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  #1 (permalink)  
Old 01-16-2008, 07:00 PM
Vista_is_the_new_ME
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MISSING SATA HARD DRIVE

I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
week later the slave drive disappeared. The BIOS recognizes the drive, but
Vista doesn't. I've seen enough threads on here w/ no resolution. System
restore is not an answer.

Microsoft - Fix the problem.
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Old 01-16-2008, 07:00 PM
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  #2 (permalink)  
Old 01-16-2008, 07:00 PM
Colin Barnhorst
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Re: MISSING SATA HARD DRIVE

SATA drives are not master and slave. They each are on separate
controllers.

"Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com> wrote
in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
>I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> week later the slave drive disappeared. The BIOS recognizes the drive,
> but
> Vista doesn't. I've seen enough threads on here w/ no resolution. System
> restore is not an answer.
>
> Microsoft - Fix the problem.


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  #3 (permalink)  
Old 01-16-2008, 07:10 PM
Vista_is_the_new_ME
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Re: MISSING SATA HARD DRIVE

you're splitting hairs....your response didn't fix the problem.



"Colin Barnhorst" wrote:

> SATA drives are not master and slave. They each are on separate
> controllers.
>
> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com> wrote
> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> > week later the slave drive disappeared. The BIOS recognizes the drive,
> > but
> > Vista doesn't. I've seen enough threads on here w/ no resolution. System
> > restore is not an answer.
> >
> > Microsoft - Fix the problem.

>

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  #4 (permalink)  
Old 01-16-2008, 07:20 PM
Colin Barnhorst
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Re: MISSING SATA HARD DRIVE

Is this a laptop or desktop? Is this "slave" drive internal or external?
What were you doing when it "disappeared"? Disappeared from where? How
about some details to work with.

"Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
> you're splitting hairs....your response didn't fix the problem.
>
>
>
> "Colin Barnhorst" wrote:
>
>> SATA drives are not master and slave. They each are on separate
>> controllers.
>>
>> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
>> wrote
>> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
>> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
>> >a
>> > week later the slave drive disappeared. The BIOS recognizes the drive,
>> > but
>> > Vista doesn't. I've seen enough threads on here w/ no resolution.
>> > System
>> > restore is not an answer.
>> >
>> > Microsoft - Fix the problem.

>>


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  #5 (permalink)  
Old 01-16-2008, 09:20 PM
Anilu Regina
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Re: MISSING SATA HARD DRIVE

I have a similar problem. Perhaps we can help each other. I have a Dell
with an Intel processor running XP. I recently bought a new Acer with an AMD
dual-core processor with Vista on it. I installed the old hard drive from
the Dell into an empty bay in the Acer. My new computer doesn't even show
the old hard drive under My Computer, even though it's connected properly and
Device Manager and CMOS say it's there. Any suggestions? I want the old HD
as is in the new computer--not to have to transfer all the files over and
waste space.
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  #6 (permalink)  
Old 01-17-2008, 04:50 AM
Vista_is_the_new_ME
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Re: MISSING SATA HARD DRIVE

Details: The computer is a desktop. The "slave" is an internal drive. I was
using the computer for a week and everything was functional. If you search
this forum, a lot of endusers are experiencing the same issue. I was
thinking of what changes occurred prior to to going missing. Windows
autoupdated....so, with that in mind, I did a system restore back to a point
prior to the updates. Bingo, the drive reappears. So, it's seams that
something in one of the patches/updates is the issue. I don't have the time
to do a tiral and error to isolate exactly what udate is causing the issue.

Aren't there any microsoft moderators in this forum to help trouble shoot
theses issues?...or report them to the quality team?

Thanks.

"Colin Barnhorst" wrote:

> Is this a laptop or desktop? Is this "slave" drive internal or external?
> What were you doing when it "disappeared"? Disappeared from where? How
> about some details to work with.
>
> "Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
> message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
> > you're splitting hairs....your response didn't fix the problem.
> >
> >
> >
> > "Colin Barnhorst" wrote:
> >
> >> SATA drives are not master and slave. They each are on separate
> >> controllers.
> >>
> >> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
> >> wrote
> >> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
> >> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> >> >a
> >> > week later the slave drive disappeared. The BIOS recognizes the drive,
> >> > but
> >> > Vista doesn't. I've seen enough threads on here w/ no resolution.
> >> > System
> >> > restore is not an answer.
> >> >
> >> > Microsoft - Fix the problem.
> >>

>

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  #7 (permalink)  
Old 01-17-2008, 05:40 AM
Colin Barnhorst
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Re: MISSING SATA HARD DRIVE

No. The public newsgroups are not moderated by MS. The managed newsgroups
on the privatenews servers are moderated.

"Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
message news:72C0B5F4-0B86-49B1-B6E7-4B3C3C007145@microsoft.com...
> Details: The computer is a desktop. The "slave" is an internal drive. I
> was
> using the computer for a week and everything was functional. If you
> search
> this forum, a lot of endusers are experiencing the same issue. I was
> thinking of what changes occurred prior to to going missing. Windows
> autoupdated....so, with that in mind, I did a system restore back to a
> point
> prior to the updates. Bingo, the drive reappears. So, it's seams that
> something in one of the patches/updates is the issue. I don't have the
> time
> to do a tiral and error to isolate exactly what udate is causing the
> issue.
>
> Aren't there any microsoft moderators in this forum to help trouble shoot
> theses issues?...or report them to the quality team?
>
> Thanks.
>
> "Colin Barnhorst" wrote:
>
>> Is this a laptop or desktop? Is this "slave" drive internal or external?
>> What were you doing when it "disappeared"? Disappeared from where? How
>> about some details to work with.
>>
>> "Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote
>> in
>> message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
>> > you're splitting hairs....your response didn't fix the problem.
>> >
>> >
>> >
>> > "Colin Barnhorst" wrote:
>> >
>> >> SATA drives are not master and slave. They each are on separate
>> >> controllers.
>> >>
>> >> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
>> >> wrote
>> >> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
>> >> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine,
>> >> >then
>> >> >a
>> >> > week later the slave drive disappeared. The BIOS recognizes the
>> >> > drive,
>> >> > but
>> >> > Vista doesn't. I've seen enough threads on here w/ no resolution.
>> >> > System
>> >> > restore is not an answer.
>> >> >
>> >> > Microsoft - Fix the problem.
>> >>

>>


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  #8 (permalink)  
Old 01-17-2008, 10:10 AM
Frank R.
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Posts: n/a
Re: MISSING SATA HARD DRIVE

I have a somewhat simular problem with Vista. I have an external HD that is
not recognized in the My Computer window. Now, Vista doesn't recogniza my
DVD. What are some steps to look for to isolate where the problem is?

"Vista_is_the_new_ME" wrote:

> Details: The computer is a desktop. The "slave" is an internal drive. I was
> using the computer for a week and everything was functional. If you search
> this forum, a lot of endusers are experiencing the same issue. I was
> thinking of what changes occurred prior to to going missing. Windows
> autoupdated....so, with that in mind, I did a system restore back to a point
> prior to the updates. Bingo, the drive reappears. So, it's seams that
> something in one of the patches/updates is the issue. I don't have the time
> to do a tiral and error to isolate exactly what udate is causing the issue.
>
> Aren't there any microsoft moderators in this forum to help trouble shoot
> theses issues?...or report them to the quality team?
>
> Thanks.
>
> "Colin Barnhorst" wrote:
>
> > Is this a laptop or desktop? Is this "slave" drive internal or external?
> > What were you doing when it "disappeared"? Disappeared from where? How
> > about some details to work with.
> >
> > "Vista_is_the_new_ME" <VistaisthenewME@discussions.microsoft.com> wrote in
> > message news:5F2A6540-81D3-4A3F-90B9-8A8B52C3391D@microsoft.com...
> > > you're splitting hairs....your response didn't fix the problem.
> > >
> > >
> > >
> > > "Colin Barnhorst" wrote:
> > >
> > >> SATA drives are not master and slave. They each are on separate
> > >> controllers.
> > >>
> > >> "Vista_is_the_new_ME" <Vista_is_the_new_ME@discussions.microsoft.com>
> > >> wrote
> > >> in message news:8B681C29-D085-4171-AF89-CC7815C31659@microsoft.com...
> > >> >I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> > >> >a
> > >> > week later the slave drive disappeared. The BIOS recognizes the drive,
> > >> > but
> > >> > Vista doesn't. I've seen enough threads on here w/ no resolution.
> > >> > System
> > >> > restore is not an answer.
> > >> >
> > >> > Microsoft - Fix the problem.
> > >>

> >

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  #9 (permalink)  
Old 03-19-2008, 03:40 AM
theresekirchner
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Posts: n/a
Re: MISSING SATA HARD DRIVE

I am having similar issues as above, but with a removeable hard drive (USB).
In disk management, it is not there. The disk is recognized in XP computers
but not in either of my Vista computers. Why? What can I do to solve it?

