the same problem which I posted on May 4. Each time I try to drag
> files from a jump drive to a folder on a hard drive I am getting a message
> "Windows Explorer has stopped working" and it crushes. Same thing happens
> when I highlight file, go to Edit and use Copy to folder. The only workaround
> I found is Copy and Paste. Very annoying. I have Windows Vista Business,
> 32-bit pre-installed on Sony SZ notebook. I will appreciate any help.[/color]

This is not necessarily the same issue which is why it is a good idea
not to inject your post into someone else's thread. Since you already
posted yesterday, stay in your original thread. If you aren't getting
answers to that post, perhaps you didn't include enough information. See
this link for guidance:

[url]http://www.dts-l.org/goodpost.htm[/url]


Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #7 (permalink)  
Old 05-05-2007, 02:02 PM
John Barnes
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

Since it is a new computer, I would be contacting Dell for assistance. Just
for info, there does seem to be an explorer problem that Microsoft hasn't
fixed yet. I get it every 1-2 weeks and have since day 1. Many others
report the same problem. Info sent in and no solutions to date.


"Kymebo222" <Kymebo222@discussions.microsoft.com> wrote in message
news:1A189B5C-35F4-4B83-B6AB-DA449B845489@microsoft.com...[color=blue]
> It is a brand spanking new HP Pavillion dv9000....
>
> "Malke" wrote:
>[color=green]
>> Kymebo222 wrote:[color=darkred]
>> > I keep getting a pop up saying something like "windows explorer has
>> > stopped
>> > working" and then says "windows explorer is restarting" but nothing
>> > ever
>> > happens it just keeps popping up! can anyone help??[/color]
>>
>> Unfortunately, this isn't enough information for us to help you. Please
>> answer The First Question Of Troubleshooting: what changed between the
>> time things worked and the time they didn't? If this is on a new
>> computer and the problem occurred out of the box, please tell us the
>> make/model of the computer.
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> [url]www.elephantboycomputers.com[/url]
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>[/color][/color]

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  #8 (permalink)  
Old 05-05-2007, 02:02 PM
Bryan
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working

I have the same problem. I downloaded a plugin to watch a video and then had
some sort of spyware. I try to uninstall and my computer told me I needed to
reboot. When this occurred, the cycle of windows explorer is not working or
is restarting began. I cannot use anything in windows just firefox

"John Barnes" wrote:
[color=blue]
> Since it is a new computer, I would be contacting Dell for assistance. Just
> for info, there does seem to be an explorer problem that Microsoft hasn't
> fixed yet. I get it every 1-2 weeks and have since day 1. Many others
> report the same problem. Info sent in and no solutions to date.
>
>
> "Kymebo222" <Kymebo222@discussions.microsoft.com> wrote in message
> news:1A189B5C-35F4-4B83-B6AB-DA449B845489@microsoft.com...[color=green]
> > It is a brand spanking new HP Pavillion dv9000....
> >
> > "Malke" wrote:
> >[color=darkred]
> >> Kymebo222 wrote:
> >> > I keep getting a pop up saying something like "windows explorer has
> >> > stopped
> >> > working" and then says "windows explorer is restarting" but nothing
> >> > ever
> >> > happens it just keeps popping up! can anyone help??
> >>
> >> Unfortunately, this isn't enough information for us to help you. Please
> >> answer The First Question Of Troubleshooting: what changed between the
> >> time things worked and the time they didn't? If this is on a new
> >> computer and the problem occurred out of the box, please tell us the
> >> make/model of the computer.
> >>
> >>
> >> Malke
> >> --
> >> Elephant Boy Computers
> >> [url]www.elephantboycomputers.com[/url]
> >> "Don't Panic!"
> >> MS-MVP Windows - Shell/User
> >>[/color][/color]
>
>[/color]
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  #9 (permalink)  
Old 05-05-2007, 04:29 PM
zachd [MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working


