Hi,

I'm fairly new to all this media technology. When some of my old downloaded
music on WMP9 showed a few exclamation marks, and I got a strange file on my
desktop, I googled and found several people who recommended updating. So I
did. The update turned out to be WMP11. I looked for my old music but I saw
even more exclamation marks. I could find no details of what I needed to do
to resolve the issue using the help menu. One day the music listed in my
playlist had no problems. The next, it wouldn't let me play and updating
makes it worse. I felt baffled and very old. XP allowed me to restore the
old version which had fewer exclamation marks, but I still didn't now what to
do. Error message said that there was no further information available.

So I undid the restore and returned to WMP11. I went to my online store
(MSN Music and recovered my tracks, though some continued to show exclamation
marks. Again, no helpful details. Then I found the whole lot of downloads
with pretty album covers in 'my albums' file (?) and when I copied them to my
playlist, tho error signs disappeared. I went online to the WMP page on the
KB and was advised to avoid further nonsense by copying all my downloads to a
CD.

I had a DVD drive so I inserted a DVD-RW. After all, this is a new
programme. Surely it would allow me to copy to new technology? It didn't. It
wanted an audio CD. I'd never heard of those and I couldn't find the
requirement in my two XP textbooks, so I inserted a CD-RW disc which the
textbook recomended and inserted that. WMP didn't 'see' that either. I
eventually burned my tracks using Roxio, though it insisted that my brand new
CD wasn't blank and needed to be erased.

Phoned support line and found out I need to buy a CD-R disc.

My questions are:
Why does a new programme like WMP11 not allow us to use DVDs, let alone
CD-RW?
Why are brand new CDs not blank for the purposes of copying music?
Why CD-R? Why is WMP so picky or do I need an add-on?
Why does one suddenly get exclamation marks beside one's tracks. This is MSN
music. I haven't played them much. Are we limited to 10 plays or something?

Please let me know what I need to do to enjoy music on my computer. Or is
this foftware only for the young?

thanks.

If you clicked "Web Help" on the error messages, those will take you to a
URL with more information. That URL has some valuable data embedded in it.
What is it?

Roxio can turn on Drag2Disc, which blocks WMP from being able to see
inserted CDs that it normally would be able to write to.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Ellen G" <EllenG@discussions.microsoft.com> wrote in message
news:C57A754E-4F0C-4E0A-AE68-393A60A386FD@microsoft.com...
> Hi,
>
> I'm fairly new to all this media technology. When some of my old
> downloaded
> music on WMP9 showed a few exclamation marks, and I got a strange file on
> my
> desktop, I googled and found several people who recommended updating. So I
> did. The update turned out to be WMP11. I looked for my old music but I
> saw
> even more exclamation marks. I could find no details of what I needed to
> do
> to resolve the issue using the help menu. One day the music listed in my
> playlist had no problems. The next, it wouldn't let me play and updating
> makes it worse. I felt baffled and very old. XP allowed me to restore
> the
> old version which had fewer exclamation marks, but I still didn't now what
> to
> do. Error message said that there was no further information available.
>
> So I undid the restore and returned to WMP11. I went to my online store
> (MSN Music and recovered my tracks, though some continued to show
> exclamation
> marks. Again, no helpful details. Then I found the whole lot of downloads
> with pretty album covers in 'my albums' file (?) and when I copied them to
> my
> playlist, tho error signs disappeared. I went online to the WMP page on
> the
> KB and was advised to avoid further nonsense by copying all my downloads
> to a
> CD.
>
> I had a DVD drive so I inserted a DVD-RW. After all, this is a new
> programme. Surely it would allow me to copy to new technology? It didn't.
> It
> wanted an audio CD. I'd never heard of those and I couldn't find the
> requirement in my two XP textbooks, so I inserted a CD-RW disc which the
> textbook recomended and inserted that. WMP didn't 'see' that either. I
> eventually burned my tracks using Roxio, though it insisted that my brand
> new
> CD wasn't blank and needed to be erased.
>
> Phoned support line and found out I need to buy a CD-R disc.
>
> My questions are:
> Why does a new programme like WMP11 not allow us to use DVDs, let alone
> CD-RW?
> Why are brand new CDs not blank for the purposes of copying music?
> Why CD-R? Why is WMP so picky or do I need an add-on?
> Why does one suddenly get exclamation marks beside one's tracks. This is
> MSN
> music. I haven't played them much. Are we limited to 10 plays or
> something?
>
> Please let me know what I need to do to enjoy music on my computer. Or is
> this foftware only for the young?
>
> thanks.

