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| Vista Hardware microsoft.public.windows.vista.hardware_devices |
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04-12-2007, 01:56 PM
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| Missing Drivers Hi New PC with clean install of Vista, by the PC manufacturer PC is a Shuttle XPC When attempting to attach a new device, in my case a HP 940c printer. What ever type of device I select from the "Add Hardware" dialog box, nothing is listed in the next dialog where one would expect to see a list of manufacturers. Just the message "No drivers available" or something like that. It has been suggested by someone in the Printers new group that the Reg key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. This key originally was set to %SystemRoot%\inf I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; %SystemRoot%\inf Now I do get a list of Manufacturers and can now find listed my HP 940c printer. But... When it starts to install, about half way through it will stop, and the message "Core program" is missing. One point of interest, if I select Windows Update for the list of drivers, HP is not listed.... I need help Peter      |
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04-12-2007, 01:56 PM
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04-12-2007, 01:57 PM
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| Re: Missing Drivers I would think that this is a question for the manufacturer of the new PC. "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers I would think that this is a question for the manufacturer of the new PC. "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers I would think that this is a question for the manufacturer of the new PC. "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers I would think that this is a question for the manufacturer of the new PC. "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers I would think that this is a question for the manufacturer of the new PC. "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Just go to manufacturers website and download proper drivers for the printer and install them directly "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=blue] > Hi > > > > New PC with clean install of Vista, by the PC manufacturer > > PC is a Shuttle XPC > > > > When attempting to attach a new device, in my case a HP 940c printer. > > What ever type of device I select from the "Add Hardware" dialog box, > nothing is listed in the next dialog where one would expect to see a list > of manufacturers. Just the message "No drivers available" or something > like that. > > > > It has been suggested by someone in the Printers new group that the Reg > key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. > > > > This key originally was set to %SystemRoot%\inf > > I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; > %SystemRoot%\inf > > > > Now I do get a list of Manufacturers and can now find listed my HP 940c > printer. > > But... When it starts to install, about half way through it will stop, > and the message "Core program" is missing. > > > > One point of interest, if I select Windows Update for the list of drivers, > HP is not listed.... > > > > I need help > > Peter >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Nice try. HP report that drivers are built into Vista and not avaliable from HP Been down this road with HP support, they gave up and said it was a MS problem. Thanks any way "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Nice try. HP report that drivers are built into Vista and not avaliable from HP Been down this road with HP support, they gave up and said it was a MS problem. Thanks any way "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Nice try. HP report that drivers are built into Vista and not avaliable from HP Been down this road with HP support, they gave up and said it was a MS problem. Thanks any way "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Thanks for the advice. And I will be chacing them. But should you check the Printers and Fax new group, you will see other users with similar problem to the one that I have found. Peter. "Ludwig" <nobody@somewhere.net> wrote in message news:%23eAq0c4VHHA.1200@TK2MSFTNGP02.phx.gbl...[color=blue] >I would think that this is a question for the manufacturer of the new PC. > "roob69" <rnsyoung@optonline.net> wrote in message > news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=green] >> Just go to manufacturers website and download proper drivers for the >> printer and install them directly >> "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message >> news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=darkred] >>> Hi >>> >>> >>> >>> New PC with clean install of Vista, by the PC manufacturer >>> >>> PC is a Shuttle XPC >>> >>> >>> >>> When attempting to attach a new device, in my case a HP 940c printer. >>> >>> What ever type of device I select from the "Add Hardware" dialog box, >>> nothing is listed in the next dialog where one would expect to see a >>> list of manufacturers. Just the message "No drivers available" or >>> something like that. >>> >>> >>> >>> It has been suggested by someone in the Printers new group that the Reg >>> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >>> >>> >>> >>> This key originally was set to %SystemRoot%\inf >>> >>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >>> %SystemRoot%\inf >>> >>> >>> >>> Now I do get a list of Manufacturers and can now find listed my HP 940c >>> printer. >>> >>> But... When it starts to install, about half way through it will stop, >>> and the message "Core program" is missing. >>> >>> >>> >>> One point of interest, if I select Windows Update for the list of >>> drivers, HP is not listed.... >>> >>> >>> >>> I need help >>> >>> Peter >>>[/color] >>[/color] > >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Thanks for the advice. And I will be chacing them. But should you check the Printers and Fax new group, you will see other users with similar problem to the one that I have found. Peter. "Ludwig" <nobody@somewhere.net> wrote in message news:%23eAq0c4VHHA.1200@TK2MSFTNGP02.phx.gbl...