I am trying to get Vista to recognize my Western Digital Passport 2.0 USB
drive. All I get is the dreaded USB Device not recognized message. I have a
Western Digital My Book hooked up with no problem. I have taken the My Book
off to see if that was the problem but it wasn't. I have searched for drivers
thru Device Manager but it just keeps referring to the drive as unknown
device.

The drive works fine on my other computer running Windows XP. After an hour
on the phone with tech support for Western Digital, they decided I needed the
drivers from Vista.

Has anyone else had a problem? The drive is supposed to work with Vista with
no problem. I have looked for drivers but I'm not seeing them. I'm sure I'm
overlooking them.

Can anyone help me please?

Sorry Dick - haven't come up with an answer yet. I tried to take the drive
back but of coruse couldn't because I had had it for more than 30 days. This
experience has sure soured me on Western Digital. Nothing on the package
indicated it would only work with certain versions of Vista. And to have them
give the answers they have is mind-numbing.

So it looks like I am out bucks. Shame too because I really like the size
and everything about it. Just wished it worked!

I have a 160G WD Passport. When I plug it in the USB connectors on the
face of my PC my Vista wasn't able to identify the HDD.
I plug the device in the USB connectors on the back (are on the MB - no
cable between) and I have no problems.
So in my case was not a problem of Drivers but probably was a problem
with the power over USB.

Note: the HDD works on my laptop w/o problems.

Try one of the following:
1. Identify another USB port and try again
2. buy an USB cable with 2 ports: one for power and one for data.

bsrgs,


--
Darlock
Posted via [url]http://www.vistaheads.com[/url]

I bought my 250Gb Passport (FAT32 formatted) and used it with no
problems on Vista. Now that I came back from travelling, I tried to
access my passport on my Desktop (XP SP3), so I can share the pictures
and movies with my families - so I got the same issue - driver
inexistent, drive cannot be installed and accessed.

Well, Dell claims they discovered the issue, but the solution provided
is useless. Who would encounter this issue and have the drive empty or
an extra drive to backup all the files before mbr converting?
I've tried converting the mbr from Vista anyway as described (XP won't
list the drive as it doesn't recognize it yet), but it didn't work. The
error says: "The disk you specified is not GPT formatted", whatever GPT
means (in 10 years of formatting hundreads of HDDs, it's the first time
I hear about GPT).
[url]http://tinyurl.com/5ktqq5[/url]


--
ciprianmp
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I bought my 250Gb Passport (FAT32 formatted) and used it with no
problems on Vista. Now that I came back from travelling, I tried to
access my passport on my Desktop (XP SP3), so I can share the pictures
and movies with my families - so I got the same issue - driver
inexistent, drive cannot be installed and accessed.

Well, Dell claims they discovered the issue, but the solution provided
is useless. Who would encounter this issue and have the drive empty or
an extra drive to backup all the files before mbr converting?
I've tried converting the mbr from Vista anyway as described (XP won't
list the drive as it doesn't recognize it yet), but it didn't work. The
error says: "The disk you specified is not GPT formatted", whatever GPT
means (in 10 years of formatting hundreads of HDDs, it's the first time
I hear about GPT).
[url]http://tinyurl.com/5ktqq5[/url]


--
ciprianmp
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I have Western Digital My Passport Essential 160GB
It was working fine on windows Vista SP1.
But when I upgrade to SP2 the problem appeared, my passport is not
recognized by the system and when.
I followed Darlock advice about the dual cable and it's working like a
Charm.
But I still don't understand why, any way a thousand thanks my friend.


--
rabnet
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