HELP!
I am using Vista Ultimate and Samsung Blackjack. Up until today I was able
to sync the Blackjack. Today I cannot and get the error message "ActiveSync
encountered a problem on the desktop." I have removed the Mobile Device
Center and reloaded, still the same error and cannot sync.

Michael,

Try the following USB reliability fix:

[url]http://www.microsoft.com/downloads/details.aspx?FamilyId=A583E590-1204-4F94-8EE1-063071797427&displaylang=en[/url]

Post back on results.
--
freddy


"Michael" wrote:
[color=blue]
> HELP!
> I am using Vista Ultimate and Samsung Blackjack. Up until today I was able
> to sync the Blackjack. Today I cannot and get the error message "ActiveSync
> encountered a problem on the desktop." I have removed the Mobile Device
> Center and reloaded, still the same error and cannot sync.[/color]

Thanks Freedy, however while downloading fix I received message - does not
apply to my system...will keep trying.

"freddy" wrote:
[color=blue]
> Michael,
>
> Try the following USB reliability fix:
>
> [url]http://www.microsoft.com/downloads/details.aspx?FamilyId=A583E590-1204-4F94-8EE1-063071797427&displaylang=en[/url]
>
> Post back on results.
> --
> freddy
>
>
> "Michael" wrote:
>[color=green]
> > HELP!
> > I am using Vista Ultimate and Samsung Blackjack. Up until today I was able
> > to sync the Blackjack. Today I cannot and get the error message "ActiveSync
> > encountered a problem on the desktop." I have removed the Mobile Device
> > Center and reloaded, still the same error and cannot sync.[/color][/color]

Michael,

I posted the following in response to another, similar query. I found this
troubleshooting guide in the Internet:

[url]http://blogs.msdn.com/jasonlan/archive/2006/12/11/troubleshooting-vista-windows-mobile-device-center.aspx[/url]

Don't know whether that guide will do you any good, but just in case take a
look.
--
freddy


"Michael" wrote:
[color=blue]
> Thanks Freedy, however while downloading fix I received message - does not
> apply to my system...will keep trying.
>
> "freddy" wrote:
>[color=green]
> > Michael,
> >
> > Try the following USB reliability fix:
> >
> > [url]http://www.microsoft.com/downloads/details.aspx?FamilyId=A583E590-1204-4F94-8EE1-063071797427&displaylang=en[/url]
> >
> > Post back on results.
> > --
> > freddy
> >
> >
> > "Michael" wrote:
> >[color=darkred]
> > > HELP!
> > > I am using Vista Ultimate and Samsung Blackjack. Up until today I was able
> > > to sync the Blackjack. Today I cannot and get the error message "ActiveSync
> > > encountered a problem on the desktop." I have removed the Mobile Device
> > > Center and reloaded, still the same error and cannot sync.[/color][/color][/color]

I spoke with MS Support. Device error code - 0x85010014. They had me run
Office Diagnostics from Outlook. Found no issues, but after restarting
computer all works fine...
As I understand it the code was generated from Outlook and is quite common??
See [url]http://support.microsoft.com/kb/915152/en-us[/url]
for more information


"freddy" wrote:
[color=blue]
> Michael,
>
> I posted the following in response to another, similar query. I found this
> troubleshooting guide in the Internet:
>
> [url]http://blogs.msdn.com/jasonlan/archive/2006/12/11/troubleshooting-vista-windows-mobile-device-center.aspx[/url]
>
> Don't know whether that guide will do you any good, but just in case take a
> look.
> --
> freddy
>
>
> "Michael" wrote:
>[color=green]
> > Thanks Freedy, however while downloading fix I received message - does not
> > apply to my system...will keep trying.
> >
> > "freddy" wrote:
> >[color=darkred]
> > > Michael,
> > >
> > > Try the following USB reliability fix:
> > >
> > > [url]http://www.microsoft.com/downloads/details.aspx?FamilyId=A583E590-1204-4F94-8EE1-063071797427&displaylang=en[/url]
> > >
> > > Post back on results.
> > > --
> > > freddy
> > >
> > >
> > > "Michael" wrote:
> > >
> > > > HELP!
> > > > I am using Vista Ultimate and Samsung Blackjack. Up until today I was able
> > > > to sync the Blackjack. Today I cannot and get the error message "ActiveSync
> > > > encountered a problem on the desktop." I have removed the Mobile Device
> > > > Center and reloaded, still the same error and cannot sync.[/color][/color][/color]