HP computer, vista windows home basic - 32--HP camera E317,new downloads from
microsoft for vista--have 2 other computers w windows XP--camera works fine
error notification on new computer says unable to install camera software????
control-panel (programs installed) shows up to date programs all
installed-computer shows camera connected to computer but cannot downloan
pictures--anyone have any suggestions--HP no help here

The drivers & software you have are for XP check link below for software &
drivers for Vista
[url]http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=445953&lang=en[/url]
--
Regards
Bob J
If advise given from anyone, solves problem or not, or if solved from
another source,post back & let us know.
Then we all benefit.



"Peggy" wrote:
[color=blue]
> HP computer, vista windows home basic - 32--HP camera E317,new downloads from
> microsoft for vista--have 2 other computers w windows XP--camera works fine
> error notification on new computer says unable to install camera software????
> control-panel (programs installed) shows up to date programs all
> installed-computer shows camera connected to computer but cannot downloan
> pictures--anyone have any suggestions--HP no help here[/color]

Also check link below for info on using camera w/Vista>
[url]http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00876597&lc=en&cc=us&dlc=en&product=445953&os=2093&lang=en[/url]
--
Regards
Bob J
If advise given from anyone, solves problem or not, or if solved from
another source,post back & let us know.
Then we all benefit.



"Peggy" wrote:
[color=blue]
> HP computer, vista windows home basic - 32--HP camera E317,new downloads from
> microsoft for vista--have 2 other computers w windows XP--camera works fine
> error notification on new computer says unable to install camera software????
> control-panel (programs installed) shows up to date programs all
> installed-computer shows camera connected to computer but cannot downloan
> pictures--anyone have any suggestions--HP no help here[/color]

thanks for prompt answer - however the link u sent is the same one i used to
downloand cujrrent vista software--i have also visted the other link u
provided--any other answers--i guess this thing is going to be maybe a trial
and error thing
"Peggy" wrote:
[color=blue]
> HP computer, vista windows home basic - 32--HP camera E317,new downloads from
> microsoft for vista--have 2 other computers w windows XP--camera works fine
> error notification on new computer says unable to install camera software????
> control-panel (programs installed) shows up to date programs all
> installed-computer shows camera connected to computer but cannot downloan
> pictures--anyone have any suggestions--HP no help here[/color]

Have you tried right click on download & select"Run as Administrator"
--
Regards
Bob J
If advise given from anyone, solves problem or not, or if solved from
another source,post back & let us know.
Then we all benefit.



"Peggy" wrote:
[color=blue]
> HP computer, vista windows home basic - 32--HP camera E317,new downloads from
> microsoft for vista--have 2 other computers w windows XP--camera works fine
> error notification on new computer says unable to install camera software????
> control-panel (programs installed) shows up to date programs all
> installed-computer shows camera connected to computer but cannot downloan
> pictures--anyone have any suggestions--HP no help here[/color]

yep--i did pull something else up from the vista information--there is a
patch for this but they advised unless it is causing major problems wait
until the next patch comes out--thanks for your information - I guess unless
u have any other ideas i can try i'll just hang on and wait--i actrually have
another computer i can use--just like everything to work right-u know--again
thanks

"Bob J" wrote:
[color=blue]
> Have you tried right click on download & select"Run as Administrator"
> --
> Regards
> Bob J
> If advise given from anyone, solves problem or not, or if solved from
> another source,post back & let us know.
> Then we all benefit.
>
>
>
> "Peggy" wrote:
>[color=green]
> > HP computer, vista windows home basic - 32--HP camera E317,new downloads from
> > microsoft for vista--have 2 other computers w windows XP--camera works fine
> > error notification on new computer says unable to install camera software????
> > control-panel (programs installed) shows up to date programs all
> > installed-computer shows camera connected to computer but cannot downloan
> > pictures--anyone have any suggestions--HP no help here[/color][/color]