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Tablet PC - Troubleshooting Are you having trouble with your Tablet PC Hardware or Software? Get community help by letting us know the details and maybe we can help.

 
 
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Old 09-11-2004, 12:25 PM
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Keyboard TIP problems

CHris H and Microsoft are trying to collect data on problems.

Please read the thread Keyboard problems and try to follow the suggestions in the thread.

Hope this helps.
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Old 09-11-2004, 12:25 PM
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Old 03-09-2005, 10:44 PM
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TIP Problems with XP SP2

I ran the filever task as per the directions in your post. I have a Fujitsu Siemens Notebook with tablet features LifeBook T-3010D. The installation of Windows XP is a 'customized' build deployed by my corporate CIO organization. In the case of my notebook, since it shipped with the Tablet XP version, when it was deployed, I was told that our standard build of XP was installed and then the 'tablet programs were installed on top of the base OS'.

In the last month, all of the workstation PCs with XP were updated, according to the CIO organization, to some version of Service Pack 2. The version that shows in the System is Microsoft Windows XP Professional Version 2002 Service Pack 2.

Ever since the update to Service Pack 2, my tablet input panel only displays on the login screen. After the computer has started up, I cannot open the TIP either from the icon on the taskbar or by using the screen gesture or any other means. If I open MS Journal, I can use my stylus as a pen, but not in One Note.

I did confirm that the setting in the Regional/Languages are as you documented in the post.

Here is the output from running the filever process:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.


C:\Program Files\Common Files\Microsoft Shared\INK>filever /s
c:\program files\common files\microsoft shared\ink\*.*
--a-- W32i DLL - 1.0.1038.0 shp 1,835,008 02-06-2001 hwxusa.dll
--a-- W32i DLL ENU 1.5.3027.0 shp 257,536 01-27-2003 inkdiv.dll
--a-- W32i DLL ENU 2.0.2201.0 shp 1,133,056 08-20-2002 inkobj.dll
--a-- W32i DLL - 1.0.2201.0 shp 356,352 08-29-2002 microsoft.ink.dll

--a-- W32i DLL ENU 1.0.2201.0 shp 16,896 08-29-2002 microsoft.ink.res
ources.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 36,352 08-29-2002 mshwgst.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 2,188,800 08-29-2002 mshwuk.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 2,238,464 08-29-2002 mshwusa.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 penchs.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 pencht.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 penjpn.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 penkor.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 penusa.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 skchobj.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 3,072 08-29-2002 skchui.dll
--a-- W32i APP ENU 1.0.2201.0 shp 191,488 08-29-2002 tabtip.exe
--a-- W32i DLL ENU 1.0.2201.0 shp 36,352 08-29-2002 tabtipps.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 14,848 08-29-2002 tipband.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 582,656 08-29-2002 tipskins.dll
--a-- W32i DLL ENU 1.0.2201.0 shp 119,296 08-29-2002 tiptsf.dll
--a-- W32i APP ENU 1.0.2201.0 shp 59,392 08-29-2002 tpa.exe
--a-- W32i DLL ENU 1.0.2201.0 shp 48,640 08-20-2002 tpcps.dll

C:\Program Files\Common Files\Microsoft Shared\INK>

I sure would appreciate any help I can get to get the TIP working again.

Thanks.
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Old 03-21-2006, 05:33 AM
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Problem with TIP in Lifebook T3010

Hello,

I also use an FSC Lifebook T3010 and I have problems with my TIP.
I use Windows XP Tablet PC Edition 2005, Office 2003 Professional and OneNote 2003.

About 1.5 months ago I made some Windows and Office Updates and I installed Adobe InDesign 2.0.
After my next restart the TIP still appears but does not show the virtual keyboard anymore - if I choose that register no letter is shown - the plate where the letters had been is just shown blank.

I uninstalled Adobe InDesign 2.0, but it didn't help.
I chosed an earlier system recovery point with the Windows XP system recovery, but it didn't help.
Since I have a lot of programms and data installed on my Tablet I am not fond of erase all and install all new...

