Having recently upgraded my desktop to Vista Ultimate from XP Pro SP2, I am
no longer able to see the Storage Card (2 Gig MicroSD) using either Windows
Media Player 11.0.6000.6324 or Yahoo! Music Jukebox 2.0.2.042 from my
Desktop.

The Blackjack Storage Card **IS** visible from Windows Mobile Device
Center/Portable Devices/Blackjack/ and I can even drag and drop MP3s (which
don't have DRM) to the Blackjack. Then, I can listen to them on the
Blackjack once they are added to the library.

From the Blackjack using WMP 10 Mobile (10.3 Build 15100) I can still see
and play the 3 Yahoo Music Unlimited CDs (which are under DRM) on the
Storage Card that where put there when my Desktop was running XP Pro SP2.
Podcast MP3s also work fine.

Is this a known issue and is there a workaround and/or fix?

TIA
geo

Followup:

The problem is definitely with Vista/Windows Mobile Device Center/WMP as I
hooked my Blackjack up to my laptop running XP Pro SP2 and all is well. I'm
able to see the storage card from both WMP 10 and Yahoo! Music Jukebox now.
Apparently, Microsoft has released an expensive upgrade (Vista Ultimate)
which isn't working with their own Windows Mobile 5 products and doesn't
seem to be supported.


"MobileGruven" <geogruven******.com> wrote in message
news:8290F5FA-8298-4A69-A0A5-2F09861C9D8E@microsoft.com...
> Having recently upgraded my desktop to Vista Ultimate from XP Pro SP2, I
> am no longer able to see the Storage Card (2 Gig MicroSD) using either
> Windows Media Player 11.0.6000.6324 or Yahoo! Music Jukebox 2.0.2.042 from
> my Desktop.
>
> The Blackjack Storage Card **IS** visible from Windows Mobile Device
> Center/Portable Devices/Blackjack/ and I can even drag and drop MP3s
> (which don't have DRM) to the Blackjack. Then, I can listen to them on
> the Blackjack once they are added to the library.
>
> From the Blackjack using WMP 10 Mobile (10.3 Build 15100) I can still see
> and play the 3 Yahoo Music Unlimited CDs (which are under DRM) on the
> Storage Card that where put there when my Desktop was running XP Pro SP2.
> Podcast MP3s also work fine.
>
> Is this a known issue and is there a workaround and/or fix?
>
> TIA
> geo
>
>
>
>

I experienced the same problem. Here's the solution I figured out...

# Close Windows Media Player
# Unplug your Windows Mobile Device
# Navigate to C:\Users\[your username]\AppData\Local\Microsoft\Media Player
# Back up the contents of that folder
# Delete the contents of that folder
# Start Windows Media Player...it will scan your media library
# Plug your mobile device in, and Media Player will recognize it and any
storage cards installed in it.

You can see further details of this on my blog...

http://jwzone.dynip.com/jwblog/BlogP...?BlogIDNum=139

"MobileGruven" <geogruven******.com> wrote in message
news:8290F5FA-8298-4A69-A0A5-2F09861C9D8E@microsoft.com...
> Having recently upgraded my desktop to Vista Ultimate from XP Pro SP2, I
> am no longer able to see the Storage Card (2 Gig MicroSD) using either
> Windows Media Player 11.0.6000.6324 or Yahoo! Music Jukebox 2.0.2.042 from
> my Desktop.
>
> The Blackjack Storage Card **IS** visible from Windows Mobile Device
> Center/Portable Devices/Blackjack/ and I can even drag and drop MP3s
> (which don't have DRM) to the Blackjack. Then, I can listen to them on
> the Blackjack once they are added to the library.
>
> From the Blackjack using WMP 10 Mobile (10.3 Build 15100) I can still see
> and play the 3 Yahoo Music Unlimited CDs (which are under DRM) on the
> Storage Card that where put there when my Desktop was running XP Pro SP2.
> Podcast MP3s also work fine.
>
> Is this a known issue and is there a workaround and/or fix?
>
> TIA
> geo
>
>
>
>

I tried your suggestion; it did not work for me. I have been conversing with Mirosoft for 2 weeks about this issue. They have no solution yet.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Tried this -- didn't work for me. Could see the device, but not the storage
card, in WMP11 on a Vista Ultimate laptop. Followed these directions, and
when I plugged in the device, it was redetected in WMP11, but not the
storage card.