Thanks but help was of nu use. Nothing was.

I have A roxio product from Dell (Creator Plus). What a useful site (url).

Regards,

Ellen

"zachd [MSFT]" wrote:

>
> If you clicked "Web Help" on the error messages, those will take you to a
> URL with more information. That URL has some valuable data embedded in it.
> What is it?
>
> Roxio can turn on Drag2Disc, which blocks WMP from being able to see
> inserted CDs that it normally would be able to write to.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
> news:C57A754E-4F0C-4E0A-AE68-393A60A386FD@microsoft.com...
> > Hi,
> >
> > I'm fairly new to all this media technology. When some of my old
> > downloaded
> > music on WMP9 showed a few exclamation marks, and I got a strange file on
> > my
> > desktop, I googled and found several people who recommended updating. So I
> > did. The update turned out to be WMP11. I looked for my old music but I
> > saw
> > even more exclamation marks. I could find no details of what I needed to
> > do
> > to resolve the issue using the help menu. One day the music listed in my
> > playlist had no problems. The next, it wouldn't let me play and updating
> > makes it worse. I felt baffled and very old. XP allowed me to restore
> > the
> > old version which had fewer exclamation marks, but I still didn't now what
> > to
> > do. Error message said that there was no further information available.
> >
> > So I undid the restore and returned to WMP11. I went to my online store
> > (MSN Music and recovered my tracks, though some continued to show
> > exclamation
> > marks. Again, no helpful details. Then I found the whole lot of downloads
> > with pretty album covers in 'my albums' file (?) and when I copied them to
> > my
> > playlist, tho error signs disappeared. I went online to the WMP page on
> > the
> > KB and was advised to avoid further nonsense by copying all my downloads
> > to a
> > CD.
> >
> > I had a DVD drive so I inserted a DVD-RW. After all, this is a new
> > programme. Surely it would allow me to copy to new technology? It didn't.
> > It
> > wanted an audio CD. I'd never heard of those and I couldn't find the
> > requirement in my two XP textbooks, so I inserted a CD-RW disc which the
> > textbook recomended and inserted that. WMP didn't 'see' that either. I
> > eventually burned my tracks using Roxio, though it insisted that my brand
> > new
> > CD wasn't blank and needed to be erased.
> >
> > Phoned support line and found out I need to buy a CD-R disc.
> >
> > My questions are:
> > Why does a new programme like WMP11 not allow us to use DVDs, let alone
> > CD-RW?
> > Why are brand new CDs not blank for the purposes of copying music?
> > Why CD-R? Why is WMP so picky or do I need an add-on?
> > Why does one suddenly get exclamation marks beside one's tracks. This is
> > MSN
> > music. I haven't played them much. Are we limited to 10 plays or
> > something?
> >
> > Please let me know what I need to do to enjoy music on my computer. Or is
> > this foftware only for the young?
> >
> > thanks.
>
>
>

I'm not actually providing a solution right now, I'm asking a couple of
questions that would of value to answer. =)

What URL does Web Help take you to? It's http://something -- what is that?
That has some data that would be helpful for you to provide.