Here is my output with the filever:

C:\Programme\Support Tools>filever /s C:\Programme\Gemeinsame Dateien\Microsoft
Shared\Ink *.dll
c:\programme\support tools\adprop.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 659,968 08-17-2001 adprop.dll
c:\programme\support tools\adsiedit.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 300,032 08-17-2001 adsiedit.dll
c:\programme\support tools\apidll.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 92,672 08-17-2001 apidll.dll
c:\programme\support tools\clonepr.dll
--a-- W32i APP ENU 5.1.2600.0 shp 88,576 08-17-2001 clonepr.dll
c:\programme\support tools\depends.dll
--a-- W32i - - - - 6,656 08-17-2001 depends.dll
c:\programme\support tools\gutils.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 41,472 08-17-2001 gutils.dll
c:\programme\support tools\iadstools.dll
--a-- W32i DLL ENU 1.0.0.2234 shp 831,539 08-04-2004 iadstools.dll
c:\programme\support tools\movetree.dll
--a-- W32i APP ENU 5.1.2600.0 shp 26,112 08-17-2001 movetree.dll
c:\programme\support tools\ntfrsapi.dll
--a-- W32i APP ENU 5.1.2600.0 dbg 53,248 08-17-2001 ntfrsapi.dll
c:\programme\support tools\sidwkr.dll
--a-- W32i DLL ENU 1.0.0.1 shp 102,912 08-17-2001 sidwkr.dll
c:\programme\support tools\traceprt.dll
--a-- W32i APP ENU 5.1.2600.0 shp 193,536 08-17-2001 traceprt.dll

C:\Programme\Support Tools>

Do you know any help for me maybe?

With regards from Hamburg,
Frank
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  #4 (permalink)  
Old 03-21-2006, 01:47 PM
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Table TIP Problems were resolved

Frank,

I was finally able to resolve my problems when I found one of our desktop support technicians who was willing to reload the laptop with the tablet version of Windows XP Professional SP2 and then, after he confirmed that the TIP features were working correctly, he was able to 'overlay' our corporate configuration for the XP client.

So, if you can obtain a disk for the updated version of Windows XP Professional SP2, you should be able to restore your full functionality. I realize re-loading the PC is a pain, but that may be your only option and I think the new features of the TIP are worth it.

Good luck!

Mark


Quote:
Originally Posted by Lulatsch
Hello,

I also use an FSC Lifebook T3010 and I have problems with my TIP.
I use Windows XP Tablet PC Edition 2005, Office 2003 Professional and OneNote 2003.

About 1.5 months ago I made some Windows and Office Updates and I installed Adobe InDesign 2.0.
After my next restart the TIP still appears but does not show the virtual keyboard anymore - if I choose that register no letter is shown - the plate where the letters had been is just shown blank.

I uninstalled Adobe InDesign 2.0, but it didn't help.
I chosed an earlier system recovery point with the Windows XP system recovery, but it didn't help.
Since I have a lot of programms and data installed on my Tablet I am not fond of erase all and install all new...

Here is my output with the filever:

C:\Programme\Support Tools>filever /s C:\Programme\Gemeinsame Dateien\Microsoft
Shared\Ink *.dll
c:\programme\support tools\adprop.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 659,968 08-17-2001 adprop.dll
c:\programme\support tools\adsiedit.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 300,032 08-17-2001 adsiedit.dll
c:\programme\support tools\apidll.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 92,672 08-17-2001 apidll.dll
c:\programme\support tools\clonepr.dll
--a-- W32i APP ENU 5.1.2600.0 shp 88,576 08-17-2001 clonepr.dll
c:\programme\support tools\depends.dll
--a-- W32i - - - - 6,656 08-17-2001 depends.dll
c:\programme\support tools\gutils.dll
--a-- W32i DLL ENU 5.1.2600.0 shp 41,472 08-17-2001 gutils.dll
c:\programme\support tools\iadstools.dll
--a-- W32i DLL ENU 1.0.0.2234 shp 831,539 08-04-2004 iadstools.dll
c:\programme\support tools\movetree.dll
--a-- W32i APP ENU 5.1.2600.0 shp 26,112 08-17-2001 movetree.dll
c:\programme\support tools\ntfrsapi.dll
--a-- W32i APP ENU 5.1.2600.0 dbg 53,248 08-17-2001 ntfrsapi.dll
c:\programme\support tools\sidwkr.dll
--a-- W32i DLL ENU 1.0.0.1 shp 102,912 08-17-2001 sidwkr.dll
c:\programme\support tools\traceprt.dll
--a-- W32i APP ENU 5.1.2600.0 shp 193,536 08-17-2001 traceprt.dll

C:\Programme\Support Tools>

Do you know any help for me maybe?

With regards from Hamburg,
Frank
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