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| Tablet PC - Motion Computing Discuss the M1400, LE1600 and LS800 Tablet PCs |
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11-30-2004, 08:16 PM
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| Motion 1400 Tablet Outlook 2003 Crash Using a Form Setup: Motion Computing 1400 Tablet PC as a client on a Small Business Server 2000 SP1 network connecting to the server both via 100Mb Ethernet and 802.11G router. Issue Description: When we use a custom form to forward SPAM emails as attachments, Outlook 2003 will crash when we insert the email attachments, or when we send the form with the attached emails, or when we delete the SPAM from its original folder after sending the form with the attached emails. Usually the form crashes on the first attempt at inserting the SPAM into the form as attachments. On the second attempt usually we can insert the SPAM as attachments and send the email to our SPAM filter vendor. Then it will crash when the SPAM is deleted from its respective folder. After Outlook 2003 restarts, the SPAM has been deleted. This behavior occurs when the Tablet PC is connected to the network via wire or via wireless router. This behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop using the exact same form and technique. I have recreated the form several times. I have uninstalled and reinstalled Office 2003. Neither of these two maneuvers has worked. Does anyone have any suggestions? Phil F      |
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11-30-2004, 09:16 PM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Did you install the updates you need for Outlook from Windows Update? -- Terri Stratton Editor / Owner http://thetabletpc.net http://themediacenterpc.net Microsoft Windows MVP / Tablet PC "PF" <PF@DrPhilipFleming.com> wrote in message news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... > Setup: Motion Computing 1400 Tablet PC as a client on a Small Business > Server 2000 SP1 network connecting to the server both via 100Mb Ethernet > and > 802.11G router. > > Issue Description: When we use a custom form to forward SPAM emails as > attachments, Outlook 2003 will crash when we insert the email attachments, > or when > we send the form with the attached emails, or when we delete the SPAM from > its original folder after sending the form with the attached emails. > Usually the form crashes on the first attempt at inserting the SPAM into > the > form as attachments. On the second attempt usually we can insert the SPAM > as attachments and send the email to our SPAM filter vendor. Then it will > crash when the SPAM is deleted from its respective folder. After Outlook > 2003 restarts, the SPAM has been deleted. This behavior occurs when the > Tablet PC is connected to the network via wire or via wireless router. > This > behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop using > the exact same form and technique. > > I have recreated the form several times. > I have uninstalled and reinstalled Office 2003. > Neither of these two maneuvers has worked. > > Does anyone have any suggestions? > > Phil F > > |
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12-01-2004, 02:20 AM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Terri, Thanks for your reply. Yes all office and operating system updates & service packs have been applied. Phil F "terri" <support@thetabletpc.net> wrote in message news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... > Did you install the updates you need for Outlook from Windows Update? > > -- > Terri Stratton > Editor / Owner > http://thetabletpc.net > http://themediacenterpc.net > Microsoft Windows MVP / Tablet PC > > "PF" <PF@DrPhilipFleming.com> wrote in message > news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business >> Server 2000 SP1 network connecting to the server both via 100Mb Ethernet >> and >> 802.11G router. >> >> Issue Description: When we use a custom form to forward SPAM emails as >> attachments, Outlook 2003 will crash when we insert the email >> attachments, >> or when >> we send the form with the attached emails, or when we delete the SPAM >> from >> its original folder after sending the form with the attached emails. >> Usually the form crashes on the first attempt at inserting the SPAM into >> the >> form as attachments. On the second attempt usually we can insert the >> SPAM >> as attachments and send the email to our SPAM filter vendor. Then it >> will >> crash when the SPAM is deleted from its respective folder. After Outlook >> 2003 restarts, the SPAM has been deleted. This behavior occurs when the >> Tablet PC is connected to the network via wire or via wireless router. >> This >> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop using >> the exact same form and technique. >> >> I have recreated the form several times. >> I have uninstalled and reinstalled Office 2003. >> Neither of these two maneuvers has worked. >> >> Does anyone have any suggestions? >> >> Phil F >> >> > |
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12-01-2004, 04:21 AM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Phil F wrote: > Terri, > > Thanks for your reply. Yes all office and operating system updates & > service packs have been applied. > Cache problem? http://support.microsoft.com/kb/839804 -- Gérard gj.oomens@somso.demon.nl |
