Did anyone find a solution for the Motorola Phone Tools to work with Windows
Vista ? Everytime I try to install it, it detects the cell phone, tries to
install Motorola USB modem driver and stops saying that "an error ocurred
while tring to install it" "an .inf file line is wrong or something else
...." I have already tried to run it as administrator, Win XP sp2 comp. mode
and nothing ... Always the same error. Tried all new drivers (and third
party drivers too) and nothing ...

Thanks for any help ...

"Alexandre O. M. Pereira" <prfalex******.com> wrote in message
news:A15C0CE4-54CD-456A-A996-591E992DA9A2@microsoft.com...[color=blue]
> Did anyone find a solution for the Motorola Phone Tools to work with
> Windows Vista ? Everytime I try to install it, it detects the cell phone,
> tries to install Motorola USB modem driver and stops saying that "an error
> ocurred while tring to install it" "an .inf file line is wrong or
> something else ..." I have already tried to run it as administrator, Win
> XP sp2 comp. mode and nothing ... Always the same error. Tried all new
> drivers (and third party drivers too) and nothing ...
>
> Thanks for any help ...[/color]

Call them...

In the US... 1-800-734-5871

Use valid Vista drivers from the manufacturer.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



"Alexandre O. M. Pereira" <prfalex******.com> wrote in message
news:A15C0CE4-54CD-456A-A996-591E992DA9A2@microsoft.com...[color=blue]
> Did anyone find a solution for the Motorola Phone Tools to work with
> Windows Vista ? Everytime I try to install it, it detects the cell phone,
> tries to install Motorola USB modem driver and stops saying that "an error
> ocurred while tring to install it" "an .inf file line is wrong or
> something else ..." I have already tried to run it as administrator, Win
> XP sp2 comp. mode and nothing ... Always the same error. Tried all new
> drivers (and third party drivers too) and nothing ...
>
> Thanks for any help ...[/color]

You need an updated version from Motorola. That's the only possible
"solution".

--
Richard G. Harper [MVP Shell/User] [email]rgharper******.com[/email]
* NEW! Catch my blog ... [url]http://msmvps.com/blogs/rgharper/[/url]
* PLEASE post all messages and replies in the newsgroups
* The Website - [url]http://rgharper.mvps.org/[/url]
* HELP us help YOU ... [url]http://www.dts-l.org/goodpost.htm[/url]


"Alexandre O. M. Pereira" <prfalex******.com> wrote in message
news:A15C0CE4-54CD-456A-A996-591E992DA9A2@microsoft.com...[color=blue]
> Did anyone find a solution for the Motorola Phone Tools to work with
> Windows Vista ? Everytime I try to install it, it detects the cell phone,
> tries to install Motorola USB modem driver and stops saying that "an error
> ocurred while tring to install it" "an .inf file line is wrong or
> something else ..." I have already tried to run it as administrator, Win
> XP sp2 comp. mode and nothing ... Always the same error. Tried all new
> drivers (and third party drivers too) and nothing ...
>
> Thanks for any help ...[/color]

Right click on the MPT installation and run it as an Admin.. You need
elevated privildeges to install it. I have Vista RTM, and MPT has been
working fine since the middle of December.

--
The personal opinion of
Gary G. Little

"Richard G. Harper" <rgharper@email.com> wrote in message
news:Op5jFqoOHHA.2140@TK2MSFTNGP03.phx.gbl...[color=blue]
> You need an updated version from Motorola. That's the only possible
> "solution".
>
> --
> Richard G. Harper [MVP Shell/User] [email]rgharper******.com[/email]
> * NEW! Catch my blog ... [url]http://msmvps.com/blogs/rgharper/[/url]
> * PLEASE post all messages and replies in the newsgroups
> * The Website - [url]http://rgharper.mvps.org/[/url]
> * HELP us help YOU ... [url]http://www.dts-l.org/goodpost.htm[/url]
>
>
> "Alexandre O. M. Pereira" <prfalex******.com> wrote in message
> news:A15C0CE4-54CD-456A-A996-591E992DA9A2@microsoft.com...[color=green]
>> Did anyone find a solution for the Motorola Phone Tools to work with
>> Windows Vista ? Everytime I try to install it, it detects the cell phone,
>> tries to install Motorola USB modem driver and stops saying that "an
>> error ocurred while tring to install it" "an .inf file line is wrong or
>> something else ..." I have already tried to run it as administrator, Win
>> XP sp2 comp. mode and nothing ... Always the same error. Tried all new
>> drivers (and third party drivers too) and nothing ...
>>
>> Thanks for any help ...[/color]
>
>[/color]

Version 4.3.6c works perfectly on my ultimate RTM. I couldn't get my
earlier-version software to work AT ALL - not to update or install or
recognize the phone, so I had to email my license number in order to get
access to the complete download. I contacted them through the BVRP site.
They said they didn't have their vista software ready, but this version
works "like the book said".

BTW, I could get the MPT to install and work on some of the earlier vista
beta versions, but not on the rtm. Go figure!


"Alexandre O. M. Pereira" <prfalex******.com> wrote in message
news:A15C0CE4-54CD-456A-A996-591E992DA9A2@microsoft.com...[color=blue]
> Did anyone find a solution for the Motorola Phone Tools to work with
> Windows Vista ? Everytime I try to install it, it detects the cell phone,
> tries to install Motorola USB modem driver and stops saying that "an error
> ocurred while tring to install it" "an .inf file line is wrong or
> something else ..." I have already tried to run it as administrator, Win
> XP sp2 comp. mode and nothing ... Always the same error. Tried all new
> drivers (and third party drivers too) and nothing ...
>
> Thanks for any help ...[/color]

You need MPT 4.3.6c and an updated driver from [url]www.bvrpforums.com/drivertool[/url]
in order to connect your phone in Vista.
--
Jesús Guinda


"Alexandre O. M. Pereira" wrote:
[color=blue]
> Did anyone find a solution for the Motorola Phone Tools to work with Windows
> Vista ? Everytime I try to install it, it detects the cell phone, tries to
> install Motorola USB modem driver and stops saying that "an error ocurred
> while tring to install it" "an .inf file line is wrong or something else
> ..." I have already tried to run it as administrator, Win XP sp2 comp. mode
> and nothing ... Always the same error. Tried all new drivers (and third
> party drivers too) and nothing ...
>
> Thanks for any help ...
>[/color]