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| Re: update to problem with Sigma Tel Audio drivers Why would you? if you want your sound card/chip disabled in the bios, I suppose you could go in there and disable it, I let the m/s driver install, sp1 installed, then, after sp1 I downloaded the sigma tel driver and reinstalled, my sound is now working fine....I never disabled anything in the bios. "robinb" <robinbk9_nospam@msn.com> wrote in message news:12DC3862-8044-4771-BAED-514267A21818@microsoft.com...[color=blue] > yes but that doesn't take it out of the bios > robin > "Justbob30" <NoThank@you.com> wrote in message > news:6F0BF433-1739-44F2-8D5C-A0E9421964B7@microsoft.com...[color=green] >> uninstalled from add/remove programs. >> >> "robinb" <robinbk9_nospam@msn.com> wrote in message >> news:7B71E429-6BBE-4980-AC62-2D9A6C07A209@microsoft.com...[color=darkred] >>> explain how you removed the driver (besides going into device manger and >>> uninstalling the driver from there). How did you take it out from the >>> bios? >>> thanks >>> robin >>> "Justbob30" <NoThank@you.com> wrote in message >>> news:BA55C893-9CF7-4490-85D0-0DDD742B4C94@microsoft.com... >>>>I did the 2nd thing removed the sigma tel driver, allowed vista to find >>>>the m/s driver (reboot) sp1 became available, installed it, confirmed >>>>everything was working to my liking, downloaded and reinstalled the old >>>>sigma tel driver, no problems....worked both on my Dell e-520 desktop >>>>(with a oem upgrade to Vista) & my 6750 laptop (factory installed >>>>Vista)....both were home prem. >>>> >>>> "robinb" <robinbk9_nospam@msn.com> wrote in message >>>> news:6EF61406-3AB7-44DD-AF77-1E346FE5D4D0@microsoft.com... >>>>> I called microsoft yesterday asking what will be done via this problem >>>>> for >>>>> those who cannot get updated drivers for the Sigma Tel audio driver. >>>>> The >>>>> problem is Sigma no longer makes audio drivers and passed it off to >>>>> another >>>>> company who told me they are not making updated drivers at all for >>>>> this type >>>>> of audio codec. >>>>> So how do you get updated drivers if you cannot? I have been on many >>>>> forums >>>>> via Dell and Gateway and thousand of customers have the same problem. >>>>> >>>>> First microsoft was giving advise to uninstall the driver and allow >>>>> Vista to >>>>> find its own drivers for this. >>>>> Many did this and found they still had no sound. >>>>> >>>>> Microsoft also said to uninstall drivers, put sp1 on and then reput >>>>> back the >>>>> driver for sigman tel. >>>>> Many who did this found after the sp1 install, when trying to put back >>>>> the >>>>> driver, Vista now came back with an error msg saying "This driver is >>>>> not >>>>> compatable for Vista" >>>>> so they wound up again with no sound. >>>>> >>>>> Well after talking to the tech and he confirmed that this is what was >>>>> being >>>>> said- now when people call in they are telling them not do do anything >>>>> and >>>>> wait because microsoft is working on a solution to this. >>>>> >>>>> They say it will show up in Windows Update either a patch or fix for >>>>> this >>>>> problem. >>>>> >>>>> I received this morning an email from microsoft that I am passing in >>>>> here, >>>>> some of the info like email or confirmation number has been taken out >>>>> just >>>>> for security. >>>>> >>>>> see below >>>>> >>>>> this will confirm what microsoft told me, I received an email today >>>>> >>>>> >>>>> >>>>> This is Smitha Nair with Microsoft Windows Technical Support. >>>>> >>>>> I am following up regarding your Windows service request . Here is an >>>>> outline of the steps that we agreed upon during our call: >>>>> >>>>> Problem Description: >>>>> Needs information on installing service pack 1 on a computer with >>>>> sigmatel >>>>> audio drivers. >>>>> >>>>> Troubleshooting Performed: >>>>> We did not perform any troubleshooting onthe computer. >>>>> >>>>> Action Plan: >>>>> Kindly wait for further updates from microsoft which addresses the >>>>> sigma >>>>> audio driver compatibilty issues with service pack1. >>>>> >>>>> My goal is to ensure that your experience with Microsoft Windows >>>>> Technical >>>>> Support leaves you pleased with our products and services. >>>>> >>>>> If you have any feedback regarding Microsoft support, we would be glad >>>>> to >>>>> hear from you. If you would feel more comfortable speaking with >>>>> someone >>>>> else regarding my service, Sumit , my manager, would be very happy to >>>>> hear >>>>> your comments and suggestions. >>>>> >>>>> >>>>> Robin >>>> >>>[/color][/color] >[/color] |