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12-01-2004, 11:16 AM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Could perhaps be a cache problem, but I would suggest you post to one of the regular Microsoft newsgroups covering Outlook so the MVPs who regularly deal with Outlook can have a look at the issues. You're still running the Windows XP Pro operating system, and Outlook is not individually supported here. -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone "Phil F" <PF@DrPhilipFleming.com> wrote in message news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... > Terri, > > Thanks for your reply. Yes all office and operating system updates & > service packs have been applied. > > Phil F > "terri" <support@thetabletpc.net> wrote in message > news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >> Did you install the updates you need for Outlook from Windows Update? >> >> -- >> Terri Stratton >> Editor / Owner >> http://thetabletpc.net >> http://themediacenterpc.net >> Microsoft Windows MVP / Tablet PC >> >> "PF" <PF@DrPhilipFleming.com> wrote in message >> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business >>> Server 2000 SP1 network connecting to the server both via 100Mb Ethernet >>> and >>> 802.11G router. >>> >>> Issue Description: When we use a custom form to forward SPAM emails as >>> attachments, Outlook 2003 will crash when we insert the email >>> attachments, >>> or when >>> we send the form with the attached emails, or when we delete the SPAM >>> from >>> its original folder after sending the form with the attached emails. >>> Usually the form crashes on the first attempt at inserting the SPAM into >>> the >>> form as attachments. On the second attempt usually we can insert the >>> SPAM >>> as attachments and send the email to our SPAM filter vendor. Then it >>> will >>> crash when the SPAM is deleted from its respective folder. After >>> Outlook >>> 2003 restarts, the SPAM has been deleted. This behavior occurs when the >>> Tablet PC is connected to the network via wire or via wireless router. >>> This >>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop >>> using >>> the exact same form and technique. >>> >>> I have recreated the form several times. >>> I have uninstalled and reinstalled Office 2003. >>> Neither of these two maneuvers has worked. >>> >>> Does anyone have any suggestions? >>> >>> Phil F >>> >>> >> > > |
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12-03-2004, 04:16 AM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Chris, I worked the problem thoroughly with the Microsoft.private.directaccess.outlook-exchangeclient partner newsgroup. The forms problem only occurs on my Tablet PC. It crashes Outlook 2003 if I use the Organizational or the Personal forms library. The form works fine on desktops. The moderator of the group directed me to post in this group. I would appreciate any ideas to solve this problem. Phil F "Chris H." <winxpnews********.com> wrote in message news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl... > Could perhaps be a cache problem, but I would suggest you post to one of > the regular Microsoft newsgroups covering Outlook so the MVPs who > regularly deal with Outlook can have a look at the issues. You're still > running the Windows XP Pro operating system, and Outlook is not > individually supported here. > -- > Chris H. > Microsoft Windows MVP/Tablet PC > Tablet Creations - http://nicecreations.us/ > Associate Expert > Expert Zone - www.microsoft.com/windowsxp/expertzone > > > "Phil F" <PF@DrPhilipFleming.com> wrote in message > news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... >> Terri, >> >> Thanks for your reply. Yes all office and operating system updates & >> service packs have been applied. >> >> Phil F >> "terri" <support@thetabletpc.net> wrote in message >> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >>> Did you install the updates you need for Outlook from Windows Update? >>> >>> -- >>> Terri Stratton >>> Editor / Owner >>> http://thetabletpc.net >>> http://themediacenterpc.net >>> Microsoft Windows MVP / Tablet PC >>> >>> "PF" <PF@DrPhilipFleming.com> wrote in message >>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business >>>> Server 2000 SP1 network connecting to the server both via 100Mb >>>> Ethernet and >>>> 802.11G router. >>>> >>>> Issue Description: When we use a custom form to forward SPAM emails as >>>> attachments, Outlook 2003 will crash when we insert the email >>>> attachments, >>>> or when >>>> we send the form with the attached emails, or when we delete the SPAM >>>> from >>>> its original folder after sending the form with the attached emails. >>>> Usually the form crashes on the first attempt at inserting the SPAM >>>> into the >>>> form as attachments. On the second attempt usually we can insert the >>>> SPAM >>>> as attachments and send the email to our SPAM filter vendor. Then it >>>> will >>>> crash when the SPAM is deleted from its respective folder. After >>>> Outlook >>>> 2003 restarts, the SPAM has been deleted. This behavior occurs when >>>> the >>>> Tablet PC is connected to the network via wire or via wireless router. >>>> This >>>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop >>>> using >>>> the exact same form and technique. >>>> >>>> I have recreated the form several times. >>>> I have uninstalled and reinstalled Office 2003. >>>> Neither of these two maneuvers has worked. >>>> >>>> Does anyone have any suggestions? >>>> >>>> Phil F >>>> >>>> >>> >> >> > > |