What is the crash information for what you're running into--
[url]http://zachd.com/pss/pss.html#bucket[/url]
?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"John Barnes" <jbarnes@email.net> wrote in message
news:OTbPAmyjHHA.3996@TK2MSFTNGP06.phx.gbl...[color=blue]
> Since it is a new computer, I would be contacting Dell for assistance.
> Just for info, there does seem to be an explorer problem that Microsoft
> hasn't fixed yet. I get it every 1-2 weeks and have since day 1. Many
> others report the same problem. Info sent in and no solutions to date.
>
>
> "Kymebo222" <Kymebo222@discussions.microsoft.com> wrote in message
> news:1A189B5C-35F4-4B83-B6AB-DA449B845489@microsoft.com...[color=green]
>> It is a brand spanking new HP Pavillion dv9000....
>>
>> "Malke" wrote:
>>[color=darkred]
>>> Kymebo222 wrote:
>>> > I keep getting a pop up saying something like "windows explorer has
>>> > stopped
>>> > working" and then says "windows explorer is restarting" but nothing
>>> > ever
>>> > happens it just keeps popping up! can anyone help??
>>>
>>> Unfortunately, this isn't enough information for us to help you. Please
>>> answer The First Question Of Troubleshooting: what changed between the
>>> time things worked and the time they didn't? If this is on a new
>>> computer and the problem occurred out of the box, please tell us the
>>> make/model of the computer.
>>>
>>>
>>> Malke
>>> --
>>> Elephant Boy Computers
>>> [url]www.elephantboycomputers.com[/url]
>>> "Don't Panic!"
>>> MS-MVP Windows - Shell/User
>>>[/color][/color]
>[/color]


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  #10 (permalink)  
Old 05-05-2007, 04:29 PM
zachd [MSFT]
Newsgroup Contributor
 
Posts: n/a
Re: windows explorer has stopped working


What spyware? If you accidentally installed the Renos trojan to your
system, you would need to clean that off your system before Explorer would
be able to function correctly.

What fault bucket information are you getting--
[url]http://zachd.com/pss/pss.html#bucket[/url]
-- in the Problem Reports and Solutions center?

--
Speaking for myself only.
See [url]http://zachd.com/pss/pss.html[/url] for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Bryan" <Bryan@discussions.microsoft.com> wrote in message
news:EAB1B564-BC06-41FF-888D-CD0F51F4AC5E@microsoft.com...[color=blue]
>I have the same problem. I downloaded a plugin to watch a video and then
>had
> some sort of spyware. I try to uninstall and my computer told me I needed
> to
> reboot. When this occurred, the cycle of windows explorer is not working
> or
> is restarting began. I cannot use anything in windows just firefox
>
> "John Barnes" wrote:
>[color=green]
>> Since it is a new computer, I would be contacting Dell for assistance.
>> Just
>> for info, there does seem to be an explorer problem that Microsoft hasn't
>> fixed yet. I get it every 1-2 weeks and have since day 1. Many others
>> report the same problem. Info sent in and no solutions to date.
>>
>>
>> "Kymebo222" <Kymebo222@discussions.microsoft.com> wrote in message
>> news:1A189B5C-35F4-4B83-B6AB-DA449B845489@microsoft.com...[color=darkred]
>> > It is a brand spanking new HP Pavillion dv9000....
>> >
>> > "Malke" wrote:
>> >
>> >> Kymebo222 wrote:
>> >> > I keep getting a pop up saying something like "windows explorer has
>> >> > stopped
>> >> > working" and then says "windows explorer is restarting" but nothing
>> >> > ever
>> >> > happens it just keeps popping up! can anyone help??
>> >>
>> >> Unfortunately, this isn't enough information for us to help you.
>> >> Please
>> >> answer The First Question Of Troubleshooting: what changed between the
>> >> time things worked and the time they didn't? If this is on a new
>> >> computer and the problem occurred out of the box, please tell us the
>> >> make/model of the computer.
>> >>
>> >>
>> >> Malke
>> >> --
>> >> Elephant Boy Computers
>> >> [url]www.elephantboycomputers.com[/url]
>> >> "Don't Panic!"
>> >> MS-MVP Windows - Shell/User
>> >>[/color]
>>
>>[/color][/color]


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