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| Re: update to problem with Sigma Tel Audio drivers Has there been a solution to this problem yet? "Mike Hall - MVP" wrote: [color=blue] > "robinb" <robinbk9_nospam@msn.com> wrote in message > news:6EF61406-3AB7-44DD-AF77-1E346FE5D4D0@microsoft.com...[color=green] > >I called microsoft yesterday asking what will be done via this problem for > > those who cannot get updated drivers for the Sigma Tel audio driver. The > > problem is Sigma no longer makes audio drivers and passed it off to > > another > > company who told me they are not making updated drivers at all for this > > type > > of audio codec. > > So how do you get updated drivers if you cannot? I have been on many > > forums > > via Dell and Gateway and thousand of customers have the same problem. > > > > First microsoft was giving advise to uninstall the driver and allow Vista > > to > > find its own drivers for this. > > Many did this and found they still had no sound. > > > > Microsoft also said to uninstall drivers, put sp1 on and then reput back > > the > > driver for sigman tel. > > Many who did this found after the sp1 install, when trying to put back the > > driver, Vista now came back with an error msg saying "This driver is not > > compatable for Vista" > > so they wound up again with no sound. > > > > Well after talking to the tech and he confirmed that this is what was > > being > > said- now when people call in they are telling them not do do anything and > > wait because microsoft is working on a solution to this. > > > > They say it will show up in Windows Update either a patch or fix for this > > problem. > > > > I received this morning an email from microsoft that I am passing in here, > > some of the info like email or confirmation number has been taken out just > > for security. > > > > see below > > > > this will confirm what microsoft told me, I received an email today > > > > > > > > This is Smitha Nair with Microsoft Windows Technical Support. > > > > I am following up regarding your Windows service request . Here is an > > outline of the steps that we agreed upon during our call: > > > > Problem Description: > > Needs information on installing service pack 1 on a computer with sigmatel > > audio drivers. > > > > Troubleshooting Performed: > > We did not perform any troubleshooting onthe computer. > > > > Action Plan: > > Kindly wait for further updates from microsoft which addresses the sigma > > audio driver compatibilty issues with service pack1. > > > > My goal is to ensure that your experience with Microsoft Windows Technical > > Support leaves you pleased with our products and services. > > > > If you have any feedback regarding Microsoft support, we would be glad to > > hear from you. If you would feel more comfortable speaking with someone > > else regarding my service, Sumit , my manager, would be very happy to hear > > your comments and suggestions. > > > > > > Robin[/color] > > > If you have a desktop machine with integrated sound, you can go into BIOS > and disable it, then fitting a 3rd party sound card into an available slot.. > > -- > Mike Hall - MVP > How to construct a good post.. > [url]http://dts-l.com/goodpost.htm[/url] > How to use the Microsoft Product Support Newsgroups.. > [url]http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc[/url] > Mike's Window - My Blog.. > [url]http://msmvps.com/blogs/mikehall/default.aspx[/url] > > > > >[/color] |
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| Re: update to problem with Sigma Tel Audio drivers goatman <goatman@discussions.microsoft.com> wrote: [color=blue] >Has there been a solution to this problem yet?[/color] It's generally a futile endeavor to try to get a reply from people in a thread that has been dead for over a freaking year. |
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