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12-03-2004, 04:16 AM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Phil, I'll see what I can dig up. It really should make absolutely no difference if you're on a Tablet PC or not, but I'll run it by some of the Office MVPs and see what they say. -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone "Phil F" <PF@DrPhilipFleming.com> wrote in message news:%23gD00kO2EHA.3416@TK2MSFTNGP09.phx.gbl... > Chris, > > I worked the problem thoroughly with the > Microsoft.private.directaccess.outlook-exchangeclient partner newsgroup. > The forms problem only occurs on my Tablet PC. It crashes Outlook 2003 if > I use the Organizational or the Personal forms library. The form works > fine on desktops. The moderator of the group directed me to post in this > group. I would appreciate any ideas to solve this problem. > > Phil F > > > "Chris H." <winxpnews********.com> wrote in message > news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl... >> Could perhaps be a cache problem, but I would suggest you post to one of >> the regular Microsoft newsgroups covering Outlook so the MVPs who >> regularly deal with Outlook can have a look at the issues. You're still >> running the Windows XP Pro operating system, and Outlook is not >> individually supported here. >> -- >> Chris H. >> Microsoft Windows MVP/Tablet PC >> Tablet Creations - http://nicecreations.us/ >> Associate Expert >> Expert Zone - www.microsoft.com/windowsxp/expertzone >> >> >> "Phil F" <PF@DrPhilipFleming.com> wrote in message >> news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... >>> Terri, >>> >>> Thanks for your reply. Yes all office and operating system updates & >>> service packs have been applied. >>> >>> Phil F >>> "terri" <support@thetabletpc.net> wrote in message >>> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >>>> Did you install the updates you need for Outlook from Windows Update? >>>> >>>> -- >>>> Terri Stratton >>>> Editor / Owner >>>> http://thetabletpc.net >>>> http://themediacenterpc.net >>>> Microsoft Windows MVP / Tablet PC >>>> >>>> "PF" <PF@DrPhilipFleming.com> wrote in message >>>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small Business >>>>> Server 2000 SP1 network connecting to the server both via 100Mb >>>>> Ethernet and >>>>> 802.11G router. >>>>> >>>>> Issue Description: When we use a custom form to forward SPAM emails as >>>>> attachments, Outlook 2003 will crash when we insert the email >>>>> attachments, >>>>> or when >>>>> we send the form with the attached emails, or when we delete the SPAM >>>>> from >>>>> its original folder after sending the form with the attached emails. >>>>> Usually the form crashes on the first attempt at inserting the SPAM >>>>> into the >>>>> form as attachments. On the second attempt usually we can insert the >>>>> SPAM >>>>> as attachments and send the email to our SPAM filter vendor. Then it >>>>> will >>>>> crash when the SPAM is deleted from its respective folder. After >>>>> Outlook >>>>> 2003 restarts, the SPAM has been deleted. This behavior occurs when >>>>> the >>>>> Tablet PC is connected to the network via wire or via wireless router. >>>>> This >>>>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop >>>>> using >>>>> the exact same form and technique. >>>>> >>>>> I have recreated the form several times. >>>>> I have uninstalled and reinstalled Office 2003. >>>>> Neither of these two maneuvers has worked. >>>>> >>>>> Does anyone have any suggestions? >>>>> >>>>> Phil F >>>>> >>>>> >>>> >>> >>> >> >> > > |
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12-03-2004, 04:15 PM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Chris, Another problem: I cannot open an Excel spreadsheet created in Office XP on my Tablet PC with the Excel version in Office 2003. I can open the same spreadsheet with Office 2003 on my desktop however. Once again the Tablet PC seems to be the common denominator for the problem. Any ideas? Phil F "Chris H." <winxpnews********.com> wrote in message news:emfUbdP2EHA.204@TK2MSFTNGP10.phx.gbl... > Phil, I'll see what I can dig up. It really should make absolutely no > difference if you're on a Tablet PC or not, but I'll run it by some of the > Office MVPs and see what they say. > -- > Chris H. > Microsoft Windows MVP/Tablet PC > Tablet Creations - http://nicecreations.us/ > Associate Expert > Expert Zone - www.microsoft.com/windowsxp/expertzone > > > "Phil F" <PF@DrPhilipFleming.com> wrote in message > news:%23gD00kO2EHA.3416@TK2MSFTNGP09.phx.gbl... >> Chris, >> >> I worked the problem thoroughly with the >> Microsoft.private.directaccess.outlook-exchangeclient partner newsgroup. >> The forms problem only occurs on my Tablet PC. It crashes Outlook 2003 >> if I use the Organizational or the Personal forms