MercuryMD Doubles Customer Base and Increases Mobile Market Share in 2003

RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Jan. 13, 2004--MercuryMD, a healthcare focused software company that provides hospitals with mobile technology solutions to improve clinical workflow and operational efficiencies, today announced its 2003 year-end achievements. Fourth quarter activities brought the total number of MercuryMD customers to 40 hospital systems representing 114 hospitals nationwide - doubling MercuryMD's customer base over the prior year.


In addition to launching 20 new features and product functionalities based on customer input and feedback, specific 2003 milestones included the launching of the following MData(R) Enterprise System product extensions:

-- SmartCare: a patient management application that intelligently identifies and manages patient populations requiring more focused care to reduce length-of-stay.

-- MData Desktop: an extension of MData designed for Tablet PCs and Desktop PCs to improve the continuity of patient care.

-- MData Shared Messages: a tool for electronically sharing notes among care-teams to increase patient care quality and consistency.

-- MData Manager: a web-based administrative tool for MData to maximize operational efficiencies.

Josh Woods, Director of Information Systems at Camden-Clark Memorial Hospital commented on these new features, "MercuryMD's ability to deliver new valuable enhancements and upgrades to our MData Enterprise System speak to the company's overall growth, the strength of its technology, and its genuine high regard for its customers' input and suggestions."

"Only by taking care of our existing customers can we continue to succeed in deploying our valuable and popular enterprise software solutions to new customers," commented Alan Ying, Chief Executive Officer of MercuryMD.

This high-quality customer satisfaction can be illustrated by MercuryMD's second consecutive winning of the annual "Best in KLAS" award. MercuryMD ranked first in KLAS's Specialty Niche category and was the highest rated company among vendors in the healthcare technology industry - over 300 in all.

"MercuryMD performance was measured by KLAS interviews with provider executives and managers at many MercuryMD operational client sites," said Ralph Reyes, KLAS Senior Vice President. "This was done as a result of the continuous HIT industry monitoring and HIT reporting by the performance data supplied by over 4500 acute care healthcare facilities and over 1200 clinics. Overall MercuryMD's client satisfaction for 2003 places MercuryMD's as the top performer in the Specialty Niche category with a score of 94.48 out of a possible 100."

Reyes also adds, "KLAS found that MercuryMD's sites were especially pleased with the following areas: implemented within budget/cost, quality of interface services, enterprise commitment to technology, lived up to expectations, real problem resolution, and worth the effort. This is the second consecutive year in which MercuryMD reached the top performer in the Specialty Niche Category of the KLAS Top 20 Report. "

In addition to rating high among its customers, MercuryMD also continued to develop and strengthen its relationships with other mobile computing organizations.

"We're thrilled to work with companies like MercuryMD, whose aim it is to advance mobile computing within healthcare. Taking advantage of the power the palmOne platform provides, MercuryMD continues to develop compelling solutions for healthcare professionals," said Gail Moody-Byrd, Director of Business and Enterprise Marketing for palmOne. "Providing physicians and nurses with tools that allow access to critical information helps to further the goals of healthcare organizations and professionals alike, delivering better patient care with patient safety first."

About MercuryMD

MercuryMD is a private, healthcare-focused software company that provides hospitals with mobile technology solutions to improve clinical workflow and operational efficiencies. MercuryMD's MData(R) Enterprise System integrates hospital data and delivers patient information directly to clinicians' handheld devices enabling them to have anytime access to current and comprehensive clinical data. This data can include up-to-date patient census lists, demographics, laboratory results, diagnostic reports, medication lists, consults and other transcribed reports. For more information visit: www.mercurymd.com. MData supports both Palm(R) OS and Pocket PC devices.

Copyright (C) 2004 MercuryMD, Inc. All rights reserved. The MercuryMD logo, MercuryMD, Data is the difference, MData Enterprise System, and MData are registered trademarks of MercuryMD, Inc. All other trademarks are the property of their respective companies.

Press Release

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