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  #1 (permalink)  
Old 11-04-2007, 09:30 AM
iamunknown...too bad
Newsgroup Contributor
 
Posts: n/a
windows media player won't open videos

whenever i go to moviewebsites or any others, i click on the movie file link
and the WMP usually opens and plays it automatically...now it isn't
anymore...whenever i do it, a page says "the internet cannot display this
webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
fix it, or download something or whatever!! please reply quickly thanks!!!!
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Old 11-04-2007, 09:30 AM
  #2 (permalink)  
Old 11-04-2007, 12:20 PM
Neil Smith [MVP Digital Media]
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

On Sun, 4 Nov 2007 09:21:00 -0800, iamunknown...too bad
<iamunknown...too bad@discussions.microsoft.com> wrote:

>whenever i go to moviewebsites or any others, i click on the movie file link
>and the WMP usually opens and plays it automatically...now it isn't
>anymore...whenever i do it, a page says "the internet cannot display this
>webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
>fix it, or download something or whatever!! please reply quickly thanks!!!!



Which videos or web page, where ? Please cut+paste a typical link to a
page where the video doesn't display, from your browsers address bar.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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  #3 (permalink)  
Old 11-04-2007, 04:20 PM
iamunknown...too bad
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

i usually watch videos or trailers from comingsoon.net.....its just that
everything was working well 2 months ago til now internet won't open the
videos

"Neil Smith [MVP Digital Media]" wrote:

> On Sun, 4 Nov 2007 09:21:00 -0800, iamunknown...too bad
> <iamunknown...too bad@discussions.microsoft.com> wrote:
>
> >whenever i go to moviewebsites or any others, i click on the movie file link
> >and the WMP usually opens and plays it automatically...now it isn't
> >anymore...whenever i do it, a page says "the internet cannot display this
> >webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
> >fix it, or download something or whatever!! please reply quickly thanks!!!!

>
>
> Which videos or web page, where ? Please cut+paste a typical link to a
> page where the video doesn't display, from your browsers address bar.
>
> HTH
> Cheers - Neil
> ------------------------------------------------
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
>

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  #4 (permalink)  
Old 11-05-2007, 10:50 AM
Neil Smith [MVP Digital Media]
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

Please post a single web page address where this is reproducible.

I don't have time to search the site for whicever videos page you're
seeing, and in any case there are likely to be too many differently
formatted videos there for me to check each one to see if it's the
one(s) you're having trouble with !

Cheers - Neil

On Sun, 4 Nov 2007 16:15:43 -0800, iamunknown...too bad
<iamunknowntoobad@discussions.microsoft.com> wrote:

>i usually watch videos or trailers from comingsoon.net.....its just that
>everything was working well 2 months ago til now internet won't open the
>videos
>
>"Neil Smith [MVP Digital Media]" wrote:
>
>> On Sun, 4 Nov 2007 09:21:00 -0800, iamunknown...too bad
>> <iamunknown...too bad@discussions.microsoft.com> wrote:
>>
>> >whenever i go to moviewebsites or any others, i click on the movie file link
>> >and the WMP usually opens and plays it automatically...now it isn't
>> >anymore...whenever i do it, a page says "the internet cannot display this
>> >webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
>> >fix it, or download something or whatever!! please reply quickly thanks!!!!

>>
>>
>> Which videos or web page, where ? Please cut+paste a typical link to a
>> page where the video doesn't display, from your browsers address bar.
>>
>> HTH
>> Cheers - Neil
>> ------------------------------------------------
>> Digital Media MVP : 2004-2007
>> http://mvp.support.microsoft.com/mvpfaqs
>>

------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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  #5 (permalink)  
Old 11-05-2007, 11:20 AM
JDean801
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

I have the same problem. Video trailers etc just will not play. You get the
audio but no pictures.