library. The form >> works fine on desktops. The moderator of the group directed me to post >> in this group. I would appreciate any ideas to solve this problem. >> >> Phil F >> >> >> "Chris H." <winxpnews********.com> wrote in message >> news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl... >>> Could perhaps be a cache problem, but I would suggest you post to one of >>> the regular Microsoft newsgroups covering Outlook so the MVPs who >>> regularly deal with Outlook can have a look at the issues. You're still >>> running the Windows XP Pro operating system, and Outlook is not >>> individually supported here. >>> -- >>> Chris H. >>> Microsoft Windows MVP/Tablet PC >>> Tablet Creations - http://nicecreations.us/ >>> Associate Expert >>> Expert Zone - www.microsoft.com/windowsxp/expertzone >>> >>> >>> "Phil F" <PF@DrPhilipFleming.com> wrote in message >>> news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... >>>> Terri, >>>> >>>> Thanks for your reply. Yes all office and operating system updates & >>>> service packs have been applied. >>>> >>>> Phil F >>>> "terri" <support@thetabletpc.net> wrote in message >>>> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >>>>> Did you install the updates you need for Outlook from Windows Update? >>>>> >>>>> -- >>>>> Terri Stratton >>>>> Editor / Owner >>>>> http://thetabletpc.net >>>>> http://themediacenterpc.net >>>>> Microsoft Windows MVP / Tablet PC >>>>> >>>>> "PF" <PF@DrPhilipFleming.com> wrote in message >>>>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>>>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small >>>>>> Business >>>>>> Server 2000 SP1 network connecting to the server both via 100Mb >>>>>> Ethernet and >>>>>> 802.11G router. >>>>>> >>>>>> Issue Description: When we use a custom form to forward SPAM emails >>>>>> as >>>>>> attachments, Outlook 2003 will crash when we insert the email >>>>>> attachments, >>>>>> or when >>>>>> we send the form with the attached emails, or when we delete the SPAM >>>>>> from >>>>>> its original folder after sending the form with the attached emails. >>>>>> Usually the form crashes on the first attempt at inserting the SPAM >>>>>> into the >>>>>> form as attachments. On the second attempt usually we can insert the >>>>>> SPAM >>>>>> as attachments and send the email to our SPAM filter vendor. Then it >>>>>> will >>>>>> crash when the SPAM is deleted from its respective folder. After >>>>>> Outlook >>>>>> 2003 restarts, the SPAM has been deleted. This behavior occurs when >>>>>> the >>>>>> Tablet PC is connected to the network via wire or via wireless >>>>>> router. This >>>>>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop >>>>>> using >>>>>> the exact same form and technique. >>>>>> >>>>>> I have recreated the form several times. >>>>>> I have uninstalled and reinstalled Office 2003. >>>>>> Neither of these two maneuvers has worked. >>>>>> >>>>>> Does anyone have any suggestions? >>>>>> >>>>>> Phil F >>>>>> >>>>>> >>>>> >>>> >>>> >>> >>> >> >> > > |
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12-03-2004, 06:16 PM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Phil, I move spreadsheets around from desktop to Tablet to desktop (tracking my fantasy football team, no big deal) without a problem. You are in a user account which is a member of the Admin group, right? Second, try going into Control Panel/Add or Remove Programs, find the listing for your Microsoft Office installation, and tap that entry. Tap the Change button, then do a Repair install on Office. After completing, restart your system. Third thing, if the Repair doesn't fix the issues in Office, go to Control Panel/Administrative Tools/Event Viewer and tap the Application listing in the left pane. This will reveal "events" in the right pane, and you should take a look for either yellow triangles with black exclamation points or red circles with white X's. If there are any such entries, right-click them and select Properties. This will reveal a portion of the issue, and the text will possibly lead to where the problem exists. If none in the third item, when was the last time you did a thorough check of your system using your anti-virus program with the latest definitions? Have you recently run any Trojan, spyware, malware or parasite detection software like AdAware? If not, you may want to look at this information: www.aumha.org/secure.htm. -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone "Phil F" <PF@DrPhilipFleming.com> wrote in message news:emGRCKX2EHA.1076@TK2MSFTNGP09.phx.gbl... > Chris, > > Another problem: I cannot open an Excel spreadsheet created in Office XP > on my Tablet PC with the Excel version in Office 2003. I can open the > same spreadsheet with Office 2003 on my desktop however. Once again the > Tablet PC seems to be the common denominator for the problem. Any ideas? > > Phil F > "Chris H." <winxpnews********.com> wrote in message > news:emfUbdP2EHA.204@TK2MSFTNGP10.phx.gbl... >> Phil, I'll see what I can dig up. It really should make absolutely no >> difference if you're on a Tablet PC or not, but I'll run it by some of >> the Office MVPs and see what they say. >> -- >> Chris H. >> Microsoft Windows MVP/Tablet PC >> Tablet Creations - http://nicecreations.us/ >> Associate Expert >> Expert Zone - www.microsoft.com/windowsxp/expertzone >> >> >> "Phil F" <PF@DrPhilipFleming.com> wrote in message >> news:%23gD00kO2EHA.3416@TK2MSFTNGP09.phx.gbl... >>> Chris, >>> >>> I worked the problem thoroughly with the >>> Microsoft.private.directaccess.outlook-exchangeclient partner >>> newsgroup. The forms problem only occurs on my Tablet PC. It crashes >>> Outlook 2003 if I use the Organizational or the Personal forms library. >>> The form works fine on desktops. The moderator of the group directed me >>> to post in this group. I would appreciate any ideas to solve this >>> problem. >>> >>> Phil F >>> >>> >>> "Chris H." <winxpnews********.com> wrote in message >>> news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl... >>>> Could perhaps be a cache problem, but I would suggest you post to one >>>> of the regular Microsoft newsgroups covering Outlook so the MVPs who >>>> regularly deal with Outlook can have a look at the issues. You're >>>> still running the Windows XP Pro operating system, and Outlook is not >>>> individually supported here. >>>> -- >>>> Chris H. >>>> Microsoft Windows MVP/Tablet PC >>>> Tablet Creations - http://nicecreations.us/ >>>> Associate Expert >>>> Expert Zone - www.microsoft.com/windowsxp/expertzone >>>> >>>> >>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message >>>> news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... >>>>> Terri, >>>>> >>>>> Thanks for your reply. Yes all office and operating system updates & >>>>> service packs have been applied. >>>>> >>>>> Phil F >>>>> "terri" <support@thetabletpc.net> wrote in message >>>>> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >>>>>> Did you install the updates you need for Outlook from Windows Update? >>>>>> >>>>>> -- >>>>>> Terri Stratton >>>>>> Editor / Owner >>>>>> http://thetabletpc.net >>>>>> http://themediacenterpc.net >>>>>> Microsoft Windows MVP / Tablet PC >>>>>> >>>>>> "PF" <PF@DrPhilipFleming.com> wrote in message >>>>>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>>>>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small >>>>>>> Business >>>>>>> Server 2000 SP1 network connecting to the server both via 100Mb >>>>>>> Ethernet and >>>>>>> 802.11G router. >>>>>>> >>>>>>> Issue Description: When we use a custom form to forward SPAM emails >>>>>>> as >>>>>>> attachments, Outlook 2003 will crash when we insert the email >>>>>>> attachments, >>>>>>> or when >>>>>>> we send the form with the attached emails, or when we delete the >>>>>>> SPAM from >>>>>>> its original folder after sending the form with the attached emails. >>>>>>> Usually the form crashes on the first attempt at inserting the SPAM >>>>>>> into the >>>>>>> form as attachments. On the second attempt usually we can insert >>>>>>> the SPAM >>>>>>> as attachments and send the email to our SPAM filter vendor. Then >>>>>>> it will >>>>>>> crash when the SPAM is deleted from its respective folder. After >>>>>>> Outlook >>>>>>> 2003 restarts, the SPAM has been deleted. This behavior occurs when >>>>>>> the >>>>>>> Tablet PC is connected to the network via wire or via wireless >>>>>>> router. This >>>>>>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop >>>>>>> using >>>>>>> the exact same form and technique. >>>>>>> >>>>>>> I have recreated the form several times. >>>>>>> I have uninstalled and reinstalled Office 2003. >>>>>>> Neither of these two maneuvers has worked. >>>>>>> >>>>>>> Does anyone have any suggestions? >>>>>>> >>>>>>> Phil F >>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > > |
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12-07-2004, 04:15 PM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form Chris, Sorry for the delay. I just returned from a trip. I have both repaired and reinstalled Outlook 2003 and the entire Office 2003 suite several times with no resolution to this problem. Here are two entries from the Application section of the Event viewer after a recent crash of Outlook 2003. 1. Event Type: Error Event Source: Microsoft Office 11 Event Category: None Event ID: 1000 Date: 12/7/2004 Time: 1:53:12 PM User: N/A Computer: M1400 Description: Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, faulting module outllib.dll, version 11.0.6359.0, stamp 40c8adfd, debug? 0, fault address 0x0006b399. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. 0008: 69 00 63 00 61 00 74 00 i.c.a.t. 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. 0020: 75 00 72 00 65 00 20 00 u.r.e. . 0028: 20 00 6f 00 75 00 74 00 .o.u.t. 0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k. 0038: 2e 00 65 00 78 00 65 00 ..e.x.e. 0040: 20 00 31 00 31 00 2e 00 .1.1... 0048: 30 00 2e 00 36 00 33 00 0...6.3. 0050: 35 00 33 00 2e 00 30 00 5.3...0. 0058: 20 00 34 00 30 00 38 00 .4.0.8. 0060: 66 00 32 00 39 00 33 00 f.2.9.3. 0068: 37 00 20 00 69 00 6e 00 7. .i.n. 0070: 20 00 6f 00 75 00 74 00 .o.u.t. 0078: 6c 00 6c 00 69 00 62 00 l.l.i.b. 0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l. 0088: 20 00 31 00 31 00 2e 00 .1.1... 0090: 30 00 2e 00 36 00 33 00 0...6.3. 0098: 35 00 39 00 2e 00 30 00 5.9...0. 