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  #1 (permalink)  
Old 04-12-2007, 01:00 PM
Peter Ellison
Tablet PC Guest
 
Posts: n/a
Missing Drivers

Hi



New PC with clean install of Vista, by the PC manufacturer

PC is a Shuttle XPC



When attempting to attach a new device, in my case a HP 940c printer.

What ever type of device I select from the "Add Hardware" dialog box,
nothing is listed in the next dialog where one would expect to see a list of
manufacturers. Just the message "No drivers available" or something like
that.



It has been suggested by someone in the Printers new group that the Reg key
HKLM\Software\Microsoft\Windows\CurrentVersion should be changed.



This key originally was set to %SystemRoot%\inf

I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore;
%SystemRoot%\inf



Now I do get a list of Manufacturers and can now find listed my HP 940c
printer.

But... When it starts to install, about half way through it will stop, and
the message "Core program" is missing.



One point of interest, if I select Windows Update for the list of drivers,
HP is not listed....



I need help

Peter

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Old 04-12-2007, 01:00 PM
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  #2 (permalink)  
Old 04-12-2007, 01:01 PM
Peter Ellison
Tablet PC Guest
 
Posts: n/a
Re: Missing Drivers

THANKS

Yes I have tried that trick, worked for a USB hub and an external
drive.......
but for my printer, the install still stops, when it can't find a file......
sad part is that Vista does not tell me which file is missing.

Thanks again for your help

Regards
Peter.

"djrm" <djrm@discussions.microsoft.com> wrote in message
news:B919F59A-0579-4527-9832-A07BBFA361F3@microsoft.com...
> Click "Locate and install drivers software (recommended)" then "I dont
> have
> the disc show me other options" then "Browse my computer for driver
> software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked.
>
> Dont forget to say thanks ;)
>
> "Peter Ellison" wrote:
>
>> Hi
>>
>>
>>
>> New PC with clean install of Vista, by the PC manufacturer
>>
>> PC is a Shuttle XPC
>>
>>
>>
>> When attempting to attach a new device, in my case a HP 940c printer.
>>
>> What ever type of device I select from the "Add Hardware" dialog box,
>> nothing is listed in the next dialog where one would expect to see a list
>> of
>> manufacturers. Just the message "No drivers available" or something like
>> that.
>>
>>
>>
>> It has been suggested by someone in the Printers new group that the Reg
>> key
>> HKLM\Software\Microsoft\Windows\CurrentVersion should be changed.
>>
>>
>>
>> This key originally was set to %SystemRoot%\inf
>>
>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore;
>> %SystemRoot%\inf
>>
>>
>>
>> Now I do get a list of Manufacturers and can now find listed my HP 940c
>> printer.
>>
>> But... When it starts to install, about half way through it will stop,
>> and
>> the message "Core program" is missing.
>>
>>
>>
>> One point of interest, if I select Windows Update for the list of
>> drivers,
>> HP is not listed....
>>
>>
>>
>> I need help
>>
>> Peter
>>
>>


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  #3 (permalink)  
Old 04-12-2007, 01:01 PM
Peter Ellison
Tablet PC Guest
 
Posts: n/a
Re: Missing Drivers

THANKS

Yes I have tried that trick, worked for a USB hub and an external
drive.......
but for my printer, the install still stops, when it can't find a file......
sad part is that Vista does not tell me which file is missing.

Thanks again for your help

Regards
Peter.

"djrm" <djrm@discussions.microsoft.com> wrote in message
news:B919F59A-0579-4527-9832-A07BBFA361F3@microsoft.com...
> Click "Locate and install drivers software (recommended)" then "I dont
> have
> the disc show me other options" then "Browse my computer for driver
> software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked.
>
> Dont forget to say thanks ;)
>
> "Peter Ellison" wrote:
>
>> Hi
>>
>>
>>
>> New PC with clean install of Vista, by the PC manufacturer
>>
>> PC is a Shuttle XPC
>>
>>
>>
>> When attempting to attach a new device, in my case a HP 940c printer.
>>
>> What ever type of device I select from the "Add Hardware" dialog box,
>> nothing is listed in the next dialog where one would expect to see a list
>> of
>> manufacturers. Just the message "No drivers available" or something like
>> that.
>>
>>
>>
>> It has been suggested by someone in the Printers new group that the Reg
>> key
>> HKLM\Software\Microsoft\Windows\CurrentVersion should be changed.
>>
>>
>>
>> This key originally was set to %SystemRoot%\inf
>>
>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore;
>> %SystemRoot%\inf
>>
>>
>>
>> Now I do get a list of Manufacturers and can now find listed my HP 940c
>> printer.
>>
>> But... When it starts to install, about half way through it will stop,
>> and
>> the message "Core program" is missing.
>>
>>
>>
>> One point of interest, if I select Windows Update for the list of
>> drivers,
>> HP is not listed....
>>
>>
>>
>> I need help
>>
>> Peter
>>
>>


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  #4 (permalink)  
Old 04-12-2007, 01:01 PM
Peter Ellison
Tablet PC Guest
 
Posts: n/a
Re: Missing Drivers

THANKS

Yes I have tried that trick, worked for a USB hub and an external
drive.......
but for my printer, the install still stops, when it can't find a file......
sad part is that Vista does not tell me which file is missing.

Thanks again for your help

Regards
Peter.

