DVD drive was working fine until I loaded Norton AV. Then, whenever I put a
disk in the drive I get a BSOD. Thought I could fix the problem by replacing
Norton with BitDefender but I have the same problem. After uninstalling
Norton, but before installing BitDefender, the drive was fine. I've seen the
upper/lower filter posts and I don't have these entries in my registry. I've
talked to Dell - they just want me to re-install Windows (I don't buy it). I
talked to BitDefender - they blame Windows too. On the BSOD I get a
fltmgr.sys error

Did you use the Norton Removal Tool?

Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT...05033108162039
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"PilsnerBoy" <PilsnerBoy@discussions.microsoft.com> wrote in message
news:0F0FC458-71D8-4627-95C2-B65ADB7A7B12@microsoft.com...
> DVD drive was working fine until I loaded Norton AV. Then, whenever I put
> a
> disk in the drive I get a BSOD. Thought I could fix the problem by
> replacing
> Norton with BitDefender but I have the same problem. After uninstalling
> Norton, but before installing BitDefender, the drive was fine. I've seen
> the
> upper/lower filter posts and I don't have these entries in my registry.
> I've
> talked to Dell - they just want me to re-install Windows (I don't buy it).
> I
> talked to BitDefender - they blame Windows too. On the BSOD I get a
> fltmgr.sys error

seems like this is a common problem people loosing their dvd drives in
vista.
I run avg with vista ultimate works fine
"PilsnerBoy" <PilsnerBoy@discussions.microsoft.com> wrote in message
news:0F0FC458-71D8-4627-95C2-B65ADB7A7B12@microsoft.com...
> DVD drive was working fine until I loaded Norton AV. Then, whenever I put
> a
> disk in the drive I get a BSOD. Thought I could fix the problem by
> replacing
> Norton with BitDefender but I have the same problem. After uninstalling
> Norton, but before installing BitDefender, the drive was fine. I've seen
> the
> upper/lower filter posts and I don't have these entries in my registry.
> I've
> talked to Dell - they just want me to re-install Windows (I don't buy it).
> I
> talked to BitDefender - they blame Windows too. On the BSOD I get a
> fltmgr.sys error

I get the same thing. I have no DVD drive and get the FLTMGR.SYS error every
and any time I put in a disk. I Run vista home premium and use avast and
mcaffe security center.

Please some one offer me a real solution. Thus far I see nothing usefull.

Thanks,