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  #1 (permalink)  
Old 01-19-2009, 12:10 PM
Dave
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Distorted System Sounds

Whenever I change the default systems sounds, those files are distorted when
they play. Example, if I change the Empty Recycle Bin sound file from the
default, it will be distorted. When I use the default sounds, they are fine.

I try playing the files through Windows Media Player manually and they play
fine. They are only distorted when they are assigned as a system sound.
Music also plays without any problems. The sound files I am using are the
same files I've used on all of my past computers and laptops and have never
had a problem with them.

System Specs:

Motherboard: Intel P45 Extreme DP45SG
Processor: Intel Q9650
RAM: 8GB DDR3 (4 x 2GB 1333MHz DIMMs)
OS: Vista Enterprise 64 bit with SP1 - fully patched
Audio: Intel Onboard using the latest drivers/software from the Intel site
Graphics: NVidia XFX GeForce 9800GTX+

Has anyone seen anything like this? If so, do you know how to fix it or at
least what the problem is?

Thanks!
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Old 01-19-2009, 12:10 PM
  #2 (permalink)  
Old 01-19-2009, 12:10 PM
trouble
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Re: Distorted System Sounds

Do you use hibernate?
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  #3 (permalink)  
Old 01-19-2009, 12:10 PM
Dave
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Re: Distorted System Sounds

Nope.

"trouble" wrote:
[color=blue]
> Do you use hibernate?
>[/color]
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  #4 (permalink)  
Old 01-19-2009, 12:11 PM
Timothy Davis [MSFT]
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Re: Distorted System Sounds

What format are you custom sound files in (.wav/.mp3/.wmv)?

How big are these files?
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  #5 (permalink)  
Old 01-19-2009, 12:11 PM
Dave
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Re: Distorted System Sounds

..wav

"Timothy Davis [MSFT]" wrote:
[color=blue]
> What format are you custom sound files in (.wav/.mp3/.wmv)?
>
> How big are these files?[/color]
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  #6 (permalink)  
Old 01-19-2009, 12:11 PM
Dick D.
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Re: Distorted System Sounds

Dave <Dave@discussions.microsoft.com> wrote:
[color=blue]
>.wav[/color]

He also asked HOW BIG?
[color=blue]
>"Timothy Davis [MSFT]" wrote:
>[color=green]
>> What format are you custom sound files in (.wav/.mp3/.wmv)?
>>
>> How big are these files?[/color][/color]
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  #7 (permalink)  
Old 01-19-2009, 12:11 PM
Dave
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Re: Distorted System Sounds

Sorry about that. Anywhere from 10K to around 500K. I've tried this with
several different .wav files.

"Dick D." wrote:
[color=blue]
> Dave <Dave@discussions.microsoft.com> wrote:
>[color=green]
> >.wav[/color]
>
> He also asked HOW BIG?
>[color=green]
> >"Timothy Davis [MSFT]" wrote:
> >[color=darkred]
> >> What format are you custom sound files in (.wav/.mp3/.wmv)?
> >>
> >> How big are these files?[/color][/color]
>[/color]
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  #8 (permalink)  
Old 01-19-2009, 12:33 PM
Owen
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RE: Distorted System Sounds

I have the SAME issue. with an HP HDX 18 running Vista 64. I looked at the
file sizes on the included system files and they are waaay bigger for the
length of recording than the stuff I wanted to switch to. For instance:
Random system wav file: 1411kbps bit rate. The wave file I wanted to change
to: 88kbps. I am pretty sure that is the problem, the question for our
friends at the "Redmond Mother Ship" is what can we do about it?

"Dave" wrote:
[color=blue]
> Whenever I change the default systems sounds, those files are distorted when
> they play. Example, if I change the Empty Recycle Bin sound file from the
> default, it will be distorted. When I use the default sounds, they are fine.
>
> I try playing the files through Windows Media Player manually and they play
> fine. They are only distorted when they are assigned as a system sound.
> Music also plays without any problems. The sound files I am using are the
> same files I've used on all of my past computers and laptops and have never
> had a problem with them.
>
> System Specs:
>
> Motherboard: Intel P45 Extreme DP45SG
> Processor: Intel Q9650
> RAM: 8GB DDR3 (4 x 2GB 1333MHz DIMMs)
> OS: Vista Enterprise 64 bit with SP1 - fully patched
> Audio: Intel Onboard using the latest drivers/software from the Intel site
> Graphics: NVidia XFX GeForce 9800GTX+
>
> Has anyone seen anything like this? If so, do you know how to fix it or at
> least what the problem is?
>
> Thanks![/color]
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  #9 (permalink)  
Old 01-26-2009, 04:50 PM
Owen
Newsgroup Contributor
 
Posts: n/a
RE: Distorted System Sounds

Dave,

If you are checking these, you'll find out that Microsoft has been NO help.
In their defense, it isn't a vista problem. I had the same issue and
reinstalled drivers and everything. I happened to notice that the defaukt
format on the sound card (Manage Audio Devices--Speakers and
Headphones--Properties--Advanced Tab, the sample rate and audio depth when
running in shared mode was 16 bit, 44100 hz (CD quality) I upped it to the
max (24 bit, 192000 hz (Studio Quality)) and the files work fine. This
SHOULD fix the problem. Cheers!

"Dave" wrote:
[color=blue]
> Whenever I change the default systems sounds, those files are distorted when
> they play. Example, if I change the Empty Recycle Bin sound file from the
> default, it will be distorted. When I use the default sounds, they are fine.
>
> I try playing the files through Windows Media Player manually and they play
> fine. They are only distorted when they are assigned as a system sound.
> Music also plays without any problems. The sound files I am using are the
> same files I've used on all of my past computers and laptops and have never
> had a problem with them.
>
> System Specs:
>
> Motherboard: Intel P45 Extreme DP45SG
> Processor: Intel Q9650
> RAM: 8GB DDR3 (4 x 2GB 1333MHz DIMMs)
> OS: Vista Enterprise 64 bit with SP1 - fully patched
> Audio: Intel Onboard using the latest drivers/software from the Intel site
> Graphics: NVidia XFX GeForce 9800GTX+
>
> Has anyone seen anything like this? If so, do you know how to fix it or at
> least what the problem is?
>
> Thanks![/color]
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