Crossposting this to microsoft.public.smartphone in hopes of attracting some
experts!


"LauraM" <fingerson88******.com> wrote in message
news:f776987e-dc7d-4c3b-bde4-533aec913f14@u39g2000pru.googlegroups.com...
> The weirdest thing has happened on my phone. When the time changed
> recently, my phone didn't change time. I went in and manually changed
> it. Then, a week later, it changed time on more hour ahead which
> changed all my appointments on my calendar one hour ahead as well. I
> went into the phone and changed the time back an hour but that didn't
> resolve all my appointments.
>
> I've been hunting on the internet for a patch. Does anyone know if
> one exists? Or am I dreaming that AT&T would provide such a thing.


There's a patch that will fix the dates that the phone changes in and out of
DST in the future, but it will not move your appointments back an hour.
That info is here:
http://www.microsoft.com/windowsmobi...gs-update.mspx,
if your phone runs WM5 or WM6. If it runs WM2003 (which I believe the 5600
does) you'll want this:
http://www.microsoft.com/downloads/d...DisplayLang=en

We'll wait here quietly while you install the patch... ;-)

Back already? Good...

Now, a couple of questions before we try to fix the appointments...

What time zone is your phone currently set for? Your correct zone, or one
zone ahead? If it's ahead, moving it back to the correct zone will fix the
appointments, then you can reset the clock for the correct time.

Are you in Arizona? AT&T might be messing up your time zone and clock. I
use T-Mobile, and they've sent the wrong time zone info to Arizona for
years, because of AZ's non-observance of DST. If so, you need to disable
the "automatic time zone and clock" adjustment on the phone then correctly
set the time zone and clock manually. If the wireless carrier is setting
the time and time zone incorrectly, it'll just keep changing back to the
incorrect zone and move your appointments again.

Now, assuming the clock/time zone is correctly set and will stay that way,
let's try to fix the appointments...

Which, of course, leads to more questions! ;-)

Do you sync this phone with Outlook? Are the times on the computer correct,
or ahead an hour. If they're ahead too, run the MS Outlook Time Zone Update
Tool here:
http://support.microsoft.com/kb/931667

If the computer's calendar is correct, do this instead:
1. Uncheck the "Calendar" sync in Activesync's options (on the phone),
2. Sync with the PC,
3. Delete the calendar items from the phone (if the sync didn't do it by
itself)
4. Recheck "calendar" in Activesync (on the phone)
5. Resync with the PC...

That should put your calendar items back. (IMPORTANT! Do the previous
exactly in the order I described, to avoid deleting the calendar on your PC
when syncing!)

If you do not sync with Outlook, you'll have to manually fix every
appointment. Try to stop fixing appointments at around November, because
they might all jump back an hour at the next DST change...

Good luck!