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Old 03-09-2008, 07:31 AM
Matt K
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Windows Media Player, Sony HDD Camcorder and Adobe Creative Suite

I have a Sony HDD video camera (DCR-SR300), Windows Vista Ultimate and the
Adobe Create Suite Production Studio Premium (it doesn't have a version
number, but has Photoshop CS2, Illustrator CS2, After Effects 7.0, Premier
2.0 etc).

Since installing the Adobe suite, I can't play MPEG videos off my Sony
camera. I double click on one, Windows Movie Player opens up and has a black
screen. You can hear the sound and after a few seconds one frame of the video
pops up... but that's all you get.

I'm assuming this is a codec problem, but I can't get to the bottom of it
-any suggestions (besides "spend $700 and upgrade the Adobe software)?

Thanks in advance.


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Old 03-09-2008, 07:31 AM
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Old 03-09-2008, 01:50 PM
Neil Smith [MVP Digital Media]
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Re: Windows Media Player, Sony HDD Camcorder and Adobe Creative Suite

On Sun, 9 Mar 2008 08:28:00 -0700, Matt K
<MattK@discussions.microsoft.com> wrote:

>I have a Sony HDD video camera (DCR-SR300), Windows Vista Ultimate and the
>Adobe Create Suite Production Studio Premium (it doesn't have a version
>number, but has Photoshop CS2, Illustrator CS2, After Effects 7.0, Premier
>2.0 etc).
>
>Since installing the Adobe suite, I can't play MPEG videos off my Sony
>camera. I double click on one, Windows Movie Player opens up and has a black
>screen. You can hear the sound and after a few seconds one frame of the video
>pops up... but that's all you get.
>
>I'm assuming this is a codec problem, but I can't get to the bottom of it
>-any suggestions (besides "spend $700 and upgrade the Adobe software)?



If it's because the video is encoded in MPEG2 (DVD codec) format, it
could be either the Sony or Adobe software has stomped on your default
MPEG2 decoder, assuming you could previously view DVDs.

This page says the camera does record in MPEG2 format :
http://www.camcorderinfo.com/content...iew/Format.htm

So Sony should have included a working decoder for playback of that.

See if DecCheck lists multiple MPEG2 decoders, and try to set another
one as the default : Deccheck can be downloaded from this page :
http://www.microsoft.com/downloads/d...displaylang=en


HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
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