"JaegerNZ" wrote:

>
> Right click my computer
> >Storage
> >Disk Management

>
> Check that they are in there.
>
>
> --
> JaegerNZ
>

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  #10 (permalink)  
Old 03-23-2008, 06:00 AM
apokon
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Posts: n/a
RE: MISSING SATA HARD DRIVE

I'd like to join in too. My second SATA drive disappears from time to time.
It seems to be when it is being heavily used. I have to power off and up then
Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran the
Write Zeros test. No problem there. But, Vista wanted to format the drive
afterwards. OK, but in the middle of the format, the drive disappears. After
powering down and up, Vista does not see the drive but the Data Lifeguard
program does.

In my searches, this seems to be a consistent problem in Vista and so far,
no resolution exists, at least that I have found.


"Vista_is_the_new_ME" wrote:

> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> week later the slave drive disappeared. The BIOS recognizes the drive, but
> Vista doesn't. I've seen enough threads on here w/ no resolution. System
> restore is not an answer.
>
> Microsoft - Fix the problem.

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  #11 (permalink)  
Old 03-23-2008, 07:40 PM
Roy Ballew
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Posts: n/a
Re: MISSING SATA HARD DRIVE

As i mentioned to the original poster, did you go into the Control Panel,
Administration Tools, Computer Mgt, then Select Disk Management.

Make sure you do NOT have any files on the disk that is giving you the
problem..

Now use the Disk Mgt to set up the disk...

See if this corrects the problem, and let us know...

I've not seen this myself.. So I'm very curious about this and if this will
fix it or not...

--
Roy Ballew


"apokon" <apokon@discussions.microsoft.com> wrote in message
news:730425E4-4F2E-463F-B082-8D9AE0081EF5@microsoft.com...
> I'd like to join in too. My second SATA drive disappears from time to
> time.
> It seems to be when it is being heavily used. I have to power off and up
> then
> Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran
> the
> Write Zeros test. No problem there. But, Vista wanted to format the drive
> afterwards. OK, but in the middle of the format, the drive disappears.
> After
> powering down and up, Vista does not see the drive but the Data Lifeguard
> program does.
>
> In my searches, this seems to be a consistent problem in Vista and so far,
> no resolution exists, at least that I have found.
>
>
> "Vista_is_the_new_ME" wrote:
>
>> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
>> a
>> week later the slave drive disappeared. The BIOS recognizes the drive,
>> but
>> Vista doesn't. I've seen enough threads on here w/ no resolution.
>> System
>> restore is not an answer.
>>
>> Microsoft - Fix the problem.


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  #12 (permalink)  
Old 03-24-2008, 08:40 AM
apokon
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Posts: n/a
Re: MISSING SATA HARD DRIVE

Roy, I have tried that many times, to no avail. Recently, I installed WDC'
Lifeguard and it runs all of its tests without a problem. However, after
writing zeroes, Vista wanted to format the drive, which I let happen. During
the middle of the format, the drive disappeared and I cannot get Vista to
recognize the drive at all now. My bios sees it and Lifeguard sees it but
Vista does not. Now I am really in a mess.
Rich

"Roy Ballew" wrote:

> As i mentioned to the original poster, did you go into the Control Panel,
> Administration Tools, Computer Mgt, then Select Disk Management.
>
> Make sure you do NOT have any files on the disk that is giving you the
> problem..
>
> Now use the Disk Mgt to set up the disk...
>
> See if this corrects the problem, and let us know...
>
> I've not seen this myself.. So I'm very curious about this and if this will
> fix it or not...
>
> --
> Roy Ballew
>
>
> "apokon" <apokon@discussions.microsoft.com> wrote in message
> news:730425E4-4F2E-463F-B082-8D9AE0081EF5@microsoft.com...
> > I'd like to join in too. My second SATA drive disappears from time to
> > time.
> > It seems to be when it is being heavily used. I have to power off and up
> > then
> > Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran
> > the
> > Write Zeros test. No problem there. But, Vista wanted to format the drive
> > afterwards. OK, but in the middle of the format, the drive disappears.
> > After
> > powering down and up, Vista does not see the drive but the Data Lifeguard
> > program does.
> >
> > In my searches, this seems to be a consistent problem in Vista and so far,
> > no resolution exists, at least that I have found.
> >
> >
> > "Vista_is_the_new_ME" wrote:
> >
> >> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> >> a
> >> week later the slave drive disappeared. The BIOS recognizes the drive,
> >> but
> >> Vista doesn't. I've seen enough threads on here w/ no resolution.
> >> System
> >> restore is not an answer.
> >>
> >> Microsoft - Fix the problem.

