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| blackjack outlook issues Happy Holidays to everyone! I'm a newbie, so bear with me. I got a BJ about a week ago (WM5.0) and I'm having a little trouble with Outlook and my Yahoo POP3. For some reason, I can't send/receive unless I am hooked into my PC, yet I don't know where to go to change the appropriate settings or whatever. I've gotten absolutely no support from MS or Cingular, so I would appreciate any help at all. Thanks again. Jamie |
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| Re: blackjack outlook issues What settings are you using for the Blackjack account? Also, is that the free or pay Yahoo mail that you are using? Bob "Jamie" <hailecam******.com> wrote in message news:1167064740.730437.158140@i12g2000cwa.googlegr oups.com... > Happy Holidays to everyone! I'm a newbie, so bear with me. I got > a BJ about a week ago (WM5.0) and I'm having a little trouble with > Outlook and my Yahoo POP3. For some reason, I can't send/receive > unless I am hooked into my PC, yet I don't know where to go to change > the appropriate settings or whatever. I've gotten absolutely no > support from MS or Cingular, so I would appreciate any help at all. > Thanks again. > > Jamie > |
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| Re: blackjack outlook issues On Dec 25, 3:40 pm, "Bob Newman" <bobnew...@cox.net> wrote: > What settings are you using for the Blackjack account? Also, is that the > free or pay Yahoo mail that you are using? > > Bob I'm having problems adjusting my BJ settings. There isn't much available to even alter. It is a premium Yahoo pop account and I have no problem getting my email through the pop3 angle. It's an outlook issue, I'm sure, but I don't know how to alter my settings. |
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| Re: blackjack outlook issues I am not sure what your problem is exactly. Are you sending & receiving okay from your Blackjack? Bob "Jamie" <hailecam******.com> wrote in message news:1167080382.692311.112330@48g2000cwx.googlegro ups.com... > > > On Dec 25, 3:40 pm, "Bob Newman" <bobnew...@cox.net> wrote: >> What settings are you using for the Blackjack account? Also, is that the >> free or pay Yahoo mail that you are using? >> >> Bob > > I'm having problems adjusting my BJ settings. There isn't much > available to even alter. It is a > premium Yahoo pop account and I have no problem getting my email > through the pop3 angle. It's an outlook issue, I'm sure, but I don't > know how to alter my settings. > |
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| Re: blackjack outlook issues > I am not sure what your problem is exactly. Are you sending & receiving > okay from your Blackjack? > > Bob I can s/r from the blackjack only when I am plugged in through my USB. As soon as I stop syncing, the option grays out on me. I can send and receive using pop3, so its not a connection isssue but something to do with outlook. I just don't know how to access the pertinent settings on the blackjack or where the outlook application is even located. |
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| Re: blackjack outlook issues I have my email configured so email is not deleted from either my computer or BJ automatically. When I delete an email from my BJ I still want it left on my computer for reference. Is that what you want? Bob "Jamie" <hailecam******.com> wrote in message news:1167106634.082714.115150@42g2000cwt.googlegro ups.com... > > > >> I am not sure what your problem is exactly. Are you sending & receiving >> okay from your Blackjack? >> >> Bob > > I can s/r from the blackjack only when I am plugged in through my USB. > As soon as I stop syncing, the option grays out on me. I can send and > receive using pop3, so its not a connection isssue but something to do > with outlook. I just don't know how to access the pertinent settings > on the blackjack or where the outlook application is even located. > |
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| Re: blackjack outlook issues bob, i'm not having a problem with the messages being left on the server. my problem is that i can't send or receive unless i'm hooked up via usb. there must be some setting incorrect because my pop3 account works fine. you can email me directly if you like hailecam******.com thanks. jamie |
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| Re: blackjack outlook issues "Jamie" <hailecam******.com> wrote in message news:1167165699.350135.261480@n51g2000cwc.googlegr oups.com... > bob, > > i'm not having a problem with the messages being left on the server. > my problem is that i can't send or receive unless i'm hooked up via > usb. there must be some setting incorrect because my pop3 account works > fine. you can email me directly if you like hailecam******.com > thanks. jamie Have you tried XpressMail? I use it with my Cingular 8125 (HTC) and my comcast.net email account without having to have a USB connect. |