00a0: 20 00 34 00 30 00 63 00 .4.0.c. 00a8: 38 00 61 00 64 00 66 00 8.a.d.f. 00b0: 64 00 20 00 66 00 44 00 d. .f.D. 00b8: 65 00 62 00 75 00 67 00 e.b.u.g. 00c0: 20 00 30 00 20 00 61 00 .0. .a. 00c8: 74 00 20 00 6f 00 66 00 t. .o.f. 00d0: 66 00 73 00 65 00 74 00 f.s.e.t. 00d8: 20 00 30 00 30 00 30 00 .0.0.0. 00e0: 36 00 62 00 33 00 39 00 6.b.3.9. 00e8: 39 00 0d 00 0a 00 9..... 2. Event Type: Information Event Source: Microsoft Office 11 Event Category: None Event ID: 1001 Date: 12/7/2004 Time: 1:53:38 PM User: N/A Computer: M1400 Description: Bucket 127010410, bucket table 1, faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, faulting module outllib.dll, version 11.0.6359.0, stamp 40c8adfd, debug? 0, fault address 0x0006b399. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 00 75 00 63 00 6b 00 B.u.c.k. 0008: 65 00 74 00 3a 00 20 00 e.t.:. . 0010: 31 00 32 00 37 00 30 00 1.2.7.0. 0018: 31 00 30 00 34 00 31 00 1.0.4.1. 0020: 30 00 0d 00 0a 00 42 00 0.....B. 0028: 75 00 63 00 6b 00 65 00 u.c.k.e. 0030: 74 00 54 00 61 00 62 00 t.T.a.b. 0038: 6c 00 65 00 20 00 31 00 l.e. .1. 0040: 0d 00 0a 00 .... Are these any help? Phil F "Chris H." <winxpnews********.com> wrote in message news:eDn6W%23X2EHA.2108@TK2MSFTNGP10.phx.gbl... > Phil, I move spreadsheets around from desktop to Tablet to desktop > (tracking my fantasy football team, no big deal) without a problem. You > are in a user account which is a member of the Admin group, right? > > Second, try going into Control Panel/Add or Remove Programs, find the > listing for your Microsoft Office installation, and tap that entry. Tap > the Change button, then do a Repair install on Office. After completing, > restart your system. > > Third thing, if the Repair doesn't fix the issues in Office, go to Control > Panel/Administrative Tools/Event Viewer and tap the Application listing in > the left pane. This will reveal "events" in the right pane, and you > should take a look for either yellow triangles with black exclamation > points or red circles with white X's. If there are any such entries, > right-click them and select Properties. This will reveal a portion of the > issue, and the text will possibly lead to where the problem exists. > > If none in the third item, when was the last time you did a thorough check > of your system using your anti-virus program with the latest definitions? > Have you recently run any Trojan, spyware, malware or parasite detection > software like AdAware? If not, you may want to look at this information: > www.aumha.org/secure.htm. > -- > Chris H. > Microsoft Windows MVP/Tablet PC > Tablet Creations - http://nicecreations.us/ > Associate Expert > Expert Zone - www.microsoft.com/windowsxp/expertzone > > > "Phil F" <PF@DrPhilipFleming.com> wrote in message > news:emGRCKX2EHA.1076@TK2MSFTNGP09.phx.gbl... >> Chris, >> >> Another problem: I cannot open an Excel spreadsheet created in Office XP >> on my Tablet PC with the Excel version in Office 2003. I can open the >> same spreadsheet with Office 2003 on my desktop however. Once again the >> Tablet PC seems to be the common denominator for the problem. Any ideas? >> >> Phil F >> "Chris H." <winxpnews********.com> wrote in message >> news:emfUbdP2EHA.204@TK2MSFTNGP10.phx.gbl... >>> Phil, I'll see what I can dig up. It really should make absolutely no >>> difference if you're on a Tablet PC or not, but I'll run it by some of >>> the Office MVPs and see what they say. >>> -- >>> Chris H. >>> Microsoft Windows MVP/Tablet PC >>> Tablet Creations - http://nicecreations.us/ >>> Associate Expert >>> Expert Zone - www.microsoft.com/windowsxp/expertzone >>> >>> >>> "Phil F" <PF@DrPhilipFleming.com> wrote in message >>> news:%23gD00kO2EHA.3416@TK2MSFTNGP09.phx.gbl... >>>> Chris, >>>> >>>> I worked the problem thoroughly with the >>>> Microsoft.private.directaccess.outlook-exchangeclient partner >>>> newsgroup. The forms problem only occurs on my Tablet PC. It crashes >>>> Outlook 2003 if I use the Organizational or the Personal forms library. >>>> The form works fine on desktops. The moderator of the group directed >>>> me to post in this group. I would appreciate any ideas to solve this >>>> problem. >>>> >>>> Phil F >>>> >>>> >>>> "Chris H." <winxpnews********.com> wrote in message >>>> news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl... >>>>> Could perhaps be a cache problem, but I would suggest you post to one >>>>> of the regular Microsoft newsgroups covering Outlook so the MVPs who >>>>> regularly deal with Outlook can have a look at the issues. You're >>>>> still running the Windows XP Pro operating system, and Outlook is not >>>>> individually supported here. >>>>> -- >>>>> Chris H. >>>>> Microsoft Windows MVP/Tablet PC >>>>> Tablet Creations - http://nicecreations.us/ >>>>> Associate Expert >>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone >>>>> >>>>> >>>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message >>>>> news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... >>>>>> Terri, >>>>>> >>>>>> Thanks for your reply. Yes all office and operating system updates & >>>>>> service packs have been applied. >>>>>> >>>>>> Phil F >>>>>> "terri" <support@thetabletpc.net> wrote in message >>>>>> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >>>>>>> Did you install the updates you need for Outlook from Windows >>>>>>> Update? >>>>>>> >>>>>>> -- >>>>>>> Terri Stratton >>>>>>> Editor / Owner >>>>>>> http://thetabletpc.net >>>>>>> http://themediacenterpc.net >>>>>>> Microsoft Windows MVP / Tablet PC >>>>>>> >>>>>>> "PF" <PF@DrPhilipFleming.com> wrote in message >>>>>>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>>>>>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small >>>>>>>> Business >>>>>>>> Server 2000 SP1 network connecting to the server both via 100Mb >>>>>>>> Ethernet and >>>>>>>> 802.11G router. >>>>>>>> >>>>>>>> Issue Description: When we use a custom form to forward SPAM emails >>>>>>>> as >>>>>>>> attachments, Outlook 2003 will crash when we insert the email >>>>>>>> attachments, >>>>>>>> or when >>>>>>>> we send the form with the attached emails, or when we delete the >>>>>>>> SPAM from >>>>>>>> its original folder after sending the form with the attached >>>>>>>> emails. >>>>>>>> Usually the form crashes on the first attempt at inserting the SPAM >>>>>>>> into the >>>>>>>> form as attachments. On the second attempt usually we can insert >>>>>>>> the SPAM >>>>>>>> as attachments and send the email to our SPAM filter vendor. Then >>>>>>>> it will >>>>>>>> crash when the SPAM is deleted from its respective folder. After >>>>>>>> Outlook >>>>>>>> 2003 restarts, the SPAM has been deleted. This behavior occurs >>>>>>>> when the >>>>>>>> Tablet PC is connected to the network via wire or via wireless >>>>>>>> router. This >>>>>>>> behavior does NOT occur with Outlook 2003 on a Windows 2000 desktop >>>>>>>> using >>>>>>>> the exact same form and technique. >>>>>>>> >>>>>>>> I have recreated the form several times. >>>>>>>> I have uninstalled and reinstalled Office 2003. >>>>>>>> Neither of these two maneuvers has worked. >>>>>>>> >>>>>>>> Does anyone have any suggestions? >>>>>>>> >>>>>>>> Phil F >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > > |
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12-07-2004, 05:15 PM
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| Re: Motion 1400 Tablet Outlook 2003 Crash Using a Form I haven't a clue from that information, Phil. I honestly think you should post to the microsoft.public.excel newsgroup (or one of them, since there's about eight or so). They'd probably be able to tell you instantly what's happening. -- Chris H. Microsoft Windows MVP/Tablet PC Tablet Creations - http://nicecreations.us/ Associate Expert Expert Zone - www.microsoft.com/windowsxp/expertzone "Phil F" <PF@DrPhilipFleming.com> wrote in message news:u4mdYeJ3EHA.208@TK2MSFTNGP12.phx.gbl... > Chris, > > Sorry for the delay. I just returned from a trip. I have both repaired > and reinstalled Outlook 2003 and the entire Office 2003 suite several > times with no resolution to this problem. Here are two entries from the > Application section of the Event viewer after a recent crash of Outlook > 2003. > > 1. > > Event Type: Error > Event Source: Microsoft Office 11 > Event Category: None > Event ID: 1000 > Date: 12/7/2004 > Time: 1:53:12 PM > User: N/A > Computer: M1400 > Description: > Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, > faulting module outllib.dll, version 11.0.6359.0, stamp 40c8adfd, debug? > 0, fault address 0x0006b399. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 00 70 00 70 00 6c 00 A.p.p.l. > 0008: 69 00 63 00 61 00 74 00 i.c.a.t. > 0010: 69 00 6f 00 6e 00 20 00 i.o.n. . > 0018: 46 00 61 00 69 00 6c 00 F.a.i.l. > 0020: 75 00 72 00 65 00 20 00 u.r.e. . > 0028: 20 00 6f 00 75 00 74 00 .o.u.t. > 0030: 6c 00 6f 00 6f 00 6b 00 l.o.o.k. > 0038: 2e 00 65 00 78 00 65 00 ..e.x.e. > 0040: 20 00 31 00 31 00 2e 00 .1.1... > 0048: 30 00 2e 00 36 00 33 00 0...6.3. > 0050: 35 00 33 00 2e 00 30 00 5.3...0. > 0058: 20 00 34 00 30 00 38 00 .4.0.8. > 0060: 66 00 32 00 39 00 33 00 f.2.9.3. > 0068: 37 00 20 00 69 00 6e 00 7. .i.n. > 0070: 20 00 6f 00 75 00 74 00 .o.u.t. > 0078: 6c 00 6c 00 69 00 62 00 l.l.i.b. > 0080: 2e 00 64 00 6c 00 6c 00 ..d.l.l. > 0088: 20 00 31 00 31 00 2e 00 .1.1... > 0090: 30 00 2e 00 36 00 33 00 0...6.3. > 0098: 35 00 39 00 2e 00 30 00 5.9...0. > 00a0: 20 00 34 00 30 00 63 00 .4.0.c. > 00a8: 38 00 61 00 64 00 66 00 8.a.d.f. > 00b0: 64 00 20 00 66 00 44 00 d. .f.D. > 00b8: 65 00 62 00 75 00 67 00 e.b.u.g. > 00c0: 20 00 30 00 20 00 61 00 .0. .a. > 00c8: 74 00 20 00 6f 00 66 00 t. .o.f. > 00d0: 66 00 73 00 65 00 74 00 f.s.e.t. > 00d8: 20 00 30 00 30 00 30 00 .0.0.0. > 00e0: 36 00 62 00 33 00 39 00 6.b.3.9. > 00e8: 39 00 0d 00 0a 00 9..... > > > > 2. > > Event Type: Information > Event Source: Microsoft Office 11 > Event Category: None > Event ID: 1001 > Date: 12/7/2004 > Time: 1:53:38 PM > User: N/A > Computer: M1400 > Description: > Bucket 127010410, bucket table 1, faulting application outlook.exe, > version 11.0.6353.0, stamp 408f2937, faulting module outllib.dll, version > 11.0.6359.0, stamp 40c8adfd, debug? 0, fault address 0x0006b399. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 42 00 75 00 63 00 6b 00 B.u.c.k. > 0008: 65 00 74 00 3a 00 20 00 e.t.:. . > 0010: 31 00 32 00 37 00 30 00 1.2.7.0. > 0018: 31 00 30 00 34 00 31 00 1.0.4.1. > 0020: 30 00 0d 00 0a 00 42 00 0.....B. > 0028: 75 00 63 00 6b 00 65 00 u.c.k.e. > 0030: 74 00 54 00 61 00 62 00 t.T.a.b. > 0038: 6c 00 65 00 20 00 31 00 l.e. .1. > 0040: 0d 00 0a 00 .... > > Are these any help? > > Phil F > > "Chris H." <winxpnews********.com> wrote in message > news:eDn6W%23X2EHA.2108@TK2MSFTNGP10.phx.gbl... >> Phil, I move spreadsheets around from desktop to Tablet to desktop >> (tracking my fantasy football team, no big deal) without a problem. You >> are in a user account which is a member of the Admin group, right? >> >> Second, try going into Control Panel/Add or Remove Programs, find the >> listing for your Microsoft Office installation, and tap that entry. Tap >> the Change button, then do a Repair install on Office. After completing, >> restart your system. >> >> Third thing, if the Repair doesn't fix the issues in Office, go to >> Control Panel/Administrative Tools/Event Viewer and tap the Application >> listing in the left pane. This will reveal "events" in the right pane, >> and you should take a look for either yellow triangles with black >> exclamation points or red circles with white X's. If there are any such >> entries, right-click them and select Properties. This will reveal a >> portion of the issue, and the text will possibly lead to where the >> problem exists. >> >> If none in the third item, when was the last time you did a thorough >> check of your system using your anti-virus program with the latest >> definitions? Have you recently run any Trojan, spyware, malware or >> parasite detection software like AdAware? If not, you may want to look >> at this information: www.aumha.org/secure.htm. >> -- >> Chris H. >> Microsoft Windows MVP/Tablet PC >> Tablet Creations - http://nicecreations.us/ >> Associate Expert >> Expert Zone - www.microsoft.com/windowsxp/expertzone >> >> >> "Phil F" <PF@DrPhilipFleming.com> wrote in message >> news:emGRCKX2EHA.1076@TK2MSFTNGP09.phx.gbl... >>> Chris, >>> >>> Another problem: I cannot open an Excel spreadsheet created in Office >>> XP on my Tablet PC with the Excel version in Office 2003. I can open >>> the same spreadsheet with Office 2003 on my desktop however. Once again >>> the Tablet PC seems to be the common denominator for the problem. Any >>> ideas? >>> >>> Phil F >>> "Chris H." <winxpnews********.com> wrote in message >>> news:emfUbdP2EHA.204@TK2MSFTNGP10.phx.gbl... >>>> Phil, I'll see what I can dig up. It really should make absolutely no >>>> difference if you're on a Tablet PC or not, but I'll run it by some of >>>> the Office MVPs and see what they say. >>>> -- >>>> Chris H. >>>> Microsoft Windows MVP/Tablet PC >>>> Tablet Creations - http://nicecreations.us/ >>>> Associate Expert >>>> Expert Zone - www.microsoft.com/windowsxp/expertzone >>>> >>>> >>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message >>>> news:%23gD00kO2EHA.3416@TK2MSFTNGP09.phx.gbl... >>>>> Chris, >>>>> >>>>> I worked the problem thoroughly with the >>>>> Microsoft.private.directaccess.outlook-exchangeclient partner >>>>> newsgroup. The forms problem only occurs on my Tablet PC. It crashes >>>>> Outlook 2003 if I use the Organizational or the Personal forms >>>>> library. The form works fine on desktops. The moderator of the group >>>>> directed me to post in this group. I would appreciate any ideas to >>>>> solve this problem. >>>>> >>>>> Phil F >>>>> >>>>> >>>>> "Chris H." <winxpnews********.com> wrote in message >>>>> news:uXJJFR71EHA.3840@tk2msftngp13.phx.gbl... >>>>>> Could perhaps be a cache problem, but I would suggest you post to one >>>>>> of the regular Microsoft newsgroups covering Outlook so the MVPs who >>>>>> regularly deal with Outlook can have a look at the issues. You're >>>>>> still running the Windows XP Pro operating system, and Outlook is not >>>>>> individually supported here. >>>>>> -- >>>>>> Chris H. >>>>>> Microsoft Windows MVP/Tablet PC >>>>>> Tablet Creations - http://nicecreations.us/ >>>>>> Associate Expert >>>>>> Expert Zone - www.microsoft.com/windowsxp/expertzone >>>>>> >>>>>> >>>>>> "Phil F" <PF@DrPhilipFleming.com> wrote in message >>>>>> news:eGWeW021EHA.3708@TK2MSFTNGP14.phx.gbl... >>>>>>> Terri, >>>>>>> >>>>>>> Thanks for your reply. Yes all office and operating system updates >>>>>>> & service packs have been applied. >>>>>>> >>>>>>> Phil F >>>>>>> "terri" <support@thetabletpc.net> wrote in message >>>>>>> news:OWxjryz1EHA.3000@TK2MSFTNGP15.phx.gbl... >>>>>>>> Did you install the updates you need for Outlook from Windows >>>>>>>> Update? >>>>>>>> >>>>>>>> -- >>>>>>>> Terri Stratton >>>>>>>> Editor / Owner >>>>>>>> http://thetabletpc.net >>>>>>>> http://themediacenterpc.net >>>>>>>> Microsoft Windows MVP / Tablet PC >>>>>>>> >>>>>>>> "PF" <PF@DrPhilipFleming.com> wrote in message >>>>>>>> news:OuFYyoz1EHA.2180@TK2MSFTNGP10.phx.gbl... >>>>>>>>> Setup: Motion Computing 1400 Tablet PC as a client on a Small >>>>>>>>> Business >>>>>>>>> Server 2000 SP1 network connecting to the server both via 100Mb >>>>>>>>> Ethernet and >>>>>>>>> 802.11G router. >>>>>>>>> >>>>>>>>> Issue Description: When we use a custom form to forward SPAM >>>>>>>>> emails as >>>>>>>>> attachments, Outlook 2003 will crash when we insert the email >>>>>>>>> attachments, >>>>>>>>> or when >>>>>>>>> we send the form with the attached emails, or when we delete the >>>>>>>>> SPAM from >>>>>>>>> its original folder after sending the form with the attached >>>>>>>>> emails. >>>>>>& |
