Some companies appear to be reinventing themselves to take advantage of technology innovations. MobilePoint and Proscape have jumped onto the Tablet PC bandwagon, and have built interactive selling systems that reps can use for needs analysis, configuration, and proposal generation, all while meeting face-to-face with customers.

Something tells me technology innovation isn't the complete reason for companies reinventing themselves. After all, many businesses still use pen and paper. And how many people have you seen print out a webpage?

No, I suspect companies are jumping on the Tablet PC bandwagon for many reasons and not just those mentioned in the article. Can you think of other reasons?

Title: Is CRM Contracting or Expanding?
Source: destinationCRM.com

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