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Tablet PC - Averatec Averatec released their C3500 convertible Tablet PC model based on the Low Voltage Mobile AMD Athlon XP-M 2200+ with an internal DVD/CDRW.

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Old 08-22-2004, 03:44 PM
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Question SP 2 Input Panel

Anyone having... problems with the input panel on SP 2? In IE for example, the box will open, but then close after only a few letters.

This refers to theInput panel that appears when a text box is selected.
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Old 08-22-2004, 03:44 PM
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Old 08-22-2004, 06:16 PM
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TIP settings

Check some of your TIP settings and make sure the timing isn't set to automatic insert text.
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Old 08-23-2004, 12:25 AM
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Well, i checked the settings, and the auto text insertion is all off....any other ideas?

The box hovers, and when i try to click it with the pen, it disappears...really frustrating.

Last edited by Clamchowder; 08-23-2004 at 12:30 AM..
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Old 08-23-2004, 01:36 PM
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Quote:
Originally Posted by Clamchowder
Well, i checked the settings, and the auto text insertion is all off....any other ideas?

The box hovers, and when i try to click it with the pen, it disappears...really frustrating.
Just curious about the behavior if you dock the TIP. What happens then?
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Old 08-23-2004, 01:59 PM
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Quote:
Originally Posted by LPH
Just curious about the behavior if you dock the TIP. What happens then?

If I dock the TIP, it works fine. The problem is that with the SP2 hovering icon, I can't use the feature because when I click on the hovering icon with the pen the icon disappears. Now, I can click the hovering icon with the mousepad, and the TIP opens midscreen, but then when i go to write text the TIP closes after maybe 2 letters. INCREDIBLY FRUSTRATING!!

I can click the regular TIP icon in the quicklaunch as in SP1, but this defeats the purpose of the hover-icon in SP2.


-Frustrated Clambake
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Old 08-23-2004, 02:47 PM
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OK. Let's go over the pen settings for hover. You can adjust this in pen settings. Adjust the spacial tolerance.

Tablet and Pen Settings --> Pen Option Tab --> Double Click on Point/Hover --> adjust slider

Use the picture to help you adjust it. Maybe recalibrate your pen too.
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Old 08-24-2004, 05:54 AM
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I've been thinking about this and wonder if you should do a reinstall of the service pack 2. Maybe something went wrong and a simple reinstall will do the trick.

If the previous post of mine (settings of spacial) doesn't work then go for a reinstall and let us know if that helps.

One last question, though. You wouldn't happen to see if a difference in TIP behavior if you are hooked to AC versus battery and/or the number of applications open?
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Last edited by LPH; 08-24-2004 at 11:55 AM..
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Old 08-24-2004, 05:26 PM
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Tried all the above...reinstalled twice, rebooted a couple times, and tried AC and w/o....all to no avail.

Think I should call Averatec support? Maybe they're not giving support with SP2 yet?
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Old 08-26-2004, 08:24 PM
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Now I've spoken with Averatec support, MS support via email and phone, and nobody has any idea what's going on.

If anyone has ANY ideas, let me know. tia!
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Old 08-28-2004, 02:20 AM
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LPH, so far no luck. I've done just about all I can imagine, reading through the forums, talking with MS....

And I've discovered a new twist. If I click on the hovering icon with the mouse, the TIP opens. And if I use the mouse to draw handwriting, it's recognized, and all goes just fine. So, I'm certain now that it's the stylus...but Averatec, nor I have any idea what to do to solve it. Tried to reinstall stylus drivers, didn't work.
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Old 08-28-2004, 06:04 AM
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Quote:
Originally Posted by Clamchowder
LPH, so far no luck. I've done just about all I can imagine, reading through the forums, talking with MS....

And I've discovered a new twist. If I click on the hovering icon with the mouse, the TIP opens. And if I use the mouse to draw handwriting, it's recognized, and all goes just fine. So, I'm certain now that it's the stylus...but Averatec, nor I have any idea what to do to solve it. Tried to reinstall stylus drivers, didn't work.
The mouse and pen use different hooks or calls and so the behavior would be different.

What happens when you are in safe mode?
What happens when you change video modes?
What happens when you hook up an external monitor?
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Last edited by LPH; 08-28-2004 at 12:23 PM..
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Old 08-28-2004, 03:00 PM
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Okay...In safe mode, I can't even get the TIP to open, the floating icon, nor the regular icon in the quicklaunch appear.

What do you mean by switching video modes?

Tried hooking up to another monitor, still doesn't work, but made another discovery. If click on the floating icon, and open the TIP, and then scribble maybe one letter with the mouse, and THEN put the stylus to the screen and write, everything goes fine. It's just that tapping on the icon with the stylus makes the icon disappear.
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Old 08-29-2004, 11:33 AM
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Quote:
Originally Posted by Clamchowder
What do you mean by switching video modes?
Screen resolution - right click on the desktop - Properties - Settings
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Old 08-30-2004, 05:01 PM
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tabtip.exe

While you are working on a few items, make sure that you check the windows task manager (ctrl-alt-del) and see if tabtip.exe is a process running.
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Old 08-30-2004, 06:11 PM
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I Also Had the Same Behavior

I don't have a solution to offer but when I upgeaded to SP2, I had this exact behavior as well.
Whenever a text input field had focus, an icon for the input panel would appear. The problem was, as soon as the pen got close, the icon would go away. I tried changing the behavior of the input panel between having to click on the icon or just having the pen hover over the icon to bring up the panel but both had the same behavior.

If I was quick I could sneek up on the icon and tap on it before it disappeared but usually not.

I never did get that resolved because I soon returned the unit to Costco for what I had assumed were unrelated problems.

I had a problem with the digitizer working at all. Sometimes when I booted the pen worked and sometimes it didn't. I noticed a error logged in the system log file when it did not come up properly and I had assummed it was a driver problem. But no one else has reported such problems so maybe it was a hardware problem with the digitizer.

I wish I had a solution to the SP2 input panel problem. But I did want to confirm that you are not the only person that has seen this.

Cheers,
duvell
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