>
>

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  #13 (permalink)  
Old 03-24-2008, 02:10 PM
apokon
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Posts: n/a
Re: MISSING SATA HARD DRIVE

FWIW, I just finished installed SP1, initializing and formating the disk, and
running my test case that usually caused the failure in the past. It ran
successfully. Should I conclude that SP1 fixed the issue?
Rich

"Roy Ballew" wrote:

> As i mentioned to the original poster, did you go into the Control Panel,
> Administration Tools, Computer Mgt, then Select Disk Management.
>
> Make sure you do NOT have any files on the disk that is giving you the
> problem..
>
> Now use the Disk Mgt to set up the disk...
>
> See if this corrects the problem, and let us know...
>
> I've not seen this myself.. So I'm very curious about this and if this will
> fix it or not...
>
> --
> Roy Ballew
>
>
> "apokon" <apokon@discussions.microsoft.com> wrote in message
> news:730425E4-4F2E-463F-B082-8D9AE0081EF5@microsoft.com...
> > I'd like to join in too. My second SATA drive disappears from time to
> > time.
> > It seems to be when it is being heavily used. I have to power off and up
> > then
> > Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran
> > the
> > Write Zeros test. No problem there. But, Vista wanted to format the drive
> > afterwards. OK, but in the middle of the format, the drive disappears.
> > After
> > powering down and up, Vista does not see the drive but the Data Lifeguard
> > program does.
> >
> > In my searches, this seems to be a consistent problem in Vista and so far,
> > no resolution exists, at least that I have found.
> >
> >
> > "Vista_is_the_new_ME" wrote:
> >
> >> I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then
> >> a
> >> week later the slave drive disappeared. The BIOS recognizes the drive,
> >> but
> >> Vista doesn't. I've seen enough threads on here w/ no resolution.
> >> System
> >> restore is not an answer.
> >>
> >> Microsoft - Fix the problem.

>
>

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  #14 (permalink)  
Old 03-27-2008, 07:40 PM
OneDave
Tablet PC Guest
 
Posts: n/a
RE: MISSING SATA HARD DRIVE

Same problem & I have Vist SP1 installed, si I don't think it was fixed in
Vista SP1.

Frustrating
--
Dave


"apokon" wrote:

> I'd like to join in too. My second SATA drive disappears from time to time.
> It seems to be when it is being heavily used. I have to power off and up then
> Vista sees it. This time, I donwloaded the Data Lifeguard rom WDC and ran the
> Write Zeros test. No problem there. But, Vista wanted to format the drive
> afterwards. OK, but in the middle of the format, the drive disappears. After
> powering down and up, Vista does not see the drive but the Data Lifeguard
> program does.
>
> In my searches, this seems to be a consistent problem in Vista and so far,
> no resolution exists, at least that I have found.
>
>
> "Vista_is_the_new_ME" wrote:
>
> > I have a new pc w/ vista, 2 sata hard drives. Everything was fine, then a
> > week later the slave drive disappeared. The BIOS recognizes the drive, but
> > Vista doesn't. I've seen enough threads on here w/ no resolution. System
> > restore is not an answer.
> >
> > Microsoft - Fix the problem.

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  #15 (permalink)  
Old 04-21-2008, 07:10 AM
Ken K
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Posts: n/a
Hard drive Disappears under Vista

I have very similar issues...My PCis a very souped up quad-core wtih 4GB RAM and an nVidia GTX card, an 800w power supply to handle all necessary accesories. I also have a 5 year old Compaq PC that I was about to throw out. However, the new PC which has Vista Ultimate has problem recognizing my external drives. I ave 2 internal drives, a Seagate 500GB and 1TB drives that are recognized and work like a charm. The problem is that I have 2 Lacie Mini External drives that Vista recognizes, but a few minutes after accessing the drives they disappear, sometimes together, sometimes one at a time. Once they disappear, they go to the 'unknown device' section in the control panel and when I click on them Vista asks for a 'driver update', but the problem is that these drives, like many other drives, do not come with drivers...once you format them, under XP and Vista, they automatically work. I used these drives for more than a year under XP and NEVER had a problem. and when I attach them to my Old PC, still no problem....I installed SP! for Vista, and still the same problem...I do see that all over the Internet other users are having the same problem too, but no on has come up with a concrete solution. Can anyone help?
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