I just bought a compaq tablet pc with windows xp on it off of ebay and I received it, but I cannot get on the computer. It has a Novell Client for Windows on it and it wont let me in. It has the persons username but says it needs the password. Ive tried contacting the people who sold it, but they have been unavailable for the last couple of weeks. I know some about computers, but I have no idea how to fix this problem. Does anyone have any suggestions?

Thanks,

Joe

Welcome to Tablet PC Questions. You might have to do some reading on the Novell site to get this uninstalled.

Documentation

Login Script Guide Documentation

Removal Steps

Now, I'm not sure when you say you cannot get on the Tablet PC. Do you mean you cannot get on the network or past the logon screen which asks for a password?

If you have lost or forgotten your password for logging in to a computer running the Windows XP operating system, there are a few different options:

If you created a password reset disk for Windows XP, you can use that disk to reset the password on your account. For more information on how to create and use password reset disks go to the Microsoft Knowledge Base:

How to create and use a password reset disk for a computer that is not a domain member in Windows XP

How to create and use a password reset disk for a computer in a domain in Windows XP

If you don't have a password reset disk, the other option is to log on as the Administrator (or to have the person who is the machine's Administrator log on) and change the password for your user account. For information on how to do this go to the following Mircosoft article:

How to Log On to Windows XP If You Forget Your Password or Your Password Expires.

If you don't know the Administrator password, and don't have a password reset disk, then you will not be able to log on to Windows XP, and will need to reinstall the operating system and recreate any user accounts.

Visit support on the TC1000 model for more information.

Also, I own an HP desktop and HP provided me some of the best technical support over the phone. In fact, I was given an HP desktop and was able to use the serial number, call support, and for a small shipping fee they provided the disks for the partition that had been wiped out on the drive. Try calling them and see if they can supply you with recovery disks. Visit www.hp.com.

Good luck and let us know the model number, what you've done to correct the problem, and whether it is working.

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Layne P. Heiny / Administrator for Tux Reports Network

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Sorry Joe,

I forgot to give you a link to a very important and good resource for the TC1000.

tc-one-thousand.com

__________________
Layne P. Heiny / Administrator for Tux Reports Network

Please do not send private messages requesting technical support. Place your request in the proper forum and hopefully someone can help you.

Computer Sites
Tablet PC Blogs | Technology Questions | Tablet PC Post | Windows Vista | What Is New

Prelaunch
Insane Politics