Hello.

I'm having an enormous amount of trouble getting my HP LaserJet 1012
laser printer recognized by Vista Home Premium.

Here's what's going on: This is the second time I've installed Vista
Home Premium. (It's a legit copy, full version, not upgrade.)

The first time, I had some trouble getting the laser printer
recognized, but eventually I got it working.

This time, though, nothing I do works. I unplug it, replug it, use
the Add Printer feature, and there is no listing for the LaserJet
1012. There was the last time I did this.

I tried using the LaserJet 1015 option, which did install the printer,
BUT...Vista began searching for a generic driver, and couldn't find
it. I couldn't get the printer to work.

Here's the most frustrating part: I downloaded all of the updates via
Windows Update. After I did that, and rebooted, I found five more
updates to download.

I downloaded and installed four of the five new updates. Only one
failed to install.

Guess which update that was...the update for the HP LaserJet 1012!

I couldn't believe it. I really need to get this printer up and
running.

Can anyone please brainstorm with me? Why is this one update--the
only one that failed to install--not installing, when it's the one I
need the most?

What is preventing this printer from being installed? I realize it's
not certified Vista-compatible, but it DID work the last time I
installed Vista.

(I had to format and reinstall because Zone Alarm screwed up my system
to the point where starting over was a more practical solution. In
retrospect, that may have been a wrong decision.)

Thank you very much!

"T. Hulot" wrote:
[color=blue]
> Hello.
>
> I'm having an enormous amount of trouble getting my HP LaserJet 1012
> laser printer recognized by Vista Home Premium.
>
> Here's what's going on: This is the second time I've installed Vista
> Home Premium. (It's a legit copy, full version, not upgrade.)
>
> The first time, I had some trouble getting the laser printer
> recognized, but eventually I got it working.
>
> This time, though, nothing I do works. I unplug it, replug it, use
> the Add Printer feature, and there is no listing for the LaserJet
> 1012. There was the last time I did this.
>
> I tried using the LaserJet 1015 option, which did install the printer,
> BUT...Vista began searching for a generic driver, and couldn't find
> it. I couldn't get the printer to work.
>
> Here's the most frustrating part: I downloaded all of the updates via
> Windows Update. After I did that, and rebooted, I found five more
> updates to download.
>
> I downloaded and installed four of the five new updates. Only one
> failed to install.
>
> Guess which update that was...the update for the HP LaserJet 1012!
>
> I couldn't believe it. I really need to get this printer up and
> running.
>
> Can anyone please brainstorm with me? Why is this one update--the
> only one that failed to install--not installing, when it's the one I
> need the most?
>
> What is preventing this printer from being installed? I realize it's
> not certified Vista-compatible, but it DID work the last time I
> installed Vista.
>
> (I had to format and reinstall because Zone Alarm screwed up my system
> to the point where starting over was a more practical solution. In
> retrospect, that may have been a wrong decision.)
>
> Thank you very much!
>[/color]
I had the same problem and found out that Hewlett Packard won't be making
the driver for Windows Vista for it. Looks like they want us to buy a new
printer instead.
I had the same problem with my 5300C scanner. I gave them both away because
they just weren't going to work with Vista.

I too have this problem. I just had to reinstall my Vista OS. I had the
printer working for several months, by installing the driver from Windows
update, now I can't install the driver. Someone from Microsoft needs to look
into this. I look around at other forums and everyone is having this
problem. I don't think it is the drivers problem, it is something else.
--
TAD


"Lynneh10" wrote:
[color=blue]
>
>
> "T. Hulot" wrote:
>[color=green]
> > Hello.
> >
> > I'm having an enormous amount of trouble getting my HP LaserJet 1012
> > laser printer recognized by Vista Home Premium.
> >
> > Here's what's going on: This is the second time I've installed Vista
> > Home Premium. (It's a legit copy, full version, not upgrade.)
> >
> > The first time, I had some trouble getting the laser printer
> > recognized, but eventually I got it working.
> >
> > This time, though, nothing I do works. I unplug it, replug it, use
> > the Add Printer feature, and there is no listing for the LaserJet
> > 1012. There was the last time I did this.
> >
> > I tried using the LaserJet 1015 option, which did install the printer,
> > BUT...Vista began searching for a generic driver, and couldn't find
> > it. I couldn't get the printer to work.
> >
> > Here's the most frustrating part: I downloaded all of the updates via
> > Windows Update. After I did that, and rebooted, I found five more
> > updates to download.
> >
> > I downloaded and installed four of the five new updates. Only one
> > failed to install.
> >
> > Guess which update that was...the update for the HP LaserJet 1012!
> >
> > I couldn't believe it. I really need to get this printer up and
> > running.
> >
> > Can anyone please brainstorm with me? Why is this one update--the
> > only one that failed to install--not installing, when it's the one I
> > need the most?
> >
> > What is preventing this printer from being installed? I realize it's
> > not certified Vista-compatible, but it DID work the last time I
> > installed Vista.
> >
> > (I had to format and reinstall because Zone Alarm screwed up my system
> > to the point where starting over was a more practical solution. In
> > retrospect, that may have been a wrong decision.)
> >
> > Thank you very much!
> >[/color]
> I had the same problem and found out that Hewlett Packard won't be making
> the driver for Windows Vista for it. Looks like they want us to buy a new
> printer instead.
> I had the same problem with my 5300C scanner. I gave them both away because
> they just weren't going to work with Vista.[/color]