"Neil Smith [MVP Digital Media]" wrote:

> Please post a single web page address where this is reproducible.
>
> I don't have time to search the site for whicever videos page you're
> seeing, and in any case there are likely to be too many differently
> formatted videos there for me to check each one to see if it's the
> one(s) you're having trouble with !
>
> Cheers - Neil
>
> On Sun, 4 Nov 2007 16:15:43 -0800, iamunknown...too bad
> <iamunknowntoobad@discussions.microsoft.com> wrote:
>
> >i usually watch videos or trailers from comingsoon.net.....its just that
> >everything was working well 2 months ago til now internet won't open the
> >videos
> >
> >"Neil Smith [MVP Digital Media]" wrote:
> >
> >> On Sun, 4 Nov 2007 09:21:00 -0800, iamunknown...too bad
> >> <iamunknown...too bad@discussions.microsoft.com> wrote:
> >>
> >> >whenever i go to moviewebsites or any others, i click on the movie file link
> >> >and the WMP usually opens and plays it automatically...now it isn't
> >> >anymore...whenever i do it, a page says "the internet cannot display this
> >> >webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
> >> >fix it, or download something or whatever!! please reply quickly thanks!!!!
> >>
> >>
> >> Which videos or web page, where ? Please cut+paste a typical link to a
> >> page where the video doesn't display, from your browsers address bar.
> >>
> >> HTH
> >> Cheers - Neil
> >> ------------------------------------------------
> >> Digital Media MVP : 2004-2007
> >> http://mvp.support.microsoft.com/mvpfaqs
> >>

> ------------------------------------------------
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
>

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  #6 (permalink)  
Old 11-05-2007, 11:20 AM
JDean801
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

Here's a sample web page that won't play.
http://movies.virginmedia.com/player...trl&psec=trlaz

"Neil Smith [MVP Digital Media]" wrote:

> Please post a single web page address where this is reproducible.
>
> I don't have time to search the site for whicever videos page you're
> seeing, and in any case there are likely to be too many differently
> formatted videos there for me to check each one to see if it's the
> one(s) you're having trouble with !
>
> Cheers - Neil
>
> On Sun, 4 Nov 2007 16:15:43 -0800, iamunknown...too bad
> <iamunknowntoobad@discussions.microsoft.com> wrote:
>
> >i usually watch videos or trailers from comingsoon.net.....its just that
> >everything was working well 2 months ago til now internet won't open the
> >videos
> >
> >"Neil Smith [MVP Digital Media]" wrote:
> >
> >> On Sun, 4 Nov 2007 09:21:00 -0800, iamunknown...too bad
> >> <iamunknown...too bad@discussions.microsoft.com> wrote:
> >>
> >> >whenever i go to moviewebsites or any others, i click on the movie file link
> >> >and the WMP usually opens and plays it automatically...now it isn't
> >> >anymore...whenever i do it, a page says "the internet cannot display this
> >> >webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
> >> >fix it, or download something or whatever!! please reply quickly thanks!!!!
> >>
> >>
> >> Which videos or web page, where ? Please cut+paste a typical link to a
> >> page where the video doesn't display, from your browsers address bar.
> >>
> >> HTH
> >> Cheers - Neil
> >> ------------------------------------------------
> >> Digital Media MVP : 2004-2007
> >> http://mvp.support.microsoft.com/mvpfaqs
> >>

> ------------------------------------------------
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
>

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  #7 (permalink)  
Old 11-06-2007, 01:40 PM
Neil Smith [MVP Digital Media]
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

It doesn't play here, either, although it uses standard WMA and WMV
codecs. If you go to the player and do File ->Open URL with this link

http://media-virginmedia-movies.mymo...2836/wm/bb.asf

Does it play then ? There seems to be nothing wrong with the stream,
and everything wrong with the web page used to deliver the stream
you've linked below.

It makes a request like this :

/player/asx/asx_output.asp?url=/film/fid5062/trailers/trid2836/wm/high.asx&filmid=5062&partner=virgin

However that returns a HTML (web page) and the player is expecting
either movie data, or a playlist - it gets neither and cannot
interpret the result designed for a web browser (since it's not a web
browser, it's a media player !)




Cheers - Neil

On Mon, 5 Nov 2007 11:16:00 -0800, JDean801
<JDean801@discussions.microsoft.com> wrote:

>Here's a sample web page that won't play.
>http://movies.virginmedia.com/player...trl&psec=trlaz
>
>"Neil Smith [MVP Digital Media]" wrote:
>
>> Please post a single web page address where this is reproducible.
>>
>> I don't have time to search the site for whicever videos page you're
>> seeing, and in any case there are likely to be too many differently
>> formatted videos there for me to check each one to see if it's the
>> one(s) you're having trouble with !
>>
>> Cheers - Neil
>>
>> On Sun, 4 Nov 2007 16:15:43 -0800, iamunknown...too bad
>> <iamunknowntoobad@discussions.microsoft.com> wrote:
>>
>> >i usually watch videos or trailers from comingsoon.net.....its just that
>> >everything was working well 2 months ago til now internet won't open the
>> >videos
>> >
>> >"Neil Smith [MVP Digital Media]" wrote:
>> >
>> >> On Sun, 4 Nov 2007 09:21:00 -0800, iamunknown...too bad
>> >> <iamunknown...too bad@discussions.microsoft.com> wrote:
>> >>
>> >> >whenever i go to moviewebsites or any others, i click on the movie file link
>> >> >and the WMP usually opens and plays it automatically...now it isn't
>> >> >anymore...whenever i do it, a page says "the internet cannot display this
>> >> >webpage." I AM SO obsessed w/ watching videos haha. BUt i really need help to
>> >> >fix it, or download something or whatever!! please reply quickly thanks!!!!
>> >>
>> >>
>> >> Which videos or web page, where ? Please cut+paste a typical link to a
>> >> page where the video doesn't display, from your browsers address bar.
>> >>
>> >> HTH
>> >> Cheers - Neil
>> >> ------------------------------------------------
>> >> Digital Media MVP : 2004-2007
>> >> http://mvp.support.microsoft.com/mvpfaqs
>> >>

>> ------------------------------------------------
>> Digital Media MVP : 2004-2007
>> http://mvp.support.microsoft.com/mvpfaqs
>>

------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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  #8 (permalink)  
Old 11-08-2007, 05:20 AM
HDCTeri
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

Those links that Neil sent - the video finally worked. But if I play my own
video that I created for WMP - it is no longer working. Since the WMP 11
updated recently, I'm not able to play ANY of the videos on the player. Only
time it worked were the two links that Neil sent. I've taken the laptop back
to the store to help me get it back. No luck. All of the 'steps' on
Microsoft's web site- NO LUCK there either.

I wish I could go back to the WMP 10 (can't as I'm using the VISTA).

Any suggestion!?
Thanks.
--
Smile and the world wonders what you''re up to. : )


"Neil Smith [MVP Digital Media]" wrote:

> It doesn't play here, either, although it uses standard WMA and WMV
> codecs. If you go to the player and do File ->Open URL with this link
>
> http://media-virginmedia-movies.mymo...2836/wm/bb.asf
>
> Does it play then ? There seems to be nothing wrong with the stream,
> and everything wrong with the web page used to deliver the stream
> you've linked below.
>
> It makes a request like this :
>
> /player/asx/asx_output.asp?url=/film/fid5062/trailers/trid2836/wm/high.asx&filmid=5062&partner=virgin
>
> However that returns a HTML (web page) and the player is expecting
> either movie data, or a playlist - it gets neither and cannot
> interpret the result designed for a web browser (since it's not a web
> browser, it's a media player !)
>
>
>
>
> Cheers - Neil
>


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  #9 (permalink)  
Old 11-08-2007, 10:40 AM
Neil Smith [MVP Digital Media]
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

On Thu, 8 Nov 2007 05:12:02 -0800, HDCTeri
<HDCTeri@discussions.microsoft.com> wrote:

>Those links that Neil sent - the video finally worked. But if I play my own



* Beacuse their web page is busted.


>video that I created for WMP - it is no longer working. Since the WMP 11


But that's a totally different problem.

What did you use to produce the videos "for WMP" ? Moviemaker ?
Windows media encoder ? Some NLE (video editing) software ?

In those cases we'd need to know about the settings and codecs used to
create the video, and I guess the file format (AVI, MPG, MP4, WMV) etc


>updated recently, I'm not able to play ANY of the videos on the player. Only
>time it worked were the two links that Neil sent. I've taken the laptop back
>to the store to help me get it back. No luck. All of the 'steps' on
>Microsoft's web site- NO LUCK there either.
>
>> It doesn't play here, either, although it uses standard WMA and WMV
>> codecs. If you go to the player and do File ->Open URL with this link
>>
>> http://media-virginmedia-movies.mymo...2836/wm/bb.asf




HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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  #10 (permalink)  
Old 11-08-2007, 11:00 AM
HDCTeri
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

Hi Neil.

I created the videa using the CyberLink Powerproducer. The videos that I
have on my web site always have worked TILL the Window Media Player was
updated. It quit functioning altogether I would say in the middle of October
or so. No longer able to play ANY video - it would keep telling me it may not
be on the server, etc. I've already checked the error code online (at MS web
site). All of the steps they said to do - i've already done those. Cannot
uninstall the Windows Media Player 11 (beta) as there isn't any Versioin 10
available for me to download into the Vista.

