Something to try,

Right click computer and select Manage,
After the new window opens, click Device Manager,
Then DVD/CD-ROM drives,
If you see a down arrow after you expand the drive,
right click and Enable it.

"Bagelman" <guest@unknown-email.com> wrote in message
news:d5d1acdee3f1d4032fb793ae8ae20e44@nntp-gateway.com...[color=blue]
>
> I had just got done fending off a virus on my computer (vista home
> premium, 32bit). Had to uninstall/reinstall QuickBooks because it wasn't
> working. I also went through and cleaned up everything I could from the
> computer, and turned off anything I thought was unneccessary. QB got
> through with the installation, but is not on my computer anywhere (I've
> checked everything I know how to check), and when I went to
> re-re-install, the computer does not recognize that there is anything in
> the disk drive.
> Any suggestions/tips/comments/proposals? Thanks in advance.
> -da Bagel
>
>
> --
> Bagelman[/color]