PARAMUS, N.J.--(BUSINESS WIRE)--May 3, 2004--Passport Corporation, a leading provider of software applications that extend the real-time enterprise to the mobile workforce, today introduced Passport inField 2.0. Passport inField delivers work-aligned mobile applications that automate and streamline field sales and service activities such as work order management, service call reporting, sales order entry, case and claims management and other tasks previously managed through paper-based, disconnected processes. New in Version 2.0, Passport inField includes capabilities for both connected and disconnected operation, ensuring user productivity and transaction integrity with session persistence (for intermittent wireless coverage) and transaction store-and-forward (for use when out of coverage or offline). These features translate into more productive field personnel, faster and more accurate transactions, and better served customers.


"Companies need to get more results from their sales and service teams, and this requires empowering them with information while in the field. Passport inField gives mobile workers on-the-road, real-time interaction with critical customer and order information, enabling them to serve customers as efficiently and swiftly as possible," said Alan Tonnesen, president and CEO of Passport. "With Version 2.0, mobile workers can continue their activities productively even when wireless coverage is not available, such as in a sub-basement or a rural area, or where use of wireless networks is not permitted such as hospital. As a result, customers can achieve the most connected, efficient field organizations possible."

Passport inField enables sales and service teams to interact with line-of-business systems in real-time through a rich user interface, utilizing standard handheld devices running on today's wireless networks. Passport inField is differentiated from competitive offerings by its Intelligent Universal Client(TM) Architecture, which is optimized for today's occasionally disconnected wireless world. Passport's "no-tradeoff" solution delivers real-time interactivity when online and mobile productivity when offline - with low total cost of ownership and high scalability - and eliminates the operational problems inherent with database-synch fat clients and page-oriented thin clients.

"Getting our field service teams connected to our customer information and inventory systems is critical to Professional Chemical to maintain our high-standards of responsiveness and efficient customer service and to ensure timely and accurate billing," said Dean Stewart, vice president, Professional Chemical, Inc. "No other approach delivers all of the benefits of Passport inField."

Product Availability and Requirements

Passport inField 2.0 is available from Passport Corporation today. The Passport inField Universal Client operates on Microsoft Windows-based handhelds as well as tablet PCs and laptops running in any combination of wired and wireless networks, including 2.5G/3G WWAN and 802.11 WLAN. The Passport Server runs on all popular UNIX and Windows platforms.

About Passport Corporation

Passport Corporation extends the real-time enterprise to mobile workers, improving the effectiveness of field sales and service. The company's wireless, web, and workflow-enabled software automates and streamlines field activities at the point of customer interaction. Passport uniquely combines work-aligned mobile applications, real-time wireless interactivity with corporate systems, and dramatically reduced cost of ownership in a "no-tradeoff" solution for the enterprise and its mobile workforce. Founded in 1990 and backed by Charles River Ventures, Passport customers include AT&T, Black Hills FiberCom, Con Edison Communications, Exxon Mobil and Take-charge. To learn more, call (800) 926-6736 or visit www.passportcorp.com.

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