The Windows Media Player is fine on the MAIN computer - but no longer
working on the laptop. Can't even play DVD with Windows Media Player too (it
would just quit).

Thanks in advance!

--
Smile and the world wonders what you''''re up to. : )


"Neil Smith [MVP Digital Media]" wrote:

> On Thu, 8 Nov 2007 05:12:02 -0800, HDCTeri
> <HDCTeri@discussions.microsoft.com> wrote:
>
> >Those links that Neil sent - the video finally worked. But if I play my own

>
>
> * Beacuse their web page is busted.
>
>
> >video that I created for WMP - it is no longer working. Since the WMP 11

>
> But that's a totally different problem.
>
> What did you use to produce the videos "for WMP" ? Moviemaker ?
> Windows media encoder ? Some NLE (video editing) software ?
>
> In those cases we'd need to know about the settings and codecs used to
> create the video, and I guess the file format (AVI, MPG, MP4, WMV) etc
>
>
> >updated recently, I'm not able to play ANY of the videos on the player. Only
> >time it worked were the two links that Neil sent. I've taken the laptop back
> >to the store to help me get it back. No luck. All of the 'steps' on
> >Microsoft's web site- NO LUCK there either.
> >
> >> It doesn't play here, either, although it uses standard WMA and WMV
> >> codecs. If you go to the player and do File ->Open URL with this link
> >>
> >> http://media-virginmedia-movies.mymo...2836/wm/bb.asf

>
>
>
> HTH
> Cheers - Neil
> ------------------------------------------------
> Digital Media MVP : 2004-2007
> http://mvp.support.microsoft.com/mvpfaqs
>

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  #11 (permalink)  
Old 11-09-2007, 09:50 AM
jamzzsGA
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

Sounds like the same problem I am having. I hope someone has an answer.

"HDCTeri" wrote:

> Hi Neil.
>
> I created the videa using the CyberLink Powerproducer. The videos that I
> have on my web site always have worked TILL the Window Media Player was
> updated. It quit functioning altogether I would say in the middle of October
> or so. No longer able to play ANY video - it would keep telling me it may not
> be on the server, etc. I've already checked the error code online (at MS web
> site). All of the steps they said to do - i've already done those. Cannot
> uninstall the Windows Media Player 11 (beta) as there isn't any Versioin 10
> available for me to download into the Vista.
>
> The Windows Media Player is fine on the MAIN computer - but no longer
> working on the laptop. Can't even play DVD with Windows Media Player too (it
> would just quit).
>
> Thanks in advance!
>
> --
> Smile and the world wonders what you''''re up to. : )
>
>
> "Neil Smith [MVP Digital Media]" wrote:
>
> > On Thu, 8 Nov 2007 05:12:02 -0800, HDCTeri
> > <HDCTeri@discussions.microsoft.com> wrote:
> >
> > >Those links that Neil sent - the video finally worked. But if I play my own

> >
> >
> > * Beacuse their web page is busted.
> >
> >
> > >video that I created for WMP - it is no longer working. Since the WMP 11

> >
> > But that's a totally different problem.
> >
> > What did you use to produce the videos "for WMP" ? Moviemaker ?
> > Windows media encoder ? Some NLE (video editing) software ?
> >
> > In those cases we'd need to know about the settings and codecs used to
> > create the video, and I guess the file format (AVI, MPG, MP4, WMV) etc
> >
> >
> > >updated recently, I'm not able to play ANY of the videos on the player. Only
> > >time it worked were the two links that Neil sent. I've taken the laptop back
> > >to the store to help me get it back. No luck. All of the 'steps' on
> > >Microsoft's web site- NO LUCK there either.
> > >
> > >> It doesn't play here, either, although it uses standard WMA and WMV
> > >> codecs. If you go to the player and do File ->Open URL with this link
> > >>
> > >> http://media-virginmedia-movies.mymo...2836/wm/bb.asf

> >
> >
> >
> > HTH
> > Cheers - Neil
> > ------------------------------------------------
> > Digital Media MVP : 2004-2007
> > http://mvp.support.microsoft.com/mvpfaqs
> >

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  #12 (permalink)  
Old 11-09-2007, 10:11 AM
HDCTeri
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

It's sad that this is happening to others too.

Since I'm deaf - it's really tough trying to get video to work when I depend
on "visual" than the "sound" of the web site.

