no, not normal. but it may help them diagnose the issue. please
continue to keep us posted here. there are quite a few people having
issues with these devices.

On Sat, 13 Oct 2007 02:55:48 -0500, coljohnhannibalsmith
<coljohnhannibalsmith.2ydtyh@no-mx.forums.net> wrote:
[color=blue]
>
>I Finally received an email from MS. They said to try it in Safe Mode
>and it worked. The device was completely stable; however, I was only
>able to perform a quick format using the default settings, which were
>FAT file system & 32KB allocation unit size. Is this normal?[/color]
--

Barb Bowman
MS Windows-MVP
[url]http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx[/url]
[url]http://blogs.digitalmediaphile.com/barb/[/url]