If you have Roxio, do you have their DragToDisc option installed? It sounds
like you do - that would cause this exact scenario. If you uninstall that,
does this now work?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Ellen G" <EllenG@discussions.microsoft.com> wrote in message
news:1BC38CD7-E03F-4568-A162-B0C5B42350D0@microsoft.com...
> Thanks but help was of nu use. Nothing was.
>
> I have A roxio product from Dell (Creator Plus). What a useful site
> (url).
>
> Regards,
>
> Ellen
>
> "zachd [MSFT]" wrote:
>
>>
>> If you clicked "Web Help" on the error messages, those will take you to a
>> URL with more information. That URL has some valuable data embedded in
>> it.
>> What is it?
>>
>> Roxio can turn on Drag2Disc, which blocks WMP from being able to see
>> inserted CDs that it normally would be able to write to.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
>> news:C57A754E-4F0C-4E0A-AE68-393A60A386FD@microsoft.com...
>> > Hi,
>> >
>> > I'm fairly new to all this media technology. When some of my old
>> > downloaded
>> > music on WMP9 showed a few exclamation marks, and I got a strange file
>> > on
>> > my
>> > desktop, I googled and found several people who recommended updating.
>> > So I
>> > did. The update turned out to be WMP11. I looked for my old music but
>> > I
>> > saw
>> > even more exclamation marks. I could find no details of what I needed
>> > to
>> > do
>> > to resolve the issue using the help menu. One day the music listed in
>> > my
>> > playlist had no problems. The next, it wouldn't let me play and
>> > updating
>> > makes it worse. I felt baffled and very old. XP allowed me to
>> > restore
>> > the
>> > old version which had fewer exclamation marks, but I still didn't now
>> > what
>> > to
>> > do. Error message said that there was no further information available.
>> >
>> > So I undid the restore and returned to WMP11. I went to my online
>> > store
>> > (MSN Music and recovered my tracks, though some continued to show
>> > exclamation
>> > marks. Again, no helpful details. Then I found the whole lot of
>> > downloads
>> > with pretty album covers in 'my albums' file (?) and when I copied them
>> > to
>> > my
>> > playlist, tho error signs disappeared. I went online to the WMP page
>> > on
>> > the
>> > KB and was advised to avoid further nonsense by copying all my
>> > downloads
>> > to a
>> > CD.
>> >
>> > I had a DVD drive so I inserted a DVD-RW. After all, this is a new
>> > programme. Surely it would allow me to copy to new technology? It
>> > didn't.
>> > It
>> > wanted an audio CD. I'd never heard of those and I couldn't find the
>> > requirement in my two XP textbooks, so I inserted a CD-RW disc which
>> > the
>> > textbook recomended and inserted that. WMP didn't 'see' that either.
>> > I
>> > eventually burned my tracks using Roxio, though it insisted that my
>> > brand
>> > new
>> > CD wasn't blank and needed to be erased.
>> >
>> > Phoned support line and found out I need to buy a CD-R disc.
>> >
>> > My questions are:
>> > Why does a new programme like WMP11 not allow us to use DVDs, let alone
>> > CD-RW?
>> > Why are brand new CDs not blank for the purposes of copying music?
>> > Why CD-R? Why is WMP so picky or do I need an add-on?
>> > Why does one suddenly get exclamation marks beside one's tracks. This
>> > is
>> > MSN
>> > music. I haven't played them much. Are we limited to 10 plays or
>> > something?
>> >
>> > Please let me know what I need to do to enjoy music on my computer. Or
>> > is
>> > this foftware only for the young?
>> >
>> > thanks.
>>
>>
>>

Hi,

As noted, I saw no url in any message, so cannot be more illuminating.

I looked at my copy of Roxio Dell Creator Plus and have 'direct to disc', as
an option. When I closed the software, I got an error code OxOOa8a1d5 and
runtime error R6025. Bless.

thank you for your continued interest,

Ellen



"zachd [MSFT]" wrote:

>
> I'm not actually providing a solution right now, I'm asking a couple of
> questions that would of value to answer. =)
>
> What URL does Web Help take you to? It's http://something -- what is that?
> That has some data that would be helpful for you to provide.
>
> If you have Roxio, do you have their DragToDisc option installed? It sounds
> like you do - that would cause this exact scenario. If you uninstall that,
> does this now work?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
> news:1BC38CD7-E03F-4568-A162-B0C5B42350D0@microsoft.com...
> > Thanks but help was of nu use. Nothing was.
> >
> > I have A roxio product from Dell (Creator Plus). What a useful site
> > (url).
> >
> > Regards,
> >
> > Ellen
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> If you clicked "Web Help" on the error messages, those will take you to a
> >> URL with more information. That URL has some valuable data embedded in
> >> it.
> >> What is it?
> >>
> >> Roxio can turn on Drag2Disc, which blocks WMP from being able to see
> >> inserted CDs that it normally would be able to write to.
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
> >> news:C57A754E-4F0C-4E0A-AE68-393A60A386FD@microsoft.com...
> >> > Hi,
> >> >
> >> > I'm fairly new to all this media technology. When some of my old
> >> > downloaded
> >> > music on WMP9 showed a few exclamation marks, and I got a strange file
> >> > on
> >> > my
> >> > desktop, I googled and found several people who recommended updating.
> >> > So I
> >> > did. The update turned out to be WMP11. I looked for my old music but
> >> > I
> >> > saw
> >> > even more exclamation marks. I could find no details of what I needed
> >> > to
> >> > do
> >> > to resolve the issue using the help menu. One day the music listed in
> >> > my
> >> > playlist had no problems. The next, it wouldn't let me play and
> >> > updating
> >> > makes it worse. I felt baffled and very old. XP allowed me to
> >> > restore
> >> > the
> >> > old version which had fewer exclamation marks, but I still didn't now
> >> > what
> >> > to
> >> > do. Error message said that there was no further information available.
> >> >
> >> > So I undid the restore and returned to WMP11. I went to my online
> >> > store
> >> > (MSN Music and recovered my tracks, though some continued to show
> >> > exclamation
> >> > marks. Again, no helpful details. Then I found the whole lot of
> >> > downloads
> >> > with pretty album covers in 'my albums' file (?) and when I copied them
> >> > to
> >> > my
> >> > playlist, tho error signs disappeared. I went online to the WMP page
> >> > on
> >> > the
> >> > KB and was advised to avoid further nonsense by copying all my
> >> > downloads
> >> > to a
> >> > CD.
> >> >
> >> > I had a DVD drive so I inserted a DVD-RW. After all, this is a new
> >> > programme. Surely it would allow me to copy to new technology? It
> >> > didn't.
> >> > It
> >> > wanted an audio CD. I'd never heard of those and I couldn't find the
> >> > requirement in my two XP textbooks, so I inserted a CD-RW disc which
> >> > the
> >> > textbook recomended and inserted that. WMP didn't 'see' that either.
> >> > I
> >> > eventually burned my tracks using Roxio, though it insisted that my
> >> > brand
> >> > new
> >> > CD wasn't blank and needed to be erased.
> >> >
> >> > Phoned support line and found out I need to buy a CD-R disc.
> >> >
> >> > My questions are:
> >> > Why does a new programme like WMP11 not allow us to use DVDs, let alone
> >> > CD-RW?
> >> > Why are brand new CDs not blank for the purposes of copying music?
> >> > Why CD-R? Why is WMP so picky or do I need an add-on?
> >> > Why does one suddenly get exclamation marks beside one's tracks. This
> >> > is
> >> > MSN
> >> > music. I haven't played them much. Are we limited to 10 plays or
> >> > something?
> >> >
> >> > Please let me know what I need to do to enjoy music on my computer. Or
> >> > is
> >> > this foftware only for the young?
> >> >
> >> > thanks.
> >>
> >>
> >>
>
>
>

