We have some HTC S620 smartphones with Windows mobile and OWA. Push is set
up on our Exchange server, and new mails, contacts and calendar sync with no
problem.

However, sent items folder is empty, even though they are present on the
users PC via Outlook.

I cannot find any settings on the smartphone to set up sync with for sent
items or inbox subfolders.

Any help would be appreciated.

"ACC" <nospam@noisp.com> wrote:

> We have some HTC S620 smartphones with Windows mobile
> and OWA. Push is set up on our Exchange server, and new mails,
> contacts and calendar sync with no problem.
>
> However, sent items folder is empty, even though they are present
> on the users PC via Outlook.
>
> I cannot find any settings on the smartphone to set up sync with for
> sent items or inbox subfolders.

I experienced a similar problem with a S730 mobile phone. See my last post
in this thread. It might just work for you as well:

http://www.microsoft.com/communities...=en-us&m=1&p=1

Charlie

Open Mobile Outlook and go to 'Menu|Tools|Manage Folders'. Here, you can
select which folders are synced.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"ACC" <nospam@noisp.com> wrote in message
news:u4hAcMWYJHA.552@TK2MSFTNGP06.phx.gbl...
> We have some HTC S620 smartphones with Windows mobile and OWA. Push is set
> up on our Exchange server, and new mails, contacts and calendar sync with
> no problem.
>
> However, sent items folder is empty, even though they are present on the
> users PC via Outlook.
>
> I cannot find any settings on the smartphone to set up sync with for sent
> items or inbox subfolders.
>
> Any help would be appreciated.