I bought some time ago a used stylistic 3400 where the previous user set a bios-password he forgot. Now I want to have access to the bios and this is not possible without help from Fujitsu/Siemens. Unfortunately they want to have about 50 euro for giving me a new passwort. I do not need a new one urgendly, but maybe for future this becomes necessary. And - I don´t want to pay this for!
If anyone has an idea for help I will be very happy.

Thx
norbert

Well, it worked but the process is a one-off solution. Here is the deal, call Fujitsu Level 2 tech support and give them the information requested (S/N , Model, etc.) and they will then give you three password keys.

At the end of the process, you will get the message system locked with a 20 digit number. You read this off to the Fujitsu tech support and they will give you a "Break" key and all is now ok. This password is only valid for 24 hours and for that Tablet PC (this is what rips...).

Hope this is of some benefit.

I called Fujitsu tech support and they say I need to ship the unit to their facility and it will be $150. I told them I'd read about an over the phone password solution and they deny there's anything like this... has anyone else tried this? Is there a different phone number for "level 2" tech support?

I had the same problem but insisted to the tech that there was a break password. He checked on it and told me that he didn't know about it because that information was at a higher level of support.

The second tier of support has a direct number 888-241-4060 opt 2. They read me 3 passwords which produced a 20 digit key. Then they sent that to the 3rd tier of support and will call me back with in 24 hours to give me the break password.

I hope this helps.