"John Walker" <junior882********.com> wrote in message
news:829EE95A-0101-42D9-A127-1DAD9DCDAA1F@microsoft.com...
>I experienced the same problem. Here's the solution I figured out...
>
> # Close Windows Media Player
> # Unplug your Windows Mobile Device
> # Navigate to C:\Users\[your username]\AppData\Local\Microsoft\Media
> Player
> # Back up the contents of that folder
> # Delete the contents of that folder
> # Start Windows Media Player...it will scan your media library
> # Plug your mobile device in, and Media Player will recognize it and any
> storage cards installed in it.
>
> You can see further details of this on my blog...
>
> http://jwzone.dynip.com/jwblog/BlogP...?BlogIDNum=139
>
> "MobileGruven" <geogruven******.com> wrote in message
> news:8290F5FA-8298-4A69-A0A5-2F09861C9D8E@microsoft.com...
>> Having recently upgraded my desktop to Vista Ultimate from XP Pro SP2, I
>> am no longer able to see the Storage Card (2 Gig MicroSD) using either
>> Windows Media Player 11.0.6000.6324 or Yahoo! Music Jukebox 2.0.2.042
>> from my Desktop.
>>
>> The Blackjack Storage Card **IS** visible from Windows Mobile Device
>> Center/Portable Devices/Blackjack/ and I can even drag and drop MP3s
>> (which don't have DRM) to the Blackjack. Then, I can listen to them on
>> the Blackjack once they are added to the library.
>>
>> From the Blackjack using WMP 10 Mobile (10.3 Build 15100) I can still see
>> and play the 3 Yahoo Music Unlimited CDs (which are under DRM) on the
>> Storage Card that where put there when my Desktop was running XP Pro SP2.
>> Podcast MP3s also work fine.
>>
>> Is this a known issue and is there a workaround and/or fix?
>>
>> TIA
>> geo
>>
>>
>>
>>
>

This may be the problem documented in KB article 931621.
http://support.microsoft.com/kb/931621/en-us

There is a download there that just came out, you should try to see if it
solves to problem. Hopefully this patch solves your problem. If not, post
back here (microsoft.public.smartphone) so we know how it went for you
folks.

Good luck!
--
Tony Grue
Software Development Engineer
Microsoft Corp.

This posting is provided "AS IS" with no warranties, and confers no rights.


"Ben" <chazyak@msn.com> wrote in message
news:C5C27CF4-7350-44BB-A6AD-58A6B4A378F2@microsoft.com...
> Tried this -- didn't work for me. Could see the device, but not the
> storage card, in WMP11 on a Vista Ultimate laptop. Followed these
> directions, and when I plugged in the device, it was redetected in WMP11,
> but not the storage card.
>
> "John Walker" <junior882********.com> wrote in message
> news:829EE95A-0101-42D9-A127-1DAD9DCDAA1F@microsoft.com...
>>I experienced the same problem. Here's the solution I figured out...
>>
>> # Close Windows Media Player
>> # Unplug your Windows Mobile Device
>> # Navigate to C:\Users\[your username]\AppData\Local\Microsoft\Media
>> Player
>> # Back up the contents of that folder
>> # Delete the contents of that folder
>> # Start Windows Media Player...it will scan your media library
>> # Plug your mobile device in, and Media Player will recognize it and any
>> storage cards installed in it.
>>
>> You can see further details of this on my blog...
>>
>> http://jwzone.dynip.com/jwblog/BlogP...?BlogIDNum=139
>>
>> "MobileGruven" <geogruven******.com> wrote in message
>> news:8290F5FA-8298-4A69-A0A5-2F09861C9D8E@microsoft.com...
>>> Having recently upgraded my desktop to Vista Ultimate from XP Pro SP2, I
>>> am no longer able to see the Storage Card (2 Gig MicroSD) using either
>>> Windows Media Player 11.0.6000.6324 or Yahoo! Music Jukebox 2.0.2.042
>>> from my Desktop.
>>>
>>> The Blackjack Storage Card **IS** visible from Windows Mobile Device
>>> Center/Portable Devices/Blackjack/ and I can even drag and drop MP3s
>>> (which don't have DRM) to the Blackjack. Then, I can listen to them on
>>> the Blackjack once they are added to the library.
>>>
>>> From the Blackjack using WMP 10 Mobile (10.3 Build 15100) I can still
>>> see and play the 3 Yahoo Music Unlimited CDs (which are under DRM) on
>>> the Storage Card that where put there when my Desktop was running XP Pro
>>> SP2. Podcast MP3s also work fine.
>>>
>>> Is this a known issue and is there a workaround and/or fix?
>>>
>>> TIA
>>> geo
>>>
>>>
>>>
>>>
>>