I received an e-mail from someone I know yesterday - she recently purchased
a new web cam and made a wmv video. I opened that without ANY PROBLEM. So
figuring that perhaps her video was "newer" than any of the ones I have made
and viewed in the past.... I created a NEW video (using Cyberlink
PowerProducer). Nope - couldn't open and run my new video at all. Did
check a local news website that uses WMV instead of flash - their videos are
coming through just fine.

SO clueless here!! <sigh>

--
Smile and the world wonders what you''''re up to. : )


"jamzzsGA" wrote:

> Sounds like the same problem I am having. I hope someone has an answer.
>
> "HDCTeri" wrote:
>
> > Hi Neil.
> >
> > I created the videa using the CyberLink Powerproducer. The videos that I
> > have on my web site always have worked TILL the Window Media Player was
> > updated. It quit functioning altogether I would say in the middle of October
> > or so. No longer able to play ANY video - it would keep telling me it may not
> > be on the server, etc. I've already checked the error code online (at MS web
> > site). All of the steps they said to do - i've already done those. Cannot
> > uninstall the Windows Media Player 11 (beta) as there isn't any Versioin 10
> > available for me to download into the Vista.
> >
> > The Windows Media Player is fine on the MAIN computer - but no longer
> > working on the laptop. Can't even play DVD with Windows Media Player too (it
> > would just quit).
> >
> > Thanks in advance!
> >
> > --
> >

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  #13 (permalink)  
Old 11-09-2007, 02:20 PM
Neil Smith [MVP Digital Media]
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

According to the Cyberlink site, that software produces DVD video:
http://www.cyberlink.com/multi/products/main_3_ENU.html

DVD video uses MPEG2 video format, so to play that back, WMP would
need a compatible MPEG2 decoder installed. Due to licensing costs (and
that WMP is effectively free) the decoder has to be purchased
separately - it forms part of the cost of a standalone DVD player.

Use DecCheck to see if you have DVD decoding software installed to let
you play back the Cyberlink produced videos :

http://www.microsoft.com/downloads/d...displaylang=en


As a side note, my old site may still work in parts - it's a demo of
what's possible using videos supplemented with captions for HOH users

www.captionkit.com

I haven't maintained it for over 2 years, so there's a good chance
some of it doesnt work any more. Be sure to reference the section on
the main page about "turning on captions" on the bottom right panel


Cheers - Neil


On Fri, 9 Nov 2007 10:00:01 -0800, HDCTeri
<HDCTeri@discussions.microsoft.com> wrote:

>It's sad that this is happening to others too.
>
>Since I'm deaf - it's really tough trying to get video to work when I depend
>on "visual" than the "sound" of the web site.
>
>I received an e-mail from someone I know yesterday - she recently purchased
>a new web cam and made a wmv video. I opened that without ANY PROBLEM. So
>figuring that perhaps her video was "newer" than any of the ones I have made
>and viewed in the past.... I created a NEW video (using Cyberlink
>PowerProducer). Nope - couldn't open and run my new video at all. Did
>check a local news website that uses WMV instead of flash - their videos are
>coming through just fine.
>
>SO clueless here!! <sigh>

------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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  #14 (permalink)  
Old 11-13-2007, 08:50 AM
HDCTeri
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

Hello everyone and especially to Neil for all of his help.

I've created videos with the Cyberlink PowerProducer with no problems in the
past. Any OLD or NEW videos created with Cyberlink PowerProducer - I no
longer can (or even preview the new videos) with the laptop. The desktop
(has VISTA and Windows Media Player II) can view all of those videos and any
on the internet without any problems.

The reason I haven't sent the url to where the videos are -- they are videos
/ pictures of our new home and what we have done since we moved in. (smile)

Thanks Neil for the link to the Captioning feature. I did try to download -
but only got the zipped file that gave me an idea (like a template or step by
step - but not really a program?).

Now here's what I am stuck with. Since the middle of October when my
SpyWare caught a bad virus (don't remember the name of it) - it removed THAT
virus and I believe along with it some working files I need to make my dvd
player, Windows Media Player and even RealPlay to play -- either play at all
or running smoothly.

So two choices I am stuck with.
1. Uninstall the Windows Media Player II -- download it from the
Microsoft's web site - set it so it will NOT be updated automatically (this
might be the problem?)
OR
2. Do a system restore. (would only be able to backup any files I've
created, e-mails, etc BUT not the 'BACKUP as featured by Vista to do).

