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  #1 (permalink)  
Old 07-30-2007, 05:50 AM
Andifoz
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Posts: n/a
Vista won't recognise memory sticks

Hi
I have just bought a new Vista Business laptop. Every flash card I insert
into my USB ports does not work. It says it has to install driver software
then searches. It then asks me to insert a disc, but as flash drives don't
come with a disc it fails to install the flash drive and I am unable to use
it. I have searched producer sites (eg Sandisk) to download drivers but they
don't seem to exist as the whole point is that they are plug and play.
Beginning to wish I could have XP back, but want to persist! Any suggestions
on how to get memory sticks to plug and play?



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Old 07-30-2007, 05:50 AM
  #2 (permalink)  
Old 07-30-2007, 08:20 AM
Neil Harley
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Posts: n/a
Re: Vista won't recognise memory sticks

Andifoz wrote:[color=blue]
> Hi
> I have just bought a new Vista Business laptop. Every flash card I insert
> into my USB ports does not work. It says it has to install driver software
> then searches. It then asks me to insert a disc, but as flash drives don't
> come with a disc it fails to install the flash drive and I am unable to use
> it. I have searched producer sites (eg Sandisk) to download drivers but they
> don't seem to exist as the whole point is that they are plug and play.
> Beginning to wish I could have XP back, but want to persist! Any suggestions
> on how to get memory sticks to plug and play?
>
>
>[/color]

Not that it helps you but I'm having the same problem. Vista sometimes
lets a memory stick work but more often than not it asks for a driver
and then can't find one so the stick won't work. Vista does the same
with my MP3 player so I can't delete files on it or put new ones on.

Roll on SP1 when USB issues will be fixed (hopefully).
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  #3 (permalink)  
Old 07-30-2007, 08:30 AM
JW
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Posts: n/a
Re: Vista won't recognise memory sticks

The following update may solve your USB port problem;

[url]http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b936003[/url]


"Neil Harley" <nomail@home.com> wrote in message
news:O0QZDwr0HHA.4928@TK2MSFTNGP03.phx.gbl...[color=blue]
> Andifoz wrote:[color=green]
>> Hi
>> I have just bought a new Vista Business laptop. Every flash card I insert
>> into my USB ports does not work. It says it has to install driver
>> software then searches. It then asks me to insert a disc, but as flash
>> drives don't come with a disc it fails to install the flash drive and I
>> am unable to use it. I have searched producer sites (eg Sandisk) to
>> download drivers but they don't seem to exist as the whole point is that
>> they are plug and play. Beginning to wish I could have XP back, but want
>> to persist! Any suggestions on how to get memory sticks to plug and play?
>>
>>
>>[/color]
>
> Not that it helps you but I'm having the same problem. Vista sometimes
> lets a memory stick work but more often than not it asks for a driver and
> then can't find one so the stick won't work. Vista does the same with my
> MP3 player so I can't delete files on it or put new ones on.
>
> Roll on SP1 when USB issues will be fixed (hopefully).[/color]

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  #4 (permalink)  
Old 07-30-2007, 11:50 AM
Neil Harley
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Posts: n/a
Re: Vista won't recognise memory sticks

JW wrote:[color=blue]
> The following update may solve your USB port problem;
>
> [url]http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b936003[/url]
>[/color]


Thanks for this JW.

However, I'm not phoning MS at my cost (on an 0870 Premium rate number
at that!!) and then a possible charge for a fix to something that isn't
my making.
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  #5 (permalink)  
Old 07-30-2007, 12:10 PM
Cal Bear '66
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Posts: n/a
Re: Vista won't recognise memory sticks

Here is the URL for requesting a hotfix:

[url]https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix[/url]

NOTE: You may have to try two or three times to get the URL to open the link in
a new tab.

--
I Bleed Blue and Gold
GO BEARS!


"Neil Harley" <nomail@home.com> wrote in message
news:O0Hszjt0HHA.600@TK2MSFTNGP05.phx.gbl...[color=blue]
> JW wrote:[color=green]
>> The following update may solve your USB port problem;
>>
>> [url]http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b936003[/url]
>>[/color]
>
>
> Thanks for this JW.
>
> However, I'm not phoning MS at my cost (on an 0870 Premium rate number at
> that!!) and then a possible charge for a fix to something that isn't my
> making.[/color]


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  #6 (permalink)  
Old 07-30-2007, 12:10 PM
Cal Bear '66
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Posts: n/a
Re: Vista won't recognise memory sticks

Also note: Hotfixes are provided free of charge.

--
I Bleed Blue and Gold
GO BEARS!


"Neil Harley" <nomail@home.com> wrote in message
news:O0Hszjt0HHA.600@TK2MSFTNGP05.phx.gbl...[color=blue]
> JW wrote:[color=green]
>> The following update may solve your USB port problem;
>>
>> [url]http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b936003[/url]
>>[/color]
>
>
> Thanks for this JW.
>
> However, I'm not phoning MS at my cost (on an 0870 Premium rate number at
> that!!) and then a possible charge for a fix to something that isn't my
> making.[/color]


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  #7 (permalink)  
Old 07-30-2007, 12:20 PM
JW
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

If you are reporting one of the problems listed you do not have to pay
anything. They will provide the fix to their problem for free.
"Neil Harley" <nomail@home.com> wrote in message
news:O0Hszjt0HHA.600@TK2MSFTNGP05.phx.gbl...[color=blue]
> JW wrote:[color=green]
>> The following update may solve your USB port problem;
>>
>> [url]http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b936003[/url]
>>[/color]
>
>
> Thanks for this JW.
>
> However, I'm not phoning MS at my cost (on an 0870 Premium rate number at
> that!!) and then a possible charge for a fix to something that isn't my
> making.[/color]

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  #8 (permalink)  
Old 07-30-2007, 01:50 PM
Neil Harley
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

Cal Bear '66 wrote:[color=blue]
> Here is the URL for requesting a hotfix:
>
> [url]https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix[/url]
>
> NOTE: You may have to try two or three times to get the URL to open the link in
> a new tab.
>[/color]

Thanks for the link Cal Bear :)
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  #9 (permalink)  
Old 07-30-2007, 02:00 PM
Cal Bear '66
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

You're welcome.