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| Re: blackjack outlook issues Hi Jamie, I'm sorry setting up email hasn't been a more pleasant experience for you. Let's see if we can get this beat! Let me start with the disclaimer that every windows mobile device can be a little different depending on the carrier, which is Cingular in your case. I've never had a blackjack in my hand so I don't know exactly what you are seeing but I'll do my best to help you get this set up. The first thing I need to know is do you have a data plan for your device? If you don't have a data plan for you phone then only being able to send and receive email while you are connected to your desktop would make sense. If you are unsure, with your device disconnected from your PC open internet explorer and enter a random web address, such as http://www.microsoft.com and see if it loads. If you see the page loading in internet explorer you've got a data plan. Once we're sure you've got a data plan there are two ways to retrieve your email, option 1 and option 2. Option 1 uses all Microsoft software while option 2 relies's on a Yahoo program to augment the Microsoft software. I have never personally done option 2 so I can't support it other than explain how to get started, so feel free to try option 2, but if it doesn't work, I'm pretty darn sure we can get option 1 working for you. OPTION 1: Assuming you have a data plan, the next question I have for you is did you setup your Yahoo mail account on the phone, or did you set it up in Outlook and it got transferred to your phone. For it to work properly you should set it up directly on the phone. Below I have put together instructions on how to do this. If they are unclear let me know what's confusing and I'll try to clarify! Some of this information is from the blackjack's user manual which can be found at http://www.samsungmobileusa.com/samsungblackjack/en/ 1. From the main Messaging screen, select New Account... 2. Select Other (POP3/IMAP) and press the Next soft key. 3. Enter your display name (which for you is likely: Jaime) and e-mail address (hailecam******.com), and press the Next soft key. 4. UNCHECK Attempt to obtain email settings from the Internet. (you could check it and see if it works, but by un-checking it and following the steps below it may be more likely that it will work). 4. enter your user name (hailecam), your password, and leave the domain field blank. The domain field is only for some very old mail servers. Press the next key. 5. Select the e-mail server type (POP3), enter an account name (such as: My Yahoo Mail), and select a network type which should be (Internet). Press the Next soft key. 7. In the incoming server box enter: pop.mail.yahoo.com then check the box next to Require SSL connection. 8. For the outgoing server enter: smtp.mail.yahoo.com then check the box next to Outgoing Server requires authentication. 9. Select and action (press down on the button in the center of the direction keys) on Outgoing Server Settings. I don't know what this page looks like exactly but you want to check Require SSL connection for you outgoing server if you see such a setting, and you want to make sure that it is using the same username and password as your incoming server. Press the soft key that corresponds to done or next when you are finished on this page. 10. Press the next soft key. 11. Set the options for downloading e-mail messages and press the Next soft key. You can select the number of days for which you receive e-mail messages and set the maximum data volume of e-mail messages you want to download. 12. Select how often your phone automatically connects to the server and checks for incoming e-mails, and press the Next soft key. 13. Press the Finish soft key. Hopefully you are done now! Try sending and receiving and see if that works, hopefully it does but in the case that it doesn't reply to this post with whatever information you have (error message, description of what happens when you try to send/receive, etc.) and I'll do my best to help. Also you can try option 2. OPTION 2: Go here... http://sites.mobile.yahoo.com/go/mob...oad=smartphone and follow their instructions. They seem quite simple and unlike my instructions use pictures, so it's easier to follow what's going on. Good luck Jaime and let me know how it turns out! Tony Grue "Jamie" <hailecam******.com> wrote in message news:1167165699.350135.261480@n51g2000cwc.googlegr oups.com... > bob, > > i'm not having a problem with the messages being left on the server. > my problem is that i can't send or receive unless i'm hooked up via > usb. there must be some setting incorrect because my pop3 account works > fine. you can email me directly if you like hailecam******.com > thanks. jamie > |
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| Re: blackjack outlook issues This isn't exactly my area of expertise, but it sounds like maybe you are configured for PC sync instead of exchange sync. I say this because you said that you are able to send pop3 mail while not connected and therefore it is not an issue of connectivity when you are not tethered. Send/Receive of outlook mail is only avialable over the air if you are configured to sync with your exchange server as far as I know. The easiest way to look at this is probably on the desktop. Open up the active sync application while your device is connected and go to tools -> options. You should see how you are syncing your email, appts, and contacts and it is either "exchange server" or "pc". You will want to sync with the server, not with the PC. You should also be able to adjust this through the device side active sync, if you prefer: start -> active sync -> menu -> options. Hope this helps! -- Chani Johnson Software Development Engineer Microsoft Corp. This posting is provided "AS IS" with no warranties, and confers no rights. "Jamie" <hailecam******.com> wrote in message news:1167165699.350135.261480@n51g2000cwc.googlegr oups.com... > bob, > > i'm not having a problem with the messages being left on the server. > my problem is that i can't send or receive unless i'm hooked up via > usb. there must be some setting incorrect because my pop3 account works > fine. you can email me directly if you like hailecam******.com > thanks. jamie > |
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