Just got a Dell XPS 410 running Vista. My floppy drive will not work. The
system sees it in the bios, sees it during boot, and will let me access it in
safe mode. Device manager says everything is fine, but when I try to access
it from Vista I get the following error:

A:\ is not accessible.
The rquest could not be performed because of an I/O device error.

I just spent 3 hours with Dell tech support, and they have not been able to
find the problem. Does anyone have any suggestions?

Thanks

"Vi_xon" wrote:
[color=blue]
> Just got a Dell XPS 410 running Vista. My floppy drive will not work. The
> system sees it in the bios, sees it during boot, and will let me access it in
> safe mode. Device manager says everything is fine, but when I try to access
> it from Vista I get the following error:
> The rquest could not be performed because of an I/O device error.
>
> I just spent 3 hours with Dell tech support, and they have not been able to
> find the problem. Does anyone have any suggestions?
>
> Thanks
>[/color]

Aha! I have the same machine, identical problem. Single density floppies
work, double densities work only from bios. You're doing somewhat better than
me, though, I spent *6* hours on the phone with Dell...

....L

More:

I have McAfee, 4G RAM, 500G dual RAID, nVidia GeForce 7900GS.

I did not try the floppy before using PC Mover to load my applications and
data, and I can't system restore to the virgin state because System Restore
forgets stuff.

My floppy is broken 95% of the time; twice it came up working (once after
restoring BIOS to default, probably a coincidence) but later broke with no
reason I could see.

My one other system problem is similar: neither Windows Media Center nor
Beyond TV can see the digital TV tuner card, except, randomly, a couple of
times. They can see the analog tuner in the same card.

My software works (except MathCAD 13); everything else works fine.

We've done driver reload, MSConfig, Device Manager, Services, Startup, you
name it.

Can you keep me posted? I'll email you if I discover a fix...

....baxterl, [email]baxterl@capsense.com[/email]