It worked for me. I followed the link in previous reply, installed Windows6.0-KB931621-x86.msu on the Vista PC, now WMP sees the storage card on my Motorola Q.
I still can't get it to sync contacts & calendar, but that's another story.
Thanks!

I tried this update for the very same problem, but when I try to install the
update it tells me its not for my system.

I have a HTC MTeoR (WM5) running with Vista Ultimate (US-/MSDN-version).

--
_______________________
Rolf @ Questus ans
www.questus.no

"Tony Grue [MSFT]" <angrue@online.microsoft.com> wrote in message
news:148D8133-6EE3-47AF-9874-C692D13807D8@microsoft.com...
> This may be the problem documented in KB article 931621.
> http://support.microsoft.com/kb/931621/en-us
>
> There is a download there that just came out, you should try to see if it
> solves to problem. Hopefully this patch solves your problem. If not,
> post back here (microsoft.public.smartphone) so we know how it went for
> you folks.
>
> Good luck!
> --
> Tony Grue
> Software Development Engineer
> Microsoft Corp.
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> "Ben" <chazyak@msn.com> wrote in message
> news:C5C27CF4-7350-44BB-A6AD-58A6B4A378F2@microsoft.com...
>> Tried this -- didn't work for me. Could see the device, but not the
>> storage card, in WMP11 on a Vista Ultimate laptop. Followed these
>> directions, and when I plugged in the device, it was redetected in WMP11,
>> but not the storage card.
>>
>> "John Walker" <junior882********.com> wrote in message
>> news:829EE95A-0101-42D9-A127-1DAD9DCDAA1F@microsoft.com...
>>>I experienced the same problem. Here's the solution I figured out...
>>>
>>> # Close Windows Media Player
>>> # Unplug your Windows Mobile Device
>>> # Navigate to C:\Users\[your username]\AppData\Local\Microsoft\Media
>>> Player
>>> # Back up the contents of that folder
>>> # Delete the contents of that folder
>>> # Start Windows Media Player...it will scan your media library
>>> # Plug your mobile device in, and Media Player will recognize it and any
>>> storage cards installed in it.
>>>
>>> You can see further details of this on my blog...
>>>
>>> http://jwzone.dynip.com/jwblog/BlogP...?BlogIDNum=139
>>>
>>> "MobileGruven" <geogruven******.com> wrote in message
>>> news:8290F5FA-8298-4A69-A0A5-2F09861C9D8E@microsoft.com...
>>>> Having recently upgraded my desktop to Vista Ultimate from XP Pro SP2,
>>>> I am no longer able to see the Storage Card (2 Gig MicroSD) using
>>>> either Windows Media Player 11.0.6000.6324 or Yahoo! Music Jukebox
>>>> 2.0.2.042 from my Desktop.
>>>>
>>>> The Blackjack Storage Card **IS** visible from Windows Mobile Device
>>>> Center/Portable Devices/Blackjack/ and I can even drag and drop MP3s
>>>> (which don't have DRM) to the Blackjack. Then, I can listen to them on
>>>> the Blackjack once they are added to the library.
>>>>
>>>> From the Blackjack using WMP 10 Mobile (10.3 Build 15100) I can still
>>>> see and play the 3 Yahoo Music Unlimited CDs (which are under DRM) on
>>>> the Storage Card that where put there when my Desktop was running XP
>>>> Pro SP2. Podcast MP3s also work fine.
>>>>
>>>> Is this a known issue and is there a workaround and/or fix?
>>>>
>>>> TIA
>>>> geo
>>>>
>>>>
>>>>
>>>>
>>>
>