[color=blue] >I would think that this is a question for the manufacturer of the new PC. > "roob69" <rnsyoung@optonline.net> wrote in message > news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=green] >> Just go to manufacturers website and download proper drivers for the >> printer and install them directly >> "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message >> news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=darkred] >>> Hi >>> >>> >>> >>> New PC with clean install of Vista, by the PC manufacturer >>> >>> PC is a Shuttle XPC >>> >>> >>> >>> When attempting to attach a new device, in my case a HP 940c printer. >>> >>> What ever type of device I select from the "Add Hardware" dialog box, >>> nothing is listed in the next dialog where one would expect to see a >>> list of manufacturers. Just the message "No drivers available" or >>> something like that. >>> >>> >>> >>> It has been suggested by someone in the Printers new group that the Reg >>> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >>> >>> >>> >>> This key originally was set to %SystemRoot%\inf >>> >>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >>> %SystemRoot%\inf >>> >>> >>> >>> Now I do get a list of Manufacturers and can now find listed my HP 940c >>> printer. >>> >>> But... When it starts to install, about half way through it will stop, >>> and the message "Core program" is missing. >>> >>> >>> >>> One point of interest, if I select Windows Update for the list of >>> drivers, HP is not listed.... >>> >>> >>> >>> I need help >>> >>> Peter >>>[/color] >>[/color] > >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Thanks for the advice. And I will be chacing them. But should you check the Printers and Fax new group, you will see other users with similar problem to the one that I have found. Peter. "Ludwig" <nobody@somewhere.net> wrote in message news:%23eAq0c4VHHA.1200@TK2MSFTNGP02.phx.gbl...[color=blue] >I would think that this is a question for the manufacturer of the new PC. > "roob69" <rnsyoung@optonline.net> wrote in message > news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=green] >> Just go to manufacturers website and download proper drivers for the >> printer and install them directly >> "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message >> news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=darkred] >>> Hi >>> >>> >>> >>> New PC with clean install of Vista, by the PC manufacturer >>> >>> PC is a Shuttle XPC >>> >>> >>> >>> When attempting to attach a new device, in my case a HP 940c printer. >>> >>> What ever type of device I select from the "Add Hardware" dialog box, >>> nothing is listed in the next dialog where one would expect to see a >>> list of manufacturers. Just the message "No drivers available" or >>> something like that. >>> >>> >>> >>> It has been suggested by someone in the Printers new group that the Reg >>> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >>> >>> >>> >>> This key originally was set to %SystemRoot%\inf >>> >>> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >>> %SystemRoot%\inf >>> >>> >>> >>> Now I do get a list of Manufacturers and can now find listed my HP 940c >>> printer. >>> >>> But... When it starts to install, about half way through it will stop, >>> and the message "Core program" is missing. >>> >>> >>> >>> One point of interest, if I select Windows Update for the list of >>> drivers, HP is not listed.... >>> >>> >>> >>> I need help >>> >>> Peter >>>[/color] >>[/color] > >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Nice try. HP report that drivers are built into Vista and not avaliable from HP Been down this road with HP support, they gave up and said it was a MS problem. Thanks any way "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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04-12-2007, 01:57 PM
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| Re: Missing Drivers Nice try. HP report that drivers are built into Vista and not avaliable from HP Been down this road with HP support, they gave up and said it was a MS problem. Thanks any way "roob69" <rnsyoung@optonline.net> wrote in message news:F02A94A5-4984-40D8-BDEF-4640F157167A@microsoft.com...[color=blue] > Just go to manufacturers website and download proper drivers for the > printer and install them directly > "Peter Ellison" <News@pelbuilt.demon.co.uk> wrote in message > news:uKrpvy3VHHA.5008@TK2MSFTNGP05.phx.gbl...[color=green] >> Hi >> >> >> >> New PC with clean install of Vista, by the PC manufacturer >> >> PC is a Shuttle XPC >> >> >> >> When attempting to attach a new device, in my case a HP 940c printer. >> >> What ever type of device I select from the "Add Hardware" dialog box, >> nothing is listed in the next dialog where one would expect to see a list >> of manufacturers. Just the message "No drivers available" or something >> like that. >> >> >> >> It has been suggested by someone in the Printers new group that the Reg >> key HKLM\Software\Microsoft\Windows\CurrentVersion should be changed. >> >> >> >> This key originally was set to %SystemRoot%\inf >> >> I have changed this to c:\Windows\inf; c:\windows\system32\DriverStore; >> %SystemRoot%\inf >> >> >> >> Now I do get a list of Manufacturers and can now find listed my HP 940c >> printer. >> >> But... When it starts to install, about half way through it will stop, >> and the message "Core program" is missing. >> >> >> >> One point of interest, if I select Windows Update for the list of >> drivers, HP is not listed.... >> >> >> >> I need help >> >> Peter >>[/color] >[/color] |
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