Good luck.

--
I Bleed Blue and Gold
GO BEARS!


"Neil Harley" <nomail@home.com> wrote in message
news:Owk4Fpu0HHA.5152@TK2MSFTNGP02.phx.gbl...[color=blue]
> Cal Bear '66 wrote:[color=green]
>> Here is the URL for requesting a hotfix:
>>
>> [url]https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix[/url]
>>
>> NOTE: You may have to try two or three times to get the URL to open the link
>> in a new tab.
>>[/color]
>
> Thanks for the link Cal Bear :)[/color]


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  #10 (permalink)  
Old 07-30-2007, 11:30 PM
Uwe Sieber
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

Andifoz wrote:[color=blue]
> Hi
> I have just bought a new Vista Business laptop. Every flash card I insert
> into my USB ports does not work. It says it has to install driver software
> then searches. It then asks me to insert a disc, but as flash drives don't
> come with a disc it fails to install the flash drive and I am unable to use
> it. I have searched producer sites (eg Sandisk) to download drivers but they
> don't seem to exist as the whole point is that they are plug and play.
> Beginning to wish I could have XP back, but want to persist! Any suggestions
> on how to get memory sticks to plug and play?[/color]

Sounds like this:
[url]http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers[/url]

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  #11 (permalink)  
Old 07-31-2007, 12:00 AM
Andifoz
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

Did it work Neil? Just got to see all the comments and see we're in the same
boat ...

"Neil Harley" wrote:
[color=blue]
> Cal Bear '66 wrote:[color=green]
> > Here is the URL for requesting a hotfix:
> >
> > [url]https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix[/url]
> >
> > NOTE: You may have to try two or three times to get the URL to open the link in
> > a new tab.
> >[/color]
>
> Thanks for the link Cal Bear :)
>[/color]
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  #12 (permalink)  
Old 07-31-2007, 12:00 AM
Andifoz
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

this looks like its for XP Uwe - before I go there, does it work for Vista too?

"Uwe Sieber" wrote:
[color=blue]
> Andifoz wrote:[color=green]
> > Hi
> > I have just bought a new Vista Business laptop. Every flash card I insert
> > into my USB ports does not work. It says it has to install driver software
> > then searches. It then asks me to insert a disc, but as flash drives don't
> > come with a disc it fails to install the flash drive and I am unable to use
> > it. I have searched producer sites (eg Sandisk) to download drivers but they
> > don't seem to exist as the whole point is that they are plug and play.
> > Beginning to wish I could have XP back, but want to persist! Any suggestions
> > on how to get memory sticks to plug and play?[/color]
>
> Sounds like this:
> [url]http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers[/url]
>
>[/color]
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  #13 (permalink)  
Old 07-31-2007, 01:30 AM
Uwe Sieber
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks


Yes

Andifoz wrote:[color=blue]
> this looks like its for XP Uwe - before I go there, does it work for Vista too?
>
> "Uwe Sieber" wrote:
>[color=green]
>> Andifoz wrote:[color=darkred]
>>> Hi
>>> I have just bought a new Vista Business laptop. Every flash card I insert
>>> into my USB ports does not work. It says it has to install driver software
>>> then searches. It then asks me to insert a disc, but as flash drives don't
>>> come with a disc it fails to install the flash drive and I am unable to use
>>> it. I have searched producer sites (eg Sandisk) to download drivers but they
>>> don't seem to exist as the whole point is that they are plug and play.
>>> Beginning to wish I could have XP back, but want to persist! Any suggestions
>>> on how to get memory sticks to plug and play?[/color]
>> Sounds like this:
>> [url]http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers[/url]
>>
>>[/color][/color]
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  #14 (permalink)  
Old 07-31-2007, 02:20 AM
Andifoz
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

Uwe - when I get to Current Version in reged, I don't have an option
'DevicePath' . It just says Device Installer. Any thoughts?

"Uwe Sieber" wrote:
[color=blue]
>
> Yes
>
> Andifoz wrote:[color=green]
> > this looks like its for XP Uwe - before I go there, does it work for Vista too?
> >
> > "Uwe Sieber" wrote:
> >[color=darkred]
> >> Andifoz wrote:
> >>> Hi
> >>> I have just bought a new Vista Business laptop. Every flash card I insert
> >>> into my USB ports does not work. It says it has to install driver software
> >>> then searches. It then asks me to insert a disc, but as flash drives don't
> >>> come with a disc it fails to install the flash drive and I am unable to use
> >>> it. I have searched producer sites (eg Sandisk) to download drivers but they
> >>> don't seem to exist as the whole point is that they are plug and play.
> >>> Beginning to wish I could have XP back, but want to persist! Any suggestions
> >>> on how to get memory sticks to plug and play?
> >> Sounds like this:
> >> [url]http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers[/url]
> >>
> >>[/color][/color]
>[/color]
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  #15 (permalink)  
Old 07-31-2007, 03:10 AM
Neil Harley
Newsgroup Contributor
 
Posts: n/a
Re: Vista won't recognise memory sticks

Andifoz wrote:[color=blue]
> Did it work Neil? Just got to see all the comments and see we're in the same
> boat ...
>[/color]


I haven't tried it yet :0

I'll be filling the webform in today after a meeting so I'll see how it
goes and post back
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