OK: what happens if you uninstall the Direct To Disc option? Does it work
then?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Ellen G" <EllenG@discussions.microsoft.com> wrote in message
news:3EFF5E34-7DE9-446D-8431-6EB06425061E@microsoft.com...
> Hi,
>
> As noted, I saw no url in any message, so cannot be more illuminating.
>
> I looked at my copy of Roxio Dell Creator Plus and have 'direct to disc',
> as
> an option. When I closed the software, I got an error code OxOOa8a1d5 and
> runtime error R6025. Bless.
>
> thank you for your continued interest,
>
> Ellen
>
>
>
> "zachd [MSFT]" wrote:
>
>>
>> I'm not actually providing a solution right now, I'm asking a couple of
>> questions that would of value to answer. =)
>>
>> What URL does Web Help take you to? It's http://something -- what is
>> that?
>> That has some data that would be helpful for you to provide.
>>
>> If you have Roxio, do you have their DragToDisc option installed? It
>> sounds
>> like you do - that would cause this exact scenario. If you uninstall
>> that,
>> does this now work?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
>> news:1BC38CD7-E03F-4568-A162-B0C5B42350D0@microsoft.com...
>> > Thanks but help was of nu use. Nothing was.
>> >
>> > I have A roxio product from Dell (Creator Plus). What a useful site
>> > (url).
>> >
>> > Regards,
>> >
>> > Ellen
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> If you clicked "Web Help" on the error messages, those will take you
>> >> to a
>> >> URL with more information. That URL has some valuable data embedded
>> >> in
>> >> it.
>> >> What is it?
>> >>
>> >> Roxio can turn on Drag2Disc, which blocks WMP from being able to see
>> >> inserted CDs that it normally would be able to write to.
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >>
>> >> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
>> >> news:C57A754E-4F0C-4E0A-AE68-393A60A386FD@microsoft.com...
>> >> > Hi,
>> >> >
>> >> > I'm fairly new to all this media technology. When some of my old
>> >> > downloaded
>> >> > music on WMP9 showed a few exclamation marks, and I got a strange
>> >> > file
>> >> > on
>> >> > my
>> >> > desktop, I googled and found several people who recommended
>> >> > updating.
>> >> > So I
>> >> > did. The update turned out to be WMP11. I looked for my old music
>> >> > but
>> >> > I
>> >> > saw
>> >> > even more exclamation marks. I could find no details of what I
>> >> > needed
>> >> > to
>> >> > do
>> >> > to resolve the issue using the help menu. One day the music listed
>> >> > in
>> >> > my
>> >> > playlist had no problems. The next, it wouldn't let me play and
>> >> > updating
>> >> > makes it worse. I felt baffled and very old. XP allowed me to
>> >> > restore
>> >> > the
>> >> > old version which had fewer exclamation marks, but I still didn't
>> >> > now
>> >> > what
>> >> > to
>> >> > do. Error message said that there was no further information
>> >> > available.
>> >> >
>> >> > So I undid the restore and returned to WMP11. I went to my online
>> >> > store
>> >> > (MSN Music and recovered my tracks, though some continued to show
>> >> > exclamation
>> >> > marks. Again, no helpful details. Then I found the whole lot of
>> >> > downloads
>> >> > with pretty album covers in 'my albums' file (?) and when I copied
>> >> > them
>> >> > to
>> >> > my
>> >> > playlist, tho error signs disappeared. I went online to the WMP
>> >> > page
>> >> > on
>> >> > the
>> >> > KB and was advised to avoid further nonsense by copying all my
>> >> > downloads
>> >> > to a
>> >> > CD.
>> >> >
>> >> > I had a DVD drive so I inserted a DVD-RW. After all, this is a new
>> >> > programme. Surely it would allow me to copy to new technology? It
>> >> > didn't.
>> >> > It
>> >> > wanted an audio CD. I'd never heard of those and I couldn't find the
>> >> > requirement in my two XP textbooks, so I inserted a CD-RW disc which
>> >> > the
>> >> > textbook recomended and inserted that. WMP didn't 'see' that either.
>> >> > I
>> >> > eventually burned my tracks using Roxio, though it insisted that my
>> >> > brand
>> >> > new
>> >> > CD wasn't blank and needed to be erased.
>> >> >
>> >> > Phoned support line and found out I need to buy a CD-R disc.
>> >> >
>> >> > My questions are:
>> >> > Why does a new programme like WMP11 not allow us to use DVDs, let
>> >> > alone
>> >> > CD-RW?
>> >> > Why are brand new CDs not blank for the purposes of copying music?
>> >> > Why CD-R? Why is WMP so picky or do I need an add-on?
>> >> > Why does one suddenly get exclamation marks beside one's tracks.
>> >> > This
>> >> > is
>> >> > MSN
>> >> > music. I haven't played them much. Are we limited to 10 plays or
>> >> > something?
>> >> >
>> >> > Please let me know what I need to do to enjoy music on my computer.
>> >> > Or
>> >> > is
>> >> > this foftware only for the young?
>> >> >
>> >> > thanks.
>> >>
>> >>
>> >>
>>
>>
>>

Hi,

I found the courage to install the Roxio patch for Dell computers running
WMP11 and so far, so good. It removed and reinstalled another part of the
software, not that. Record Now?

I thought that I could always reinstall the Roxio software, so tried it.
Dell don't have the patch for us, Roxio does!

Ellen

"zachd [MSFT]" wrote:

