Hi,

Hope someone can help. I have an Advent 7113 laptop and the DVD / CD drive
has stopped reading anything. I have no evidence in device manager that
there is a problem (i.e. no symbols) and the drive also seems to be making
noises when trying to read.

Is there a software issue or update that I can download . . . please help!!!

Many thanks for any replies.

Shaun

shaun wrote:
[color=blue]
> Hi,
>
> Hope someone can help. I have an Advent 7113 laptop and the DVD / CD
> drive
> has stopped reading anything. I have no evidence in device manager that
> there is a problem (i.e. no symbols) and the drive also seems to be making
> noises when trying to read.
>
> Is there a software issue or update that I can download . . . please
> help!!![/color]

As a quick test to see if the drive has died, try using a bootable CD/DVD
such as your Vista DVD (if you have a full retail copy), an XP install CD,
or a rescue CD such as Knoppix. You may need to change the boot order in
the BIOS to optical drive first if it isn't set that way already.

Accessing the BIOS
[url]http://michaelstevenstech.com/bios_manufacturer.htm[/url]
[url]http://www.uktsupport.co.uk/reference/biosp.htm[/url]
[url]http://www.computerhope.com/issues/ch000235.htm[/url]

If the computer will not boot from a known-working, known-bootable CD then
the drive itself has probably died. This is not uncommon, particularly on
laptops. In that case, contact the laptop mftr.'s tech support for
repair/replacement.

Malke
--
MS-MVP
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
Don't Panic!