Any suggestions?

Neil - wish there is a way i could contact you in regard to caption. We
have a few VLOG on several deaf web sites that I either created/maintained or
have trained someone to take over - we would LOVE to put caption on there.
Funny thing -- the caption would be for the HEARING people - not the
deaf/hard of hearing. LOL

Thanks.
Teri-Lyn
--
Smile and the world wonders what you''''''''re up to. : )


"Neil Smith [MVP Digital Media]" wrote:

> According to the Cyberlink site, that software produces DVD video:
> http://www.cyberlink.com/multi/products/main_3_ENU.html
>
> DVD video uses MPEG2 video format, so to play that back, WMP would
> need a compatible MPEG2 decoder installed. Due to licensing costs (and
> that WMP is effectively free) the decoder has to be purchased
> separately - it forms part of the cost of a standalone DVD player.
>
> Use DecCheck to see if you have DVD decoding software installed to let
> you play back the Cyberlink produced videos :
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
>
> As a side note, my old site may still work in parts - it's a demo of
> what's possible using videos supplemented with captions for HOH users
>
> www.captionkit.com
>
> I haven't maintained it for over 2 years, so there's a good chance
> some of it doesnt work any more. Be sure to reference the section on
> the main page about "turning on captions" on the bottom right panel
>
>
> Cheers - Neil


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  #15 (permalink)  
Old 11-13-2007, 11:30 AM
Neil Smith [MVP Digital Media]
Newsgroup Contributor
 
Posts: n/a
Re: windows media player won't open videos

On Tue, 13 Nov 2007 08:41:37 -0800, HDCTeri
<HDCTeri@discussions.microsoft.com> wrote:

>Hello everyone and especially to Neil for all of his help.
>
>I've created videos with the Cyberlink PowerProducer with no problems in the
>past. Any OLD or NEW videos created with Cyberlink PowerProducer - I no
>longer can (or even preview the new videos) with the laptop. The desktop
>(has VISTA and Windows Media Player II) can view all of those videos and any
>on the internet without any problems.
>
>The reason I haven't sent the url to where the videos are -- they are videos
>/ pictures of our new home and what we have done since we moved in. (smile)
>
>Thanks Neil for the link to the Captioning feature. I did try to download -
>but only got the zipped file that gave me an idea (like a template or step by
>step - but not really a program?).



Oh, no - I meant to browse the example videos on the site. The
captioning application is intended for hearing users to create
captions for video for which none existed. Sorry for the confusion.


>Now here's what I am stuck with. Since the middle of October when my
>SpyWare caught a bad virus (don't remember the name of it) - it removed THAT
>virus and I believe along with it some working files I need to make my dvd
>player, Windows Media Player and even RealPlay to play -- either play at all
>or running smoothly.
>
>So two choices I am stuck with.
>1. Uninstall the Windows Media Player II -- download it from the
>Microsoft's web site - set it so it will NOT be updated automatically (this
>might be the problem?)
>OR
>2. Do a system restore. (would only be able to backup any files I've
>created, e-mails, etc BUT not the 'BACKUP as featured by Vista to do).
>
>Any suggestions?



Sometimes, problems with the player affect only the current user
account (for example, broken library database or installed software)

You might consider creating a new Vista User account, at that point
WMP should go through all the setup steps, accept privacy policy and
so on, and create a new library. It may not fix anythnig, but there's
no harm in trying I suppose - it's a 5 minute job.


If there's no change, you could use system file checker, I think it's
still available in Vista. If you go to the Start menu, show all
programs, accessories. Now find "command prompt" : Right-click on
that, choose "Run as administrator" (rather than just clicking it)

You'll get the UAC prompt where the screen greys out - OK that.

Now type in

sfc /scannow

Press enter and wait to see if it reports any file corruption - you
may actually need the vista disk at that point if it identifies
missing or damaged files - that depends on how the PC was installed.


>Neil - wish there is a way i could contact you in regard to caption. We
>have a few VLOG on several deaf web sites that I either created/maintained or
>have trained someone to take over - we would LOVE to put caption on there.
>Funny thing -- the caption would be for the HEARING people - not the
>deaf/hard of hearing. LOL



In theory the contact form on site should still work OK.

Hearing users can also benefit from captions, for example of the
captions are english and their first language is not, it can help to
improve understanding of spoken english (as long as the captions are
accurate and reliable / verbatim ;-)

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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