>
> OK: what happens if you uninstall the Direct To Disc option? Does it work
> then?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
> news:3EFF5E34-7DE9-446D-8431-6EB06425061E@microsoft.com...
> > Hi,
> >
> > As noted, I saw no url in any message, so cannot be more illuminating.
> >
> > I looked at my copy of Roxio Dell Creator Plus and have 'direct to disc',
> > as
> > an option. When I closed the software, I got an error code OxOOa8a1d5 and
> > runtime error R6025. Bless.
> >
> > thank you for your continued interest,
> >
> > Ellen
> >
> >
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> I'm not actually providing a solution right now, I'm asking a couple of
> >> questions that would of value to answer. =)
> >>
> >> What URL does Web Help take you to? It's http://something -- what is
> >> that?
> >> That has some data that would be helpful for you to provide.
> >>
> >> If you have Roxio, do you have their DragToDisc option installed? It
> >> sounds
> >> like you do - that would cause this exact scenario. If you uninstall
> >> that,
> >> does this now work?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
> >> news:1BC38CD7-E03F-4568-A162-B0C5B42350D0@microsoft.com...
> >> > Thanks but help was of nu use. Nothing was.
> >> >
> >> > I have A roxio product from Dell (Creator Plus). What a useful site
> >> > (url).
> >> >
> >> > Regards,
> >> >
> >> > Ellen
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> If you clicked "Web Help" on the error messages, those will take you
> >> >> to a
> >> >> URL with more information. That URL has some valuable data embedded
> >> >> in
> >> >> it.
> >> >> What is it?
> >> >>
> >> >> Roxio can turn on Drag2Disc, which blocks WMP from being able to see
> >> >> inserted CDs that it normally would be able to write to.
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >> --
> >> >>
> >> >> "Ellen G" <EllenG@discussions.microsoft.com> wrote in message
> >> >> news:C57A754E-4F0C-4E0A-AE68-393A60A386FD@microsoft.com...
> >> >> > Hi,
> >> >> >
> >> >> > I'm fairly new to all this media technology. When some of my old
> >> >> > downloaded
> >> >> > music on WMP9 showed a few exclamation marks, and I got a strange
> >> >> > file
> >> >> > on
> >> >> > my
> >> >> > desktop, I googled and found several people who recommended
> >> >> > updating.
> >> >> > So I
> >> >> > did. The update turned out to be WMP11. I looked for my old music
> >> >> > but
> >> >> > I
> >> >> > saw
> >> >> > even more exclamation marks. I could find no details of what I
> >> >> > needed
> >> >> > to
> >> >> > do
> >> >> > to resolve the issue using the help menu. One day the music listed
> >> >> > in
> >> >> > my
> >> >> > playlist had no problems. The next, it wouldn't let me play and
> >> >> > updating
> >> >> > makes it worse. I felt baffled and very old. XP allowed me to
> >> >> > restore
> >> >> > the
> >> >> > old version which had fewer exclamation marks, but I still didn't
> >> >> > now
> >> >> > what
> >> >> > to
> >> >> > do. Error message said that there was no further information
> >> >> > available.
> >> >> >
> >> >> > So I undid the restore and returned to WMP11. I went to my online
> >> >> > store
> >> >> > (MSN Music and recovered my tracks, though some continued to show
> >> >> > exclamation
> >> >> > marks. Again, no helpful details. Then I found the whole lot of
> >> >> > downloads
> >> >> > with pretty album covers in 'my albums' file (?) and when I copied
> >> >> > them
> >> >> > to
> >> >> > my
> >> >> > playlist, tho error signs disappeared. I went online to the WMP
> >> >> > page
> >> >> > on
> >> >> > the
> >> >> > KB and was advised to avoid further nonsense by copying all my
> >> >> > downloads
> >> >> > to a
> >> >> > CD.
> >> >> >
> >> >> > I had a DVD drive so I inserted a DVD-RW. After all, this is a new
> >> >> > programme. Surely it would allow me to copy to new technology? It
> >> >> > didn't.
> >> >> > It
> >> >> > wanted an audio CD. I'd never heard of those and I couldn't find the
> >> >> > requirement in my two XP textbooks, so I inserted a CD-RW disc which
> >> >> > the
> >> >> > textbook recomended and inserted that. WMP didn't 'see' that either.
> >> >> > I
> >> >> > eventually burned my tracks using Roxio, though it insisted that my
> >> >> > brand
> >> >> > new
> >> >> > CD wasn't blank and needed to be erased.
> >> >> >
> >> >> > Phoned support line and found out I need to buy a CD-R disc.
> >> >> >
> >> >> > My questions are:
> >> >> > Why does a new programme like WMP11 not allow us to use DVDs, let
> >> >> > alone
> >> >> > CD-RW?
> >> >> > Why are brand new CDs not blank for the purposes of copying music?
> >> >> > Why CD-R? Why is WMP so picky or do I need an add-on?
> >> >> > Why does one suddenly get exclamation marks beside one's tracks.
> >> >> > This
> >> >> > is
> >> >> > MSN
> >> >> > music. I haven't played them much. Are we limited to 10 plays or
> >> >> > something?
> >> >> >
> >> >> > Please let me know what I need to do to enjoy music on my computer.
> >> >> > Or
> >> >> > is
> >> >> > this foftware only for the young?
> >> >> >
> >> >> > thanks.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>