Hi,

Just purchased the Microsoft Wireless Optical Desktop 2000, and the I can't
get the keyboard to work. When typing it just inputs random characters, or
nothing at all. I have installed all the vista drivers, and have followed all
the advice given on the support page (uninstalled and reinstalled numerous
times, checked old keyboard is uninstalled, confirmed with the mskey utility
that it IS inputting the incorrect data and checked that all drivers are up
to date). There are no wireless devices around that could be causing
interference.

I'm stumped - any suggestions?

Cheers!

urkT,

In Device Manager, try uninstalling the Keyboard and rebooting. The idea is
to have Windows reinstall everything when it reboots and to thus fix the
problem. Sometimes this approach works, but sometimes not, but worth a try.
Post back on results.
--
freddy


"urkT" wrote:
[color=blue]
> Hi,
>
> Just purchased the Microsoft Wireless Optical Desktop 2000, and the I can't
> get the keyboard to work. When typing it just inputs random characters, or
> nothing at all. I have installed all the vista drivers, and have followed all
> the advice given on the support page (uninstalled and reinstalled numerous
> times, checked old keyboard is uninstalled, confirmed with the mskey utility
> that it IS inputting the incorrect data and checked that all drivers are up
> to date). There are no wireless devices around that could be causing
> interference.
>
> I'm stumped - any suggestions?
>
> Cheers![/color]

Thanks Freddy, but have tried that a couple of times to no avail!


"freddy" wrote:
[color=blue]
> urkT,
>
> In Device Manager, try uninstalling the Keyboard and rebooting. The idea is
> to have Windows reinstall everything when it reboots and to thus fix the
> problem. Sometimes this approach works, but sometimes not, but worth a try.
> Post back on results.
> --
> freddy
>
>
> "urkT" wrote:
>[color=green]
> > Hi,
> >
> > Just purchased the Microsoft Wireless Optical Desktop 2000, and the I can't
> > get the keyboard to work. When typing it just inputs random characters, or
> > nothing at all. I have installed all the vista drivers, and have followed all
> > the advice given on the support page (uninstalled and reinstalled numerous
> > times, checked old keyboard is uninstalled, confirmed with the mskey utility
> > that it IS inputting the incorrect data and checked that all drivers are up
> > to date). There are no wireless devices around that could be causing
> > interference.
> >
> > I'm stumped - any suggestions?
> >
> > Cheers![/color][/color]

urkT,

Maybe it's a USB related problem. Try this USB reliability fix:

[url]http://www.microsoft.com/downloads/details.aspx?FamilyId=A583E590-1204-4F94-8EE1-063071797427&displaylang=en[/url]

Post back on results.

--
freddy


"urkT" wrote:
[color=blue]
> Thanks Freddy, but have tried that a couple of times to no avail!
>
>
> "freddy" wrote:
>[color=green]
> > urkT,
> >
> > In Device Manager, try uninstalling the Keyboard and rebooting. The idea is
> > to have Windows reinstall everything when it reboots and to thus fix the
> > problem. Sometimes this approach works, but sometimes not, but worth a try.
> > Post back on results.
> > --
> > freddy
> >
> >
> > "urkT" wrote:
> >[color=darkred]
> > > Hi,
> > >
> > > Just purchased the Microsoft Wireless Optical Desktop 2000, and the I can't
> > > get the keyboard to work. When typing it just inputs random characters, or
> > > nothing at all. I have installed all the vista drivers, and have followed all
> > > the advice given on the support page (uninstalled and reinstalled numerous
> > > times, checked old keyboard is uninstalled, confirmed with the mskey utility
> > > that it IS inputting the incorrect data and checked that all drivers are up
> > > to date). There are no wireless devices around that could be causing
> > > interference.
> > >
> > > I'm stumped - any suggestions?
> > >
> > > Cheers![/color][/color][/color]

Go to this website and do what it suggests..

