Hi everybody,

may be a silly question: how many e-mail account can one set up on a
smartphone using WM6 ?
I am using an HTC Touch Cruise model. It looks like I can configure N
accounts, but only the first two I set set up are working.
What I mean is: when I try to access my mail from, say, account Nbr 4, the
phone establishes the network connection, but stalls, with always the same
message, "connecting...".
Anybody?
many thanks in advance for your kind help.
with Brgds,
Daniel

"Daniel" <notmyrealaddress@wanadoo.fr> wrote in message
news:%23hjmOZkmIHA.2504@TK2MSFTNGP05.phx.gbl...
> Hi everybody,
>
> may be a silly question: how many e-mail account can one set up on a
> smartphone using WM6 ?

Up to eight, IIRC, but that includes the built-in one(s), like Outlook
E-Mail, SMS and MMS.

> I am using an HTC Touch Cruise model. It looks like I can configure N
> accounts, but only the first two I set set up are working.
> What I mean is: when I try to access my mail from, say, account Nbr 4, the
> phone establishes the network connection, but stalls, with always the same
> message, "connecting...".
> Anybody?

That's usually a configuration problem. Double and triple check your
account settings.

> many thanks in advance for your kind help.

Good luck, and maybe let us know what mobile phone service provider and
e-mail provider you're using- maybe someone here has dealt with those before
and might have something more helpful to offer...

Thank you so much ,Todd.

I check my configuration settings, again & again. Looks normal, but who
knows.
Could there be a limit imposed /built-in by the mobile phone service
provider ? I am using SFR (in France).
I didn't succeed in getting a sound reply from their hot line.
Need to investigate further.
Many tks again for your time and kind help.
Brgds,
Daniel


"Todd Allcock" <elecconnec@AmericaOnLine.com> a écrit dans le message de
news: OA5f$ZmmIHA.5692@TK2MSFTNGP03.phx.gbl...
>
> "Daniel" <notmyrealaddress@wanadoo.fr> wrote in message
> news:%23hjmOZkmIHA.2504@TK2MSFTNGP05.phx.gbl...
>> Hi everybody,
>>
>> may be a silly question: how many e-mail account can one set up on a
>> smartphone using WM6 ?
>
> Up to eight, IIRC, but that includes the built-in one(s), like Outlook
> E-Mail, SMS and MMS.
>
>> I am using an HTC Touch Cruise model. It looks like I can configure N
>> accounts, but only the first two I set set up are working.
>> What I mean is: when I try to access my mail from, say, account Nbr 4,
>> the phone establishes the network connection, but stalls, with always the
>> same message, "connecting...".
>> Anybody?
>
> That's usually a configuration problem. Double and triple check your
> account settings.
>
>> many thanks in advance for your kind help.
>
> Good luck, and maybe let us know what mobile phone service provider and
> e-mail provider you're using- maybe someone here has dealt with those
> before and might have something more helpful to offer...
>
>
>
>

At 09 Apr 2008 22:08:08 +0200 Daniel wrote:

> I check my configuration settings, again & again. Looks normal, but who
> knows.
> Could there be a limit imposed /built-in by the mobile phone service
> provider ? I am using SFR (in France).
> I didn't succeed in getting a sound reply from their hot line.


That's possible- do these e-mail accounts use non-standard ports? My
mobile provider (T-Mobile USA) blocks traffic on all but the standard e-
mail ports.

> Need to investigate further.


Bonne chance!

Hi Todd,

I am pretty sure those e-mails accounts use standard ports.
Actually I tried to create a new account identical to one of those 2
accounts which work, to no avail.
I think I will contact HTC directly.

Merci encore pour votre aide !
Bonne journée,
Daniel



"Todd Allcock" <elecconnec@AmericaOnLine.com> a écrit dans le message de
news: ftjq2e$ubf$1@aioe.org...
> At 09 Apr 2008 22:08:08 +0200 Daniel wrote:
>
>> I check my configuration settings, again & again. Looks normal, but who
>> knows.
>> Could there be a limit imposed /built-in by the mobile phone service
>> provider ? I am using SFR (in France).
>> I didn't succeed in getting a sound reply from their hot line.
>
>
> That's possible- do these e-mail accounts use non-standard ports? My
> mobile provider (T-Mobile USA) blocks traffic on all but the standard e-
> mail ports.
>
>> Need to investigate further.
>
>
> Bonne chance!
>
>

At 10 Apr 2008 08:40:27 +0200 Daniel wrote:
> Hi Todd,
>
> I am pretty sure those e-mails accounts use standard ports.
> Actually I tried to create a new account identical to one of those 2
> accounts which work, to no avail.
> I think I will contact HTC directly.


I had another thought. Each account has it's own defined connection method
("Internet," "Work," "My ISP," et cetera.)

Is it possible that the first two accounts have a valid connection method
("Internet" or your mobile provider's data settings, for example) but the
others do not?

> Merci encore pour votre aide !

Je t'en prie!

Bonjour Todd,

Many tks for your message.

Good thinking, but all the accounts have the proper connection method.

I didn't get any reply from HTC yet, but I feel it could be a limitation
imposed by the phone service provider. Those people, I guess, put their own
ROM in the devices, which means that, may be, the PDA operates somehow
differently from the way described in the device operating instructions. It
is not a major issue, but as I have several "useful" accounts, I wish I
could find a workaround to be able to set up more accounts. Would save me
from using the webmail service.

By the way, I am very satisfied with this HTC Touch Cruise model. It does
everything you may need and is very user-friendly, I reckon.

I'll let you know about my findings.
With best regards,
Daniel


"Todd Allcock" <elecconnec@AmericaOnLine.com> a écrit dans le message de
news: ftn8q8$5l4$2@aioe.org...
> At 10 Apr 2008 08:40:27 +0200 Daniel wrote:
>> Hi Todd,
>>
>> I am pretty sure those e-mails accounts use standard ports.
>> Actually I tried to create a new account identical to one of those 2
>> accounts which work, to no avail.
>> I think I will contact HTC directly.
>
>
> I had another thought. Each account has it's own defined connection
> method
> ("Internet," "Work," "My ISP," et cetera.)
>
> Is it possible that the first two accounts have a valid connection method
> ("Internet" or your mobile provider's data settings, for example) but the
> others do not?
>
>> Merci encore pour votre aide !
>
> Je t'en prie!
>
>
>

At 11 Apr 2008 12:43:29 +0200 Daniel wrote:

> Good thinking, but all the accounts have the proper connection method.
>
> I didn't get any reply from HTC yet, but I feel it could be a limitation
> imposed by the phone service provider. Those people, I guess, put their
own
> ROM in the devices, which means that, may be, the PDA operates somehow
> differently from the way described in the device operating instructions.

True, but I can't imagine how they'd limit the Messaging app in this way.

> It
> is not a major issue, but as I have several "useful" accounts, I wish I
> could find a workaround to be able to set up more accounts. Would save me
> from using the webmail service.

You might try a third party e-mail program like Flexmail or QMail for the
extra accounts as a workaround.