"djrm" <djrm@discussions.microsoft.com> wrote in message
news:B919F59A-0579-4527-9832-A07BBFA361F3@microsoft.com...
> Click "Locate and install drivers software (recommended)" then "I dont
> have
> the disc show me other options" then "Browse my computer for driver
> software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked.
>
> Dont forget to say thanks ;)
>
> "Peter Ellison" wrote:
>
>> Hi
>>
>>
>>
>> New PC with clean install of Vista, by the PC manufacturer
>>
>> PC is a Shuttle XPC
>>
>>
>>
>> When attempting to attach a new device, in my case a HP 940c printer.
>>
>> What ever type of device I select from the "Add Hardware" dialog box,
>> nothing is listed in the next dialog where one would expect to see a list
>> of
>> manufacturers. Just the message "No drivers available" or something like
>> that.
>>
>>
>>
>> It has been suggested by someone in the Printers new group that the Reg
>> key
>> HKLM\Software\Microsoft\Windows\CurrentVersion should be changed.
>>
>>
>>
>> This key originally was set to %SystemRoot%\inf
>>
>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore;
>> %SystemRoot%\inf
>>
>>
>>
>> Now I do get a list of Manufacturers and can now find listed my HP 940c
>> printer.
>>
>> But... When it starts to install, about half way through it will stop,
>> and
>> the message "Core program" is missing.
>>
>>
>>
>> One point of interest, if I select Windows Update for the list of
>> drivers,
>> HP is not listed....
>>
>>
>>
>> I need help
>>
>> Peter
>>
>>


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  #5 (permalink)  
Old 04-12-2007, 01:01 PM
Peter Ellison
Tablet PC Guest
 
Posts: n/a
Re: Missing Drivers

THANKS

Yes I have tried that trick, worked for a USB hub and an external
drive.......
but for my printer, the install still stops, when it can't find a file......
sad part is that Vista does not tell me which file is missing.

Thanks again for your help

Regards
Peter.

"djrm" <djrm@discussions.microsoft.com> wrote in message
news:B919F59A-0579-4527-9832-A07BBFA361F3@microsoft.com...
> Click "Locate and install drivers software (recommended)" then "I dont
> have
> the disc show me other options" then "Browse my computer for driver
> software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked.
>
> Dont forget to say thanks ;)
>
> "Peter Ellison" wrote:
>
>> Hi
>>
>>
>>
>> New PC with clean install of Vista, by the PC manufacturer
>>
>> PC is a Shuttle XPC
>>
>>
>>
>> When attempting to attach a new device, in my case a HP 940c printer.
>>
>> What ever type of device I select from the "Add Hardware" dialog box,
>> nothing is listed in the next dialog where one would expect to see a list
>> of
>> manufacturers. Just the message "No drivers available" or something like
>> that.
>>
>>
>>
>> It has been suggested by someone in the Printers new group that the Reg
>> key
>> HKLM\Software\Microsoft\Windows\CurrentVersion should be changed.
>>
>>
>>
>> This key originally was set to %SystemRoot%\inf
>>
>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore;
>> %SystemRoot%\inf
>>
>>
>>
>> Now I do get a list of Manufacturers and can now find listed my HP 940c
>> printer.
>>
>> But... When it starts to install, about half way through it will stop,
>> and
>> the message "Core program" is missing.
>>
>>
>>
>> One point of interest, if I select Windows Update for the list of
>> drivers,
>> HP is not listed....
>>
>>
>>
>> I need help
>>
>> Peter
>>
>>


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  #6 (permalink)  
Old 04-12-2007, 01:01 PM
Peter Ellison
Tablet PC Guest
 
Posts: n/a
Re: Missing Drivers

THANKS

Yes I have tried that trick, worked for a USB hub and an external
drive.......
but for my printer, the install still stops, when it can't find a file......
sad part is that Vista does not tell me which file is missing.

Thanks again for your help

Regards
Peter.

"djrm" <djrm@discussions.microsoft.com> wrote in message
news:B919F59A-0579-4527-9832-A07BBFA361F3@microsoft.com...
> Click "Locate and install drivers software (recommended)" then "I dont
> have
> the disc show me other options" then "Browse my computer for driver
> software
> (advanced)" Chose the location "C:\Windows" and make sure the "include
> subfolders" is ticked.
>
> Dont forget to say thanks ;)
>
> "Peter Ellison" wrote:
>
>> Hi
>>
>>
>>
>> New PC with clean install of Vista, by the PC manufacturer
>>
>> PC is a Shuttle XPC
>>
>>
>>
>> When attempting to attach a new device, in my case a HP 940c printer.
>>
>> What ever type of device I select from the "Add Hardware" dialog box,
>> nothing is listed in the next dialog where one would expect to see a list
>> of
>> manufacturers. Just the message "No drivers available" or something like
>> that.
>>
>>
>>
>> It has been suggested by someone in the Printers new group that the Reg
>> key
>> HKLM\Software\Microsoft\Windows\CurrentVersion should be changed.
>>
>>
>>
>> This key originally was set to %SystemRoot%\inf
>>
>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore;
>> %SystemRoot%\inf
>>
>>
>>
>> Now I do get a list of Manufacturers and can now find listed my HP 940c
>> printer.
>>
>> But... When it starts to install, about half way through it will stop,
>> and
>> the message "Core program" is missing.
>>
>>
>>
>> One point of interest, if I select Windows Update for the list of
>> drivers,
>> HP is not listed....
>>
>>
>>
>> I need help
>>
>> Peter
>>
>>


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