I recently purchased a laptop from Gateway, and although the Games folder is
in the start menu...that folder has the icons for the games, but all the
icons are the generic type, and if i click on ANY of them, i get an error
message that says:

"Windows cannot access the specified device, path, or file. You may not have
the appropriate permissions to access the item."

ok, BUT I have only the one account on this computer, and of course its an
Admin account.

Next, i went to Control Panel/Programs and Feature/Turn Windows features on
or off...The box for GAMES is checked, and when i open up to see the
subfeatures...ALL games are checked...

Next, i went to C:/program files/microsoft games

lo and behold, the folders for all the games are there, and the .exe/.dll/
and subfolder with the .mui is ALL THERE...when i try to dubclick on the .exe
directly, i get the same message that i did when clicking the shortcut in
Startbar (see above)

just what the heck can i do to restore those .exe files back into proper
working order? I find it hard to believe that only the games files are
corrupted...but is there some solution that you could provide me...i have
exhausted my attempts to try and find them via the internet (for
download)...but since the files ARE on my system..there "should" be a way to
fix this weird problem...

thank you in advance for your time and attention...

Weird problem, but here's a suggestion......

Go to the Program Files folder, right-click on Microsoft Games and
select 'properties'.

Now select the security tab on the window that appears.

Near the top it will show various account types (creater, systam,
administrators, users, trusted installer).
Highlighting each one will show below it the allowed actions for each of
these types.

Highlight the 'administrators' one. 'full control' should be ticked
(along with all but the bottom entry).

Now highlight the 'users' category. On my system it is the 'read and
execute', 'list folder contents' and 'read' that are ticked.

If your's shows anything different, I would suggest clicking on the Edit
button and changing it to see if that makes any difference.




Richard Winters wrote:
> I recently purchased a laptop from Gateway, and although the Games folder is
> in the start menu...that folder has the icons for the games, but all the
> icons are the generic type, and if i click on ANY of them, i get an error
> message that says:
>
> "Windows cannot access the specified device, path, or file. You may not have
> the appropriate permissions to access the item."
>
> ok, BUT I have only the one account on this computer, and of course its an
> Admin account.
>
> Next, i went to Control Panel/Programs and Feature/Turn Windows features on
> or off...The box for GAMES is checked, and when i open up to see the
> subfeatures...ALL games are checked...
>
> Next, i went to C:/program files/microsoft games
>
> lo and behold, the folders for all the games are there, and the .exe/.dll/
> and subfolder with the .mui is ALL THERE...when i try to dubclick on the .exe
> directly, i get the same message that i did when clicking the shortcut in
> Startbar (see above)
>
> just what the heck can i do to restore those .exe files back into proper
> working order? I find it hard to believe that only the games files are
> corrupted...but is there some solution that you could provide me...i have
> exhausted my attempts to try and find them via the internet (for
> download)...but since the files ARE on my system..there "should" be a way to
> fix this weird problem...
>
> thank you in advance for your time and attention...
>
>

Well, my security info is exactly like yours for the games FOLDER (admin and
users)

BUT i found out something really interesting by getting the properties of
each individual .exe...in the security tab it shows:

SYSTEM: full allows
Administrator: full allows
Account Unknown(S-1-5-21-37263439913....etc)

ACCOUNT UNKNOWN....but no USERS in the security tab...what the heck?

"Lee Phillips" wrote:

> Weird problem, but here's a suggestion......
>
> Go to the Program Files folder, right-click on Microsoft Games and
> select 'properties'.
>
> Now select the security tab on the window that appears.
>
> Near the top it will show various account types (creater, systam,
> administrators, users, trusted installer).
> Highlighting each one will show below it the allowed actions for each of
> these types.
>
> Highlight the 'administrators' one. 'full control' should be ticked
> (along with all but the bottom entry).
>
> Now highlight the 'users' category. On my system it is the 'read and
> execute', 'list folder contents' and 'read' that are ticked.
>
> If your's shows anything different, I would suggest clicking on the Edit
> button and changing it to see if that makes any difference.
>

I've just checked the settings on the individual .exe's on mine and
they're exactly the same as the main games folder (i.e. it doesn't show
an 'account unknown' anywhere).
So it looks like you've found the cause of the problem - though I've no
idea why/how it's happened in the first place.

Two other suggestions.....

If you create a second user account, maybe it'll let you access the
games on that account? If so, and you haven't spent too much time
setting up the original account, it might be simplest just to start
again and get rid of the original once you've got things set up as you want.

or

In the 'add or remove features of windows' section you mentioned
earlier. If you untick the games option to remove the files, then go
back in and tick it to put them back on, I wonder if it'll correct
itself? (warning - I've not tried this myself but there's a possibility
it might ask for a vista installation disc to put the files on back on).

If neither of those work, it sounds like it's an issue with the way that
Gateway have set up the laptop and a call to their support may be
required.


Richard Winters wrote:
> Well, my security info is exactly like yours for the games FOLDER (admin and
> users)
>
> BUT i found out something really interesting by getting the properties of
> each individual .exe...in the security tab it shows:
>
> SYSTEM: full allows
> Administrator: full allows
> Account Unknown(S-1-5-21-37263439913....etc)
>
> ACCOUNT UNKNOWN....but no USERS in the security tab...what the heck?
>
> "Lee Phillips" wrote:
>
>> Weird problem, but here's a suggestion......
>>
>> Go to the Program Files folder, right-click on Microsoft Games and
>> select 'properties'.
>>
>> Now select the security tab on the window that appears.
>>
>> Near the top it will show various account types (creater, systam,
>> administrators, users, trusted installer).
>> Highlighting each one will show below it the allowed actions for each of
>> these types.
>>
>> Highlight the 'administrators' one. 'full control' should be ticked
>> (along with all but the bottom entry).
>>
>> Now highlight the 'users' category. On my system it is the 'read and
>> execute', 'list folder contents' and 'read' that are ticked.
>>
>> If your's shows anything different, I would suggest clicking on the Edit
>> button and changing it to see if that makes any difference.
>>
>

"Lee Phillips" wrote:

> I've just checked the settings on the individual .exe's on mine and
> they're exactly the same as the main games folder (i.e. it doesn't show
> an 'account unknown' anywhere).
> So it looks like you've found the cause of the problem - though I've no
> idea why/how it's happened in the first place.
>
> Two other suggestions.....
>
> If you create a second user account, maybe it'll let you access the
> games on that account? If so, and you haven't spent too much time
> setting up the original account, it might be simplest just to start
> again and get rid of the original once you've got things set up as you want.


Yeah, i thought of that, so i created a new account with full Admin
access...no effect


>
> or
>
> In the 'add or remove features of windows' section you mentioned
> earlier. If you untick the games option to remove the files, then go
> back in and tick it to put them back on, I wonder if it'll correct
> itself? (warning - I've not tried this myself but there's a possibility
> it might ask for a vista installation disc to put the files on back on).

Tried that as well...it didn't ask for a disk when i re-checked them..


>
> If neither of those work, it sounds like it's an issue with the way that
> Gateway have set up the laptop and a call to their support may be
> required.
>

Ya, seems strange that their OEM has this little "feature" ..lol...how much
to you want to bet they are going to make me do a full wipe and reinstall
Vista....? It didn't notice anyone else with this problem, so i guess i
happened to get a bad install

grrr.....thanks for your imput