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| Here is my problem - I ws workin on my Acer laptop with windows vista last evenin and I ws online surfin thru websites. i clickd on an email id on the web page by mistake.. so it tried to open Outlook to send an email. I hadnt used Outlook b4 on my lap so d setup opend and said tat outlook ws gona b installed. i closd tat dialog box cz i din wan to run dat setup. iv don tat many times b4 too. i continued surfin and in anoder 2 mins i clickd on anoder email id so d same dialog box popped up n i closed it again. i had a Word document opened and was copy-pastin stuf frm it to my email msg. i needed to open anoder file so clickd on d word document on my desktop.. and it said "preparin to instal ms word". 1. windows startup repair (recommended) 2. restart windows normally i clickd on "restart windows normally" and a blank screen came up n js sht dwn in around 30 seconds. i clickd on the power button again n got the same 2 options frm which i selectd "startup repair".. d same blank screen came n d lap sht dwn in around 20 seconds. tried again and tis time the lap sht dwn b4 i cud get dose options. totally shockd i hav absolutely no idea wat went wrong. i had done a system restore around 7 months bk wen i tried to install apple itunes software cz it made sum problem wit vista. i did system restore n uninstalled itunes. bt nw wen i tried to do system restore it said no restore points available. dere r no oder options available n m so confused. evthn ws totally fine and all dis hapnd so suddenly oder details - acer lap wit windows vista home edition original bought around 2 yrs bk. no printer. kaspersky internet security. ms office 2007 please help on hw to proceed thnku. |
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