[url]http://jtsang.blogspot.com/2007/02/microsoft-hid-update-for-microsoft.html[/url]

"urkT" <urkT@discussions.microsoft.com> wrote in message
news:8A1EDA88-CC91-4AAF-882D-542B54BBFA23@microsoft.com...[color=blue]
> Thanks Freddy, but have tried that a couple of times to no avail!
>
>
> "freddy" wrote:
>[color=green]
>> urkT,
>>
>> In Device Manager, try uninstalling the Keyboard and rebooting. The idea
>> is
>> to have Windows reinstall everything when it reboots and to thus fix the
>> problem. Sometimes this approach works, but sometimes not, but worth a
>> try.
>> Post back on results.
>> --
>> freddy
>>
>>
>> "urkT" wrote:
>>[color=darkred]
>> > Hi,
>> >
>> > Just purchased the Microsoft Wireless Optical Desktop 2000, and the I
>> > can't
>> > get the keyboard to work. When typing it just inputs random characters,
>> > or
>> > nothing at all. I have installed all the vista drivers, and have
>> > followed all
>> > the advice given on the support page (uninstalled and reinstalled
>> > numerous
>> > times, checked old keyboard is uninstalled, confirmed with the mskey
>> > utility
>> > that it IS inputting the incorrect data and checked that all drivers
>> > are up
>> > to date). There are no wireless devices around that could be causing
>> > interference.
>> >
>> > I'm stumped - any suggestions?
>> >
>> > Cheers![/color][/color][/color]

--


Mike Hall
MS MVP Windows Shell/User
[url]http://msmvps.com/blogs/mikehall/[/url]

Also, are you following the instructions in the supplied leaflet to the
letter? Ensure that you are, and if all else fails, take it back from whence
it was purchased and get it exchanged.


"Mike Hall - MVP" <mikehall@mvps.org> wrote in message
news:O3XNQ$d0HHA.4928@TK2MSFTNGP05.phx.gbl...[color=blue]
> Go to this website and do what it suggests..
>
> [url]http://jtsang.blogspot.com/2007/02/microsoft-hid-update-for-microsoft.html[/url]
>
> "urkT" <urkT@discussions.microsoft.com> wrote in message
> news:8A1EDA88-CC91-4AAF-882D-542B54BBFA23@microsoft.com...[color=green]
>> Thanks Freddy, but have tried that a couple of times to no avail!
>>
>>
>> "freddy" wrote:
>>[color=darkred]
>>> urkT,
>>>
>>> In Device Manager, try uninstalling the Keyboard and rebooting. The
>>> idea is
>>> to have Windows reinstall everything when it reboots and to thus fix the
>>> problem. Sometimes this approach works, but sometimes not, but worth a
>>> try.
>>> Post back on results.
>>> --
>>> freddy
>>>
>>>
>>> "urkT" wrote:
>>>
>>> > Hi,
>>> >
>>> > Just purchased the Microsoft Wireless Optical Desktop 2000, and the I
>>> > can't
>>> > get the keyboard to work. When typing it just inputs random
>>> > characters, or
>>> > nothing at all. I have installed all the vista drivers, and have
>>> > followed all
>>> > the advice given on the support page (uninstalled and reinstalled
>>> > numerous
>>> > times, checked old keyboard is uninstalled, confirmed with the mskey
>>> > utility
>>> > that it IS inputting the incorrect data and checked that all drivers
>>> > are up
>>> > to date). There are no wireless devices around that could be causing
>>> > interference.
>>> >
>>> > I'm stumped - any suggestions?
>>> >
>>> > Cheers![/color][/color]
>
> --
>
>
> Mike Hall
> MS MVP Windows Shell/User
> [url]http://msmvps.com/blogs/mikehall/[/url]
>
>
>[/color]

--


Mike Hall
MS MVP Windows Shell/User
[url]http://msmvps.com/blogs/mikehall/[/url]