There is nothing Microsoft can do if HP won't make a driver that works. It is
up the the printer manufacturer to do this. Personally, I find this a sign
that any company that won't back their products that is less than 5 years
old, a lack of corporate integrity.

"Bill" wrote:
[color=blue]
> I too have this problem. I just had to reinstall my Vista OS. I had the
> printer working for several months, by installing the driver from Windows
> update, now I can't install the driver. Someone from Microsoft needs to look
> into this. I look around at other forums and everyone is having this
> problem. I don't think it is the drivers problem, it is something else.
> --
> TAD
>
>
> "Lynneh10" wrote:
>[color=green]
> >
> >
> > "T. Hulot" wrote:
> >[color=darkred]
> > > Hello.
> > >
> > > I'm having an enormous amount of trouble getting my HP LaserJet 1012
> > > laser printer recognized by Vista Home Premium.
> > >
> > > Here's what's going on: This is the second time I've installed Vista
> > > Home Premium. (It's a legit copy, full version, not upgrade.)
> > >
> > > The first time, I had some trouble getting the laser printer
> > > recognized, but eventually I got it working.
> > >
> > > This time, though, nothing I do works. I unplug it, replug it, use
> > > the Add Printer feature, and there is no listing for the LaserJet
> > > 1012. There was the last time I did this.
> > >
> > > I tried using the LaserJet 1015 option, which did install the printer,
> > > BUT...Vista began searching for a generic driver, and couldn't find
> > > it. I couldn't get the printer to work.
> > >
> > > Here's the most frustrating part: I downloaded all of the updates via
> > > Windows Update. After I did that, and rebooted, I found five more
> > > updates to download.
> > >
> > > I downloaded and installed four of the five new updates. Only one
> > > failed to install.
> > >
> > > Guess which update that was...the update for the HP LaserJet 1012!
> > >
> > > I couldn't believe it. I really need to get this printer up and
> > > running.
> > >
> > > Can anyone please brainstorm with me? Why is this one update--the
> > > only one that failed to install--not installing, when it's the one I
> > > need the most?
> > >
> > > What is preventing this printer from being installed? I realize it's
> > > not certified Vista-compatible, but it DID work the last time I
> > > installed Vista.
> > >
> > > (I had to format and reinstall because Zone Alarm screwed up my system
> > > to the point where starting over was a more practical solution. In
> > > retrospect, that may have been a wrong decision.)
> > >
> > > Thank you very much!
> > >[/color]
> > I had the same problem and found out that Hewlett Packard won't be making
> > the driver for Windows Vista for it. Looks like they want us to buy a new
> > printer instead.
> > I had the same problem with my 5300C scanner. I gave them both away because
> > they just weren't going to work with Vista.[/color][/color]

I finally cleaned everything up with all the printers......went to HP
and downloaded the generic PCL 6 universal driver and installed
it....then I changed my port to Dot 4 installed the HP Laserjet
1015....and now my 1012 is printing just fine.....I hope it lasts....
TequisBob


--
tequisbob
Posted via [url]http://www.vistaheads.com[/url]

That's the only way to make the 1012 work under Vista. HP has been
dreadful with its Vista driver support.

tequisbob wrote:[color=blue]
> I finally cleaned everything up with all the printers......went to HP
> and downloaded the generic PCL 6 universal driver and installed
> it....then I changed my port to Dot 4 installed the HP Laserjet
> 1015....and now my 1012 is printing just fine.....I hope it lasts....
> TequisBob
>
>[/color]