My son bought a Dell inspiron 6400, running XP media center. Whenever he
tries to play a movie dvd on media player, any music or sound comes through
loud and clear, but the dialogue is barely audible. Any help would be
appreciated
--
Bob S.

On Thu, 13 Sep 2007 11:21:05 -0700, DellCA
<customer_advocate@dell.com> wrote:

>
>Hi,
>My name is Rick and I am a member of Dells Online Community team

Oh hi Rick, glad you could join us here.

Is there any chance you could fix the driver bug in the Sigmatel audio
devices you've been shipping on Vista systems since at least Feburary?

http://www.dellcommunity.com/support...thread.id=6860

You can read about the workaround there, which your techies have known
about since January this year, but apparently you're still imaging
systems form the same source - people purchasing Dell PCs as recently
as this week are still getting this problem with the shipped drivers.

Searching briefly for this link in this and other windows media
newsgroups will convince you that the people here (tip of the iceberg)
really need systems shipped which operate properly.

The following sample can be considered about 0.01% of users affected
for the purposes of comparison :
http://groups.google.co.uk/groups/se...c.windowsmedia

Please feel free to post in here with any update on when the driver
will finally be fixed.

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

On Thu, 13 Sep 2007 11:21:05 -0700, DellCA
<customer_advocate@dell.com> wrote:

>
>Hi,
>My name is Rick and I am a member of Dells Online Community team

Oh hi Rick, glad you could join us here.

Is there any chance you could fix the driver bug in the Sigmatel audio
devices you've been shipping on Vista systems since at least Feburary?

http://www.dellcommunity.com/support...thread.id=6860

You can read about the workaround there, which your techies have known
about since January this year, but apparently you're still imaging
systems form the same source - people purchasing Dell PCs as recently
as this week are still getting this problem with the shipped drivers.

Searching briefly for this link in this and other windows media
newsgroups will convince you that the people here (tip of the iceberg)
really need systems shipped which operate properly.

The following sample can be considered about 0.01% of users affected
for the purposes of comparison :
http://groups.google.co.uk/groups/se...c.windowsmedia

Please feel free to post in here with any update on when the driver
will finally be fixed.

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

On Thu, 13 Sep 2007 11:21:05 -0700, DellCA
<customer_advocate@dell.com> wrote:

>
>Hi,
>My name is Rick and I am a member of Dells Online Community team

Oh hi Rick, glad you could join us here.

Is there any chance you could fix the driver bug in the Sigmatel audio
devices you've been shipping on Vista systems since at least Feburary?

http://www.dellcommunity.com/support...thread.id=6860

You can read about the workaround there, which your techies have known
about since January this year, but apparently you're still imaging
systems form the same source - people purchasing Dell PCs as recently
as this week are still getting this problem with the shipped drivers.

Searching briefly for this link in this and other windows media
newsgroups will convince you that the people here (tip of the iceberg)
really need systems shipped which operate properly.

The following sample can be considered about 0.01% of users affected
for the purposes of comparison :
http://groups.google.co.uk/groups/se...c.windowsmedia

Please feel free to post in here with any update on when the driver
will finally be fixed.

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

On Thu, 13 Sep 2007 11:21:05 -0700, DellCA
<customer_advocate@dell.com> wrote:

>
>Hi,
>My name is Rick and I am a member of Dells Online Community team

Oh hi Rick, glad you could join us here.

Is there any chance you could fix the driver bug in the Sigmatel audio
devices you've been shipping on Vista systems since at least Feburary?

http://www.dellcommunity.com/support...thread.id=6860

You can read about the workaround there, which your techies have known
about since January this year, but apparently you're still imaging
systems form the same source - people purchasing Dell PCs as recently
as this week are still getting this problem with the shipped drivers.

Searching briefly for this link in this and other windows media
newsgroups will convince you that the people here (tip of the iceberg)
really need systems shipped which operate properly.

The following sample can be considered about 0.01% of users affected
for the purposes of comparison :
http://groups.google.co.uk/groups/se...c.windowsmedia

Please feel free to post in here with any update on when the driver
will finally be fixed.

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

On Thu, 13 Sep 2007 11:21:05 -0700, DellCA
<customer_advocate@dell.com> wrote:

>
>Hi,
>My name is Rick and I am a member of Dells Online Community team

Oh hi Rick, glad you could join us here.

Is there any chance you could fix the driver bug in the Sigmatel audio
devices you've been shipping on Vista systems since at least Feburary?

http://www.dellcommunity.com/support...thread.id=6860

You can read about the workaround there, which your techies have known
about since January this year, but apparently you're still imaging
systems form the same source - people purchasing Dell PCs as recently
as this week are still getting this problem with the shipped drivers.

Searching briefly for this link in this and other windows media
newsgroups will convince you that the people here (tip of the iceberg)
really need systems shipped which operate properly.

The following sample can be considered about 0.01% of users affected
for the purposes of comparison :
http://groups.google.co.uk/groups/se...c.windowsmedia

Please feel free to post in here with any update on when the driver
will finally be fixed.

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

On Thu, 13 Sep 2007 11:21:05 -0700, DellCA
<customer_advocate@dell.com> wrote:

>
>Hi,
>My name is Rick and I am a member of Dells Online Community team

Oh hi Rick, glad you could join us here.

Is there any chance you could fix the driver bug in the Sigmatel audio
devices you've been shipping on Vista systems since at least Feburary?

http://www.dellcommunity.com/support...thread.id=6860

You can read about the workaround there, which your techies have known
about since January this year, but apparently you're still imaging
systems form the same source - people purchasing Dell PCs as recently
as this week are still getting this problem with the shipped drivers.

Searching briefly for this link in this and other windows media
newsgroups will convince you that the people here (tip of the iceberg)
really need systems shipped which operate properly.

The following sample can be considered about 0.01% of users affected
for the purposes of comparison :
http://groups.google.co.uk/groups/se...c.windowsmedia

Please feel free to post in here with any update on when the driver
will finally be fixed.

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs

I had already tried that, with no success. The problem exists whether we're
playing it through the laptop's speakers, or using an adapter to put the
sound through the car's stereo system. Any other suggestions?
--
Bob S.


"DellCA" wrote:

>
> Hi,
> My name is Rick and I am a member of Dells Online Community team. It
> sounds like the system may be looking for a center channel speaker,
> There is a chance that it somehow got setup to think its playing out
> through surround sound speakers when infect it is playing out of the
> notebook speakers.
>
> Click Start
> Go to control panel
> click on "sound"
>
> Under the Volume tab should be a speaker settings area, Click on
> advanced.
>
> Where it says Speaker setup, make sure it is set to notebook speakers
> stereo.
>
> Apply the settings and see if that resolves it.
>
> If that doesn't work let me know,
> I can be reached at Customer_Advocate@Dell.com (just put "Attn Rick" in
> the subject line